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Reviews of Circle S Lodge

2 out of 5
Circle S Lodge
400 M. Street, Gering, NE

Reviews

6.8
Rating 10 - Excellent. 52 out of 257 reviews" "
Rating 8 - Good. 87 out of 257 reviews" "
Rating 6 - Okay. 47 out of 257 reviews" "
Rating 4 - Poor. 32 out of 257 reviews" "
Rating 2 - Terrible. 39 out of 257 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room. Nothing fancy, but the staff was very friendly and happy to help with anything. It was exactly what I expected. Thanks!
Stayed 1 night in Feb 2024
Response from Amy on Feb 25, 2024
Thank you for your review. You are welcome back any time. Have a great night. Thanks once again!

2/10 Terrible

Alexander

Stayed 1 night in Dec 2023
Response from Amy on Dec 14, 2023
I apologize for your stay not being pleasant. I appreciate the review. Have a great Christmas. Thanks once again.

6/10 Okay

Isabella

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water was not working and while I asked if that could me fixed, the maintenance man asked why he should. He was unhelpful and rude. Front desk lady was understanding and offered to comp one of my nights. Will see if that happens.
Stayed 3 nights in Sep 2023
Response from Amy on Sep 21, 2023
I appreciate your fair review. I will keep my word. Thank you once again. For anyone being rude, I am sorry. Have a good night.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostess had to get hot water fixed before I could use. Went sight seeing at chimney rock and Scott’s bluff and room was ready when I returned. Good view to west from motel. Convenience store next door.
Stayed 1 night in Sep 2023
Response from Amy on Sep 11, 2023
Thank you so much for the good review. We appreciate you staying with us. Your kindness made my day. Thanks once again. I hope you have a wonderful week.

2/10 Terrible

Shari J

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't ready, plumbing back up, nasty! friendly staff but no where I would let me dog stay!
Stayed 1 night in Aug 2023
Response from Amy on Sep 3, 2023
I apologize for the pluming issue. Had this been brought to my attention, I would have moved you, or resolved the issue in any way possible. Check in time is at 3:00, Time is needed to clean after the previous guest. Again, I am sorry you stay didn't go as planned. I do hope your day.A

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is older. The parking lot has some potholes. A great effort has been put into making the room nice, and clean. The manager checked us in, brought us extra towels. The room was large and comfortable. The bathroom was also larger than most I've seen in a hotel, it was also clean.
Response from Amy on Aug 19, 2023
Thank you so much for the good review. It was great having you stay and you are welcome back at any time. Thank you once again. Have a great day.

2/10 Terrible

Travis

Disliked: Cleanliness, amenities, property conditions & facilities
Smoke detectors missing, no garbage can, the shower had used soap and shampoo on the shelf, which lead me to question if it was cleaned. The alarm had food particles on it. The tv remote didn’t work. The carpet below the a/c unit was saturated with water. Overall I would think it should be condemned until proper renovations are done. I couldn’t sleep thinking the bed probably had dirty sheets, so I left at 2:30 am ☹️
Stayed 1 night in Aug 2023
Response from Amy on Aug 15, 2023
Thank you for your input. I will see that these issues are resolved immediately. I hope your day is great. Thanks once again.

4/10 Poor

Randall

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Amy on Aug 15, 2023
Thanks for the review. I hope you have a great day.

2/10 Terrible

Darrell

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The office was locked when we arrived at 5 pm. After waiting about 10 minutes, the desk clerk arrived in a car. She offered to decrease our room rate due to no large screen TV. After seeing the room, we asked for a refund and she returned our money. She was very nice but hotel condition was awful.
Stayed 1 night in Aug 2023
Response from Amy on Aug 15, 2023
Thanks for the review. I am very sorry about the T.V that doesn't belong in the room. I sincerely appreciate your input which alerts me to what needs attention. Have a good day, and thanks once again.

8/10 Good

henry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Well the manager made our stay so delightful, that nothing else really mattered! Everything was kept up... just a nice old retro style motel!
Stayed 1 night in Aug 2023
Response from Amy on Aug 3, 2023
Thank you for the good review. It is very much appreciated. I hope you have a great day. Thanks once again.

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of flies and the ac was inadequate to the task. Room was fairly sweltering and we had to kill lots of flies.
Stayed 1 night in Jul 2023
Response from Amy on Aug 3, 2023
i''m sorry your stay was not good. I have had the ac unit fixed. The flies seem to be a little more tricky. Thank you for your input. I'll keep trying to tackle the flying pests. I hope you have a great day. Thank you once again.

