Ratings based on 77 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Familiesby Jorgfrom Petersham
ok, but...Posted Jan 6, 2015 on Hotels.com
I' ll never get over it. Plastic plates, knifes, forks, etc.... I'll never get over this. Sorry I am Euopean.
for Everyoneby A verified travelerfrom PA
Nice hotel, near casino & shopping.Posted Jan 3, 2015
Very impressed with facility. Wonderful breakfast with pleasant, attentive server. Only drawback was the pool was too cold. I'd stay there again.
for Familiesby Kevinfrom Allentown, PA
Very Nice StayPosted Dec 20, 2014 on Hotels.com
The hotel was easy to find, but wasn't crazy about going through a restaurant's parking lot to get there. That is the only negative I found. The clerk at my check-in and out was very pleasant and personable. She was able to get me directions to the reception we were attending near by. The person who handled the breakfast area was very helpful and pleasant as well. I would return there again for another stay. The room was very clean and comfortable.
for Business Travelersby A verified traveler
Fairfield Wilkes BarrePosted Nov 25, 2014 on Hotels.com
Was double charged by both hotels and the hotel itself. Felt the price was high considering the facilities. But they apologized and made it right immediately.
for Couplesby Rafaelfrom New Jersey
OUSTANDING SERVICE FROM EVERYONE.Posted Oct 21, 2014 on Hotels.com
It was such a pleasant stay at Hotel. I was given a 1st floor room and my wife didn't like. I went back to Lobby and requested if possible to be changed to a different floor. Manager Lindle didn't hesitate and immediately gave me a 4th floor room with a spectacular view. and after I was in my 4th floor room. I got a phone call from the receptionist asking me if there was anything they could do to make my stay more pleasant...lady at continental breakfast was so courteous making sure everyone was happy or if anyone needed anything. Really Really enjoy it.
for Familiesby A verified traveler
Not badPosted Sep 30, 2014 on Hotels.com
I enjoyed my stay. It was a nice place.
for Overnight Stay Before Destinationby Bonniefrom Rochester,NY
nice stop on our wayPosted Sep 15, 2014 on Hotels.com
Staff were very willing to go out of their way to help us with anything we might need, right from the front desk at check-in, to the 2 gentlemen that brought a roll-a-way cot to our room, and the lady running the continental breakfast in the morning. We have repeatedly commented that we would definitely return if we ever needed a stop-over in the future!! No hesitation..
for Everyoneby A verified traveler
Posted Sep 12, 2014
The hotel was great but I was disappointed that with all the great views My room was facing the parkinglot. It was a bit uncomfortable for me and I really didnt feel secure.
for Everyoneby A verified travelerfrom Western PA
Staying at Wilkes-BarrePosted Sep 11, 2014
Pros: The location is very convenient to shopping and restaurants.
Location: I do not recommend the Friday's which is located near the hotel. The service is slow.
I stayed at the Fairfield Inn for a professional meeting. The front desk staff was very friendly. The room was nice and it appeared that the hotel had been newly renovated.
for Overnight Stay Before Destinationby maryfrom Plainfield
overnight stayPosted Sep 9, 2014 on Hotels.com
I was very impressed with the staff and the rooms. Breakfast was very plentiful.