Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
74% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by IM from Aberdeenshire

Posted Nov 21, 2013 on Hotels.com
We were in the Glenlivet suite on this occasion and it was much better than the top floor rooms we were allocated on our last visit. Although the hotel has seen much better days, the staff compensated by being very helpful and friendly.
2 out of 5
Recommended
by David from Orkney

A Hotel heading into oblivion

Posted Oct 30, 2013 on Hotels.com
I used to like this Hotel and it saddens me to see it diving down the plughole. The owners haven't invested money and it's really beginning to show. The staff are struggling to stay interested and committed to their Hotel, but they generally seem to think it's a lost cause. It would be a tragedy for Thurso to lose a 100 + bedroom Hotel. Are Oxford Hotels listening? ..........it doesn't look like it. Sad really. The last straw was being charged a crisp ten pound note for a small bottle of wine and a pint of Strongbow cider and this by the Hotel Manager. We won't be back I'm afraid, despite it being cheap as chips. You to draw the line somewhere.
4 out of 5
Recommended
by nancy from Canada

friendly staff

Posted Oct 20, 2013 on Hotels.com
They upgraded us to a lovely, large corner room - love old, elegant hotel rooms!
1 out of 5
Recommended
by A verified traveler

don't stop here!

Posted Oct 14, 2013 on Hotels.com
absolutely awful - never again!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

base for Orkney trip

Posted Sep 5, 2013
Pros: location
Cons: decor
Location: trips to Highlands and Orkney
dominated by coach parties. communal areas could be more welcoming. breakfasts adequate but have had better !!
3 out of 5
Recommended
for Everyone
by Marty from Glasgow

o.k. Hotel, rooms small, but clean.

Posted Sep 1, 2013
Pros: It was clean
Cons: The lift
Location: Near the beach good for walking nice places to eat
Our stay was very pleasant as the Hotel was very central.
3 out of 5
Recommended
for Families
by H Frantz from USA

Very convenient

Posted Aug 30, 2013 on Hotels.com
We enjoyed the location and staff were very friendly. The hotel is run-down and in need of fluffing-up, including getting rid of some odors that exist in the lobby. Our room was nice enough once we were away from unsavory areas..
3 out of 5
Recommended
for Overnight Stay Before Destination
by catherine from Gisburn

bed was comfy

Posted Aug 30, 2013 on Hotels.com
A bit of a let down after nine hours of driving i wanted time to unwinded, the room was small with a double bed in (only big enough really for one) the shower wasnt much use the water presure was low, mind the bed was very comfy and the breakfast was nice.The hotel reception and the main hotel areaer was nice and welcoming,the staff was very nice as well.
3 out of 5
Recommended
for Families
by Blackbird from Cheddar UK

Not Bad but Not Good???

Posted Aug 24, 2013 on Hotels.com
Think about the location and think what is open for evening food, the hotel is a old Pub and stops serving meals at 7pm and the pub closed at 9 pm, but the breakfast was good. What is this a Pub or a Hotel I thing neither of these, its your choice but there are better places just a few doors away?
2 out of 5
Recommended
for Everyone
by George from eAST lOTHIAN

Disappointing standards

Posted Aug 11, 2013
Pros: Handy from station
Cons: Noise at night
Location: Central
Reception. Not too welcoming at 10pm after a long journey Breakfast very basic. Only tinned grapefruit and cereals. Cooked items were not freshly cooked Boy racers up to 3 am outside at front of hotel so avoid front rooms.