6/10 Okay

Julianne

Traveled with group
Liked: Cleanliness, staff & service, room comfort
When I checked in, front desk said they were overbooked. She somehow found a room for me though. She showed me the room it was hot, not all the pillows were on the beds, 1 tv didn't work and the door didnt shut well. When we returned from our event the room was still hot and front desk didn't have any options.
Stayed 1 night in Jul 2023
Response from Amy on Jul 20, 2023
I appreciate your fair review. I will use your input for improving the said issues. Thank you once again. Have a great day.

8/10 Good

bob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older establishment. Room was clean, service was acceptable. Would stay there again.
Stayed 1 night in Jun 2023
Response from Amy on Jul 2, 2023
Thank you for your review. We are happy you stayed with us. You are very welcome back any time. Have a great day. Thanks once again.

4/10 Poor

I'm

Traveled with family and small children, Business traveler
Disliked: Cleanliness
The bathroom was left uncleaned. No Internet access. TV was only getting one channel until I wiggled the cable. Bee or wasp swimming in the toilet.
Stayed 1 night in Jun 2023
Response from Amy on Jun 24, 2023
Oh my goodness! That's awful. Thank you for leaving this review. I'll be sure to discuss all of this with the employee that prepared your room.

6/10 Okay

Christine

Traveled with partner, Traveled with pets
Liked: Staff & service
The coffee maker was broken. The door key didn't work and had to get someone to open my door.
Stayed 2 nights in May 2023
Response from Amy on Jun 17, 2023
I apologize for the issues you had with your stay. I had no knowledge of the broken coffee pot. I could have given you an different key. I appreciate your input. I will fix these things. Thank you for your review. I hope your day is great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Amy on Jun 12, 2023
Thank you so much for the good review. In an older motel it is hard to achieve.. I hope you have a great day. Thank you once again. Your kindness is appreciated.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The condition of the room was old and dirty. This was made worse by the room but being ready on time. I honestly considered eating the cost of the room and leaving to stay at another hotel.
Stayed 1 night in Jun 2023
Response from Amy on Jun 9, 2023
I am very sorry you were not satisfied with your stay, however your feedback is very much appreciated, and we will be sure to improve for our future guests. Thank you!

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about the Circle S was how hard the staff works to make sure everytjing is clean, comfortable, and ready for their guests. Being an older motel the rates are more affordable than some of the newer, bright and shiney motels /hotels in the area. Amy, the manager, never sits down. She is constantly attending to the needs of her guests. The Circle S is in the process of being upgraded under new ownership. The new I liked that yhe Circle S is equipped with security cameras, so no worry about guest's bikes, etc being stolen, vandalism or breakins. The single bed room was comfortable and clean with good Wifi, microwave, refrigerator and a great TV. The bed was perfect. I liked that Amy puts a clean sheet over the top of the beds...I hate hotels that never change their bedspreads. This saves taking off the bedspread. You know everything is sterile. 5 Big-Stars !
Stayed 3 nights in May 2023
Response from Amy on May 25, 2023
Thank you for the very kind review. It makes my day a little brighter. You are welcome here any time. Thanks again, I am very delighted.

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in May 2023
Response from Amy on May 12, 2023
Thank you so much for the review. You are welcome back anytime. I hope your day is great. Thanks once again.

4/10 Poor

Julie

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This is an ok budget stay. The owner was nice and the price was great. However, the facilities are basic and have seen better days. It was difficult to close and lock our door, possible, but difficult. The room was clean, but not perfect.
Stayed 1 night in Apr 2023
Response from Amy on Apr 18, 2023
Thank you for the review. I apologize for your less than perfect stay. I appreciate your input. I will get the that door fixed and work on the other needed maintenance. Thank you once again. I hope your day is great.

10/10 Excellent

Jacob

Stayed 1 night in Apr 2023
Response from Amy on Apr 25, 2023
Thank you so much for the good review. Your kindness and business is greatly appreciated. You are welcome again any time.

10/10 Excellent

Melanie

Traveled with family and small children, Traveled with pets
Liked: Staff & service
I wasn't able to make our visit but the staff was very understanding and didn't charge us which was a life saver. I would definitely recommend staying somewhere owned by compassionate people! I'll definitely stay there our next trip.
Response from a on Jan 13, 2023
Thank you so much for your good review. Unexpected occurrences often pop up. That is understandable. Maybe you can stay in the future. I welcome you any time. Thank you once again! have a great day.

