Ratings based on 461 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom san francisco

Nice hotel with nice staff

Posted Feb 22, 2015
Pros: Nice small size hotel, good bedding, polite staff, restaurant food is great.
Cons: Same as everyone wrote before, the pool is fleecing even they said is heated pool, but the hot tub is great
Location: Easy drive to go to anywhere at Santa Cruze
Don't request the window near the pool, you can't see the pool only can see the car park. But after change our room, we could see a lot of greens.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Feb 19, 2015
The staff was extremely helpfull. We forgot our toothbrushes and razors so they had us covered. Great room service as well
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice weekend getaway

Posted Jan 29, 2015
Booked this hotel as a quick getaway. I Booked the suite with the whirlpool tub. The room was very spacious and the bathroom was huge as well. The whirlpool tub and separate shower both were wonderful. The bed was nice and comfortable which made for a great nights sleep. All of the hotel staff were very pleasant and helpful. My only regret was not staying longer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom k, san francisco

Nice hotel close to Santa Cruz

Posted Jan 27, 2015
My hotel stay was nice and quiet. It felt tucked away but yet very easy access to highway 17. The morning hotel staff could use more training in hospitality. When asking to purchase items from their small convenience store I felt as if I was intruding on their time than a welcomed guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Location !

Posted Jan 25, 2015
This hotel was what we expected from the Hilton brand of hotel's. We would be staying here in the near future !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fremont, CA

Pet Friendly

Posted Jan 25, 2015
This hotel was very welcoming when I came to stay with my 2 bully breed dogs. They welcomed us with 2 little gift bags with dog treats and a full list of pet friendly restaurants, beaches and parks. The rooms were very clean and the hotel is a short drive to the beaches.
3 out of 5
by A verified travelerfrom walnut Creek

Posted Jan 19, 2015
Noce rooms, comfy beds, the faucets needed some work. As one of them had a spray that went all over the place. Refrigerator didn't always close
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jan 1, 2015
Excellent staff. Quiet room. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2014
Fine. I slept. That's what hotels are for, although if I'd known in advance I might have brought a bathing suit for the indoor pool and hot tub. Or not.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern Cal

HIDDEN GEM!

Posted Dec 4, 2014
Pros: Everything!
Cons: Give us business travelers free breakfast.
Location: N/A
The Hotel was amazing. Very clean and welcoming. The Food at the Bar and the Dinner room was amazing! Happy hour was great!