Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Mar 11, 2015
Nice quiet location. Beautiful hotel and very friendly employees. Great experience. Definitely booking them for next visit as I was completely satisfied. Plus the restaurant is great!
3 out of 5
by A verified travelerfrom US

Make sure you don't get a room by the elevator

Posted Mar 11, 2015
I went to check in and the front desk attendant said I had a room on the 3rd floor but could fet a quiet option on the 5th floor and the room would be the same....well it wasn't. The room was right next to the elevator and it wasnt a restful night...since I was already up I tried to check out the sunrise, well my window was blocked by a structure and didn't get the relaxing stay I had paid for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spending my birthday at Scotts Valley Hilton

Posted Mar 10, 2015
Pros: Everything!
Cons: The draperies in our suite had a little water damage. Looks like someone maybe left the windows open during rain.
Location: So much to do close by and Monterey is not that far either.
This was my first stay at this Hilton. We get our taxes done in Santa Cruz every year at this time. It always falls on my birthday. This was a special birthday this year; I turned 65 years old! The staff sent up a small bottle of champagne and gave us breakfast vouchers. They made this a very special birthday indeed. We also ate 1 dinner at the hotel's cafe. The food was excellent and we had great service. I'm thinking I want to make this a yearly stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
Pros: Comfortable beds and pillows
Nice hotel close to Capitola. Dog friendly. Beds and pillows were very comfortable. Rooms are nice and clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Always great experience

Posted Mar 2, 2015
I always have an amazing time here at the hilton, it's always quiet and never overcrowded! The front desk staff is always friendly and helpful and the rooms are clean and decently large. Will always stay here again!
4 out of 5
Recommended
for Families
by A verified travelerfrom san francisco

Nice hotel with nice staff

Posted Feb 22, 2015
Pros: Nice small size hotel, good bedding, polite staff, restaurant food is great.
Cons: Same as everyone wrote before, the pool is fleecing even they said is heated pool, but the hot tub is great
Location: Easy drive to go to anywhere at Santa Cruze
Don't request the window near the pool, you can't see the pool only can see the car park. But after change our room, we could see a lot of greens.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Feb 19, 2015
The staff was extremely helpfull. We forgot our toothbrushes and razors so they had us covered. Great room service as well
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice weekend getaway

Posted Jan 29, 2015
Booked this hotel as a quick getaway. I Booked the suite with the whirlpool tub. The room was very spacious and the bathroom was huge as well. The whirlpool tub and separate shower both were wonderful. The bed was nice and comfortable which made for a great nights sleep. All of the hotel staff were very pleasant and helpful. My only regret was not staying longer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom k, san francisco

Nice hotel close to Santa Cruz

Posted Jan 27, 2015
My hotel stay was nice and quiet. It felt tucked away but yet very easy access to highway 17. The morning hotel staff could use more training in hospitality. When asking to purchase items from their small convenience store I felt as if I was intruding on their time than a welcomed guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Location !

Posted Jan 25, 2015
This hotel was what we expected from the Hilton brand of hotel's. We would be staying here in the near future !