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay, no issues
Stayed 3 nights in Oct 2022
Response from Amy on Oct 28, 2022
Thank you very much for the good review. You are welcome here any time. Have a great day, and thank you once again.

2/10 Terrible

Kathleen

Business traveler
Disliked: Staff & service
My un-Stay at Circle S Lodge a complete bust!
Upon arrival, we were greeted by someone who said, sorry... we don't have rooms for you. They put us in another motel (2 star) in a different town. That place had no hot water, lamp shades or coffee in the morning as promised. It was an awful experience.
Stayed 2 nights in Oct 2022
Response from Amy on Oct 25, 2022
i apologize for this inconvience. You did not stay at the Circle S Lodge. I provided the rooms that you reserved at a comarable Motel. You had not one complaint there. This mix up is my fault, Rating me a 2 without staying here is the result. I always enjoy when you ladies stay. Once again, i am very sorry. I sincerely wish you a great day.

2/10 Terrible

Rafael

Stayed 1 night in Oct 2022
Response from Amy on Oct 18, 2022
Rafael, you did not stay. I am sorry for issues that caused you to lodge elsewhere. I have not charged you. This issue is entirely my fault and I apologize once more. I sincerelly wish yo a great day,

8/10 Good

Andrew

Stayed 2 nights in Oct 2022
Response from Amy on Oct 13, 2022
Thank you for the review. We appreciate you staying with us. I hope your day is great. Thank you once again!

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfy rooms, relaxing.
Stayed 3 nights in Aug 2022
Response from Amy on Sep 13, 2022
Thank you so much for the good review. I welcome you to stay any time. I hope your day is great. Thanks once aain.

8/10 Good

Sabreen

Stayed 1 night in Sep 2022

10/10 Excellent

Leanisio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Amy on Jul 27, 2022
Thank you for the review. I will be working on updating our facilities, so that our guests are happy with their stay. I hope you have a great day. Thanks once again.

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
I got my money back. I always check around for dirt and bugs. Found tiny black ones in the seams of the mattress. Did not want to bring them home, so I found a better place a few miles away.
Stayed 1 night in Jul 2022
Response from Amy on Jul 25, 2022
I welcome any guests to check for the little critters. I also follow up with an expert. You can rest easy (and me as well) knowing there were no bugs found by our hired, professional. I hope you did find a great place to stay. Have a wonderful day.

2/10 Terrible

Sara

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We didn't even spend the night there.
Stayed 1 night in Jul 2022
Response from Amy on Jul 21, 2022
I am sorry you had a terrible stay here. (you did not stay here). I gave you a full refund, hoping this could make you happy. I apologize that I did not have another room to give you. I sincerely hope you have a great day. Once again, I apologize.

6/10 Okay

Randall

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
OK
Stayed 1 night in Jul 2022
Response from Amy on Jul 20, 2022
Thank you for your review. I will be working to ensure our guests stay is pleasant and not just ok. I hope you have a great day. Thank you once again.

6/10 Okay

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
About the only good thing was the price.
When i checked in the cc machine was not working well. We were initially only offered one room keycard. Our room was a real cool temperature when we walked in... Which was great at first, but then was a little to cool. Which led us to discover that the knob on the Ptac unit was busted. The floorbmat in the bathroom was dirty. The bathroom door dragged and scraped on the floor. There was a dirty toothbrush under one of the beds. One of the outlets in the room was missing a proper cover. A few good things. The price. The lady who checked us in was friendly and helpful despite the ac npt working in the lobby on what was one of the hottest days.
Stayed 2 nights in Jul 2022
Response from Amy on Jul 16, 2022
Thank you for your input. It is helpful to me to know these things, so that I can resolve the issues. I'm sorry your stay was less than pleasant. I will be working hard to see that our guests all feel comfortable while staying. I hope your day is great. Thanks once again.

2/10 Terrible

Alec

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Amy on Jul 3, 2022
I am sorry you were not happy with your stay. I am working on some of the issuses you may have had. Once again I apologize. I hope your day is great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and value
Couldn't have been happier. I read some of the negative reviews and really think it's a matter of unrealistic expectations. If you want a fancy 5-star room, go pay 4 times the rate to get it. This place is a bit older, the furnishing is a bit older, etc, but it's clean and everything is in working condition. Parking is plentiful and feet from your door. There's one gal that's doing most the work on the property (cleaning, running the desk, landscaping, etc). She is friendly and cares, but likely won't be sitting by the phone in the lobby at 2am just in case you call. If you need that kind of attention, again, perhaps this place isn't for you. I found it to be just fine and a great value. 👍
Stayed 2 nights in Jun 2022
Response from Amy on Jun 30, 2022
Thank you so much for the review. I hope your day is great. I appreciate you taking the time to express your opinion. Enjoy your summer and please come again.

