Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
72% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Barbie from Fort Myers Fl

This was an overnight stay.

Posted Jun 15, 2014
Pros: Bed and Pillows were great
Nothing happen we just sleep Woke up next morning and left.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 2, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Mark

Posted Oct 19, 2012 on Hotels.com
I have stayed in this hotel several times and never had a bad experience. The only thing I'm experiencing now is non smoking rooms are starting to have a smoke smell to them. Maybe to combat that problem is put the smoking rooms at the top floors since smoke rises. That way the lower floors would have a better chance of staying smoke smell free. Just a suggestion. It is still a good place to stay the staff is very friendly and helpful. The continental b-fast is good
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Very comfortable and convenient location.

Posted Oct 8, 2012
Pros: The comfortable room
Cons: Unfriendliness of person at the desk.
Location: Great location for Clarks Summit, Scranton, Dunmore
The man who was at the desk when I arrived just looked up from his paper. He did not greet me; just looked. I told him my name and that I had a reservation. When he gave me the "keys", he explained the location, but spoke too fast. When I asked him to repeat, he seemed annoyed. However, he was the only "fly" in the ointment. Everything else was fine.
1 out of 5
Recommended
by A verified traveler

Bad hotel

Posted Oct 3, 2012 on Hotels.com
The room was smelly (like mildew), the carpet looked dirty, there was a cigarette burn in one of the bedspreads that was the size of a quarter. We were afraid to even take a shower. Breakfast was served in the lobby - we passed on that since the smoke from smokers was drifting through the lobby. Very small, very cramped, and very over priced. Very poor pick for what I would expect from Hotels.com.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 2, 2012 on Hotels.com
non-smoking room had clearly been utilized routinely as a smoking room.
3 out of 5
Recommended
for Overnight Stay Before Destination
by AB

good but smelly

Posted Jul 11, 2012 on Hotels.com
There was a very strong cleaning odor in the room that did not go away even after having the AC on high all night. They need to use scent free cleaning products.
4 out of 5
Recommended
for Everyone
by JACKIE from DOVER, DELEWARE

VERY NICE HOTEL

Posted May 31, 2012
Pros: REFRIDGERATORS AND MICROWAVES
Location: VERY CLOSE TO RESTAURANTS AND STORES
had a mixup when arriving at hotel, but finally got it all worked out.
4 out of 5
Recommended
for Couples
by A verified traveler from Union Beach, NJ

Eat well but sleep not as well

Posted May 26, 2012
Pros: Good breakfast choices
Cons: Have slept in more comfortable beds in other hotels
Location: Location provides adequate access to dining alternatives
Good location and breakfast, bed not as comfortable as I would like
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 22, 2012 on Hotels.com
Very pleasent people. Parking lot is to small. Breakfast was nice.