Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich,, CT

Comfy hotel

Posted Oct 15, 2014
Pros: The staff. They were fantastic. There were plenty of towels for the bathroom and the beds were very comfy. The full breakfast was a nice surprise.
Cons: Better soaps for the bathroom.
Location: The Mohegan Sun Areana and Casino. Plenty of shopping!
My daughter and I traveled from CT to watch the opening game of the Wilkes-Barre Penguins. I made reservations ahead of time. The hotel was right off of the highway and very easy to find. We were able to check in early. The staff was very accommodating and courteous. They offered a FULL breakfast which was a pleasant surprise, and pretty tasty. The room was clean and comfortable with a fridge and microwave oven. There was even microwave popcorn in the vending machine. We loved that there was plenty of shopping to do and the casino was really close. We will definitely stay here again.
Comment from Hotel Management
Oct 16, 2014 by Carol, Hotel Management
Thank you so very much for sharing your time and experience with other travelers. I cannot express how wonderful reading your comments about your recent stay made me feel. I will certainly pass them along to the entire staff. Feedback such as yours just seems to make the day to day business of the hotel just a bit brighter. Just so you won't expect it every time you visit, providing a "win" to your hockey team is not a regular part of our hospitality. lol Thank you again and hopefully we'll see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
1St stay @ A Econolodge - will definately book in the future!
Comment from Hotel Management
Oct 14, 2014 by Carol, Hotel Management
Thank you so much... You cannot imagine how much your recommendations to other travelers means to all of us here at the hotel. Please know how much we appreciate that you took the time to offer your review. Hope your next visit can be sooner rather than later.
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Came to town for funeral so the amenites were fine

Posted Oct 13, 2014
Pros: The location off the highway was perfect.
Cons: Wireless service was disappointing as I had to log in every time I needed it.
The hotel was clean and the complimentary breakfast was just right. The people at the front desk were gracious and helpful when we needed directions to find places in town.
Comment from Hotel Management
Oct 15, 2014 by Carol, Hotel Management
Hi Robin... I cannot thank you enough for taking the time to share your experience regarding your recent stay at our hotel. I very much appreciate and value your feedback and will share it with the team. It is such a pleasure to receive positive feedback. Thank you again for sharing, and I hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Was very unexpectedly much better than the low price would suggest.
Comment from Hotel Management
Sep 4, 2014 by Carol, Hotel Management
Thank you for taking the time to pass on your thoughts to others regarding your recent stay at our hotel. Your positive feedback is truly appreciated and especially the high scores you afforded us. Thank you again and hope to see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Finger Lakes, NY

nice stay in Wilkes Barre

Posted Aug 18, 2014
Pros: clean, nice staff.
The hotel isn't anything fancy but the staff is extremely pleasant and helpful and the room was clean. The beds were surprisingly comfortable. Our only beef was that we had requested a non-smoking room but because the hotel was full and we arrived late they couldn't accommodate our request. Smoking rooms stink despite clear hotel efforts to keep them clean. My advice to others is to arrive earlier in the day if travelling on peak holiday weekends and wanting a particular type of room.
Comment from Hotel Management
Sep 4, 2014 by Carol, Hotel Management
Thank you for taking the time to share your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope you will visit us again...
5 out of 5
Recommended
for Everyone
by A verified traveler from xxx

great overnight stay, helpful and courteous staff.

Posted Aug 12, 2014
Pros: xxxxx
Cons: xxxx
Location: xxx
after a long drive it was great to be pleasantly greeted and have questions answered. great stay and would do it again.
Comment from Hotel Management
Sep 4, 2014 by Carol, Hotel Management
I cannot thank you enough for taking the time to offer your review and for expressing your positive comments. It's truly rewarding to hear you were pleased with your visit. Our guests feedback is more important than you can imagine. Thank you again and hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2014
Everything was pretty nice. The one thing we didn't like was your exhaust system in the elevators and bathrooms. They could use an updating. Your elevators STINK I guess of smoke. We were holding our breathe when we entered. And the bathrooms took forever to clear after a shower. Otherwise everything was good.
Comment from Hotel Management
Sep 4, 2014 by Carol, Hotel Management
Thank you for taking the time to let me know about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important and we will be using the feedback you provided to make improvements. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Steve Griffin from Walterboro SC

Posted Jul 19, 2014 on Hotels.com
I looked at a bunch of reviews and choose Econo Lodge because of all the nice things I read. And they did not disappoint. The staff was very good, rooms were clean and the breakfast was good also. Hard for me being celiac, but they where a few things I could eat. Hats off to Econo lodge for a very nice one night stay. Would definitely stay there again.
Comment from Hotel Management
Sep 20, 2014 by Carol, Hotel Management
Thank you so much for taking the time to review our hotel. Time is your most valuable resource and we truly appreciate that you gave us some of yours. We use our guests feedback, whether positive or negative, to try to improve the overall guest experience and in order to maintain our award winning status. Once again.... THANK YOU !
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Vacation Travel

Posted Jul 17, 2014
Pros: The staff, the cleanliness, and the large room. Also liked that the vanity was outside the bathroom.
We typically stay at a Hampton Inn or Holiday Inn but since it was overnight and the price was half, we decided to try this hotel. What a pleasant surprise! Awesome staff and very clean - the two things most important to me! My husband and I had just had a bad experience at another hotel chain - we were very pleased with this experience - and will try Econo Lodge again!
Comment from Hotel Management
Jul 21, 2014 by Carol, Hotel Management
First and foremost...THANK YOU so much for giving us a try and especially for taking the time to tell other travelers about your positive experience. As I'm sure you know in todays world, travelers are using travel reviews more than ever before and your comments are a precious gift to us. Thank you again and I hope you will visit us again sometime.
5 out of 5
Recommended
for Personal Event
by DM Stewart from Wilkes Barre, PA

trouble free stay

Posted Jul 14, 2014 on Hotels.com
the Econolodge was located right off the highway, a convienent location for through-travelers. The staff was friendly and helpful, the room was clean and the neighbors were quiet! I recommend this location.
Comment from Hotel Management
Sep 20, 2014 by Carol, Hotel Management
Thank you for your kind remarks regarding your recent visit with us and especially for the 5 STAR rating. I am thrilled you found the hotel and the staff to your liking. Hope you can visit us again soon...