8/10 Good

Steven

Stayed 2 nights in Jun 2022
Response from Amy on Jun 30, 2022
Thank you so much for the review. We appreciate your business. Please stop again. Thanks once again.

8/10 Good

Teresa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
nice quiet location
Excellent location for getting away to quiet and solitude. I would stay again. Beds are comfortable and the location is near both Scottsbluff and Chimney rock. A location on the Oregon trail.
Stayed 1 night in May 2022
Response from Amy on Jun 23, 2022
Thank you for your review. I look forward to seeing you again soon. Enjoy your day. Thanks once again!

4/10 Poor

Vitek

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
This motel is run by a lady named Amy. She was nice and the wifi was fast. And those are the only positives. The driveway is unpaved and full of potholes. There is trash all around the motel and it looks like you were on someone's backyard. The room smelled by mold and there was an electric air freshener to cover the mold smell that I had to shut down because the scent was extremely strong. The bathroom was dirty and very small. Just look at the photos.
Stayed 1 night in Jun 2022
Response from Amy on Jun 17, 2022
Thank you for your review. I apologize for any issue you found unsatisfactory. I was in the process of cleaning the outside of property. Your input is helpful to me. I will use it to resolve all said items. I do hope the remainder of your road trip is great. Thank you once again.

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Inside was clean and had a really nice shower. Outside was dirty with cigarette butts right outside room.
Stayed 2 nights in Jun 2022
Response from Amy on Jun 12, 2022
Thank you for your review. I will work on the outside of property. Your input is very helpful. I appreciate you staying at the Circle S Lodge. Thank you once again. I hope your day is great.

4/10 Poor

melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Omg, this room was hazardous! The table leg was broken. The coat rack would have fallen off the wall if used. My room wasnt what I reserved at all. The blankets had burn marks. Never again.
Stayed 1 night in Mar 2022
Response from Amy on May 15, 2022
I am sorry your stay was not enjoyable. I will use your input to improve facilities. I appreciate your time and business. I hope you have a good day. Thanks once again.

4/10 Poor

Doug

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice very clean and comfortable.
Stayed 1 night in Apr 2022
Response from Amy on Apr 24, 2022
Thank you very much for the great review. Your kindness is appreciated. I hope you have a great day. You are welcome any time. Thanks once again.

4/10 Poor

Theresa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Amy on Feb 27, 2022
I am sorry you were unhappy with your stay. I am working on some issues to ensure our guests leave pleased at check out. I hope you have a great day. Thank you for the review.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Amy on Nov 7, 2021
Thank you so much for the great review. I appreciate you staying with the Circle S Lodge. I hope your day is great! Thanks once again.

8/10 Good

Dwight S

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shortly after making our reservation, we were emailed by Amy at Circle S Lodge. She communicated with us before and after our stay to let us know our room was getting prepared and to thank us for staying. It was a nice touch. The folks at Circle S Lodge were great. The room was nice in most respects, though the max volume on the TV was very, very low. The only real complaint I have is that the carpet didn't run right up to the edge of the bathroom door, and once when I was walking across the threshold, I stepped on a carpet tack with my bare feet. That seriously needs to be fixed. Fix that, Circle S, and you'll be in good shape.
Stayed 1 night in Sep 2021
Response from Amy on Oct 8, 2021
I am very sorry about the tack strip, I will take care of that. Thank you for the review. I appreciate you staying with us. I hope you have a great night. Thanks again.

8/10 Good

WILLIAM FRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forget the old negative reviews as Amy and new ownership have cleaned up the place. Stayed 3 nights, room was clean/comfortable and suited me just fine. Handy for touring around the historic area---would stay again.
Stayed 3 nights in Sep 2021
Response from Amy on Sep 11, 2021
Thank you for the good review. I am happy you stayed with us. I hope your day is great! Thanks again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Amy on Sep 8, 2021
Thank you so much for the great review. I appreciate your business. I hope your day is great. Thanks once again!

6/10 Okay

Stephen

Traveled with group
Disliked: Property conditions & facilities
Room not quite ready
Would have been better if bath had shower curtain.
Stayed 1 night in Aug 2021
Response from Amy on Sep 2, 2021
I am very sorry about that. My apology is sincere. Thank you for the review and the input. I hope you have a great day.