Zoe, Thank you for taking the time to share your experience with us! Your feedback fuels our commitment to providing exceptional service. If there's anything specific you think we can improve upon to turn that 4 into a 5 next time, please don't hesitate to let us know. We look forward to welcoming you back for an even better stay in the future!

Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Jennifer, Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Jane, We're thrilled to hear that you felt safe and well taken care of during your stay with us. Providing a secure and welcoming environment for all our guests, especially solo travelers, is of utmost importance to us. Our staff is dedicated to ensuring that every guest feels comfortable and supported throughout their time with us.Thank you for acknowledging the helpfulness of our team. We take pride in providing excellent service and making sure that all your needs are met during your stay. Your safety and peace of mind are always our top priorities.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Lisa, Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel clean and enjoyed the comfortable beds and showers. However, we apologize that our breakfast didn't meet your expectations. We appreciate your input and will certainly take it into consideration as we strive to improve our offerings.Regarding the availability of food and drinks within walking distance, we understand the importance of convenience for our guests. While we regret any inconvenience this may have caused, we do offer a range of dining options on-site or can assist with recommendations for nearby establishments that offer delivery services.We're pleased that you would recommend us for a good night's sleep at a reasonable rate. Providing a comfortable and restful stay for our guests is always our top priority.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

James, Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Ralph, Thank you for the stellar rating! We're absolutely thrilled that you had a perfect stay with us. Your 5 out of 5 is like the cherry on top of our already delightful sundae! We hope to welcome you back soon for another round of top-notch hospitality and maybe even a slice of our famous homemade pie... if you're into that sort of thing. Safe travels until we meet again!

David, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel clean and our staff friendly. Your feedback fuels our commitment to providing exceptional service. If there's anything specific you think we can improve upon to turn that 4 into a 5 next time, please don't hesitate to let us know. We look forward to welcoming you back for an even better stay in the future!

Dear Claude,Thank you for taking the time to leave such a glowing review of your recent stay at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel on Expedia. We are thrilled to hear that you had a fantastic experience with us and that you found our location to be convenient and our hotel exceptionally clean.At the Best Western Plus, we are committed to providing our guests with the best possible value for their money, and we are delighted that you found our hotel to be unbeatable in this regard.Your feedback means the world to us, and we truly appreciate your kind words. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Guest Services

Dear Kelly,Thank you for taking the time to share your feedback regarding your recent stay at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel on Expedia. We greatly appreciate your review and are delighted to hear that you found our staff to be lovely.At our hotel, we strive to provide exceptional service to all our guests, and it's wonderful to know that our team made a positive impression on you during your visit.Your feedback is valuable to us as we continuously aim to improve our guests' experiences. If there are any additional comments or suggestions you would like to share with us, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Guest Services

Terika,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and disappointment you experienced during your time here. Your comments have been brought to the attention of our management team, and we are taking immediate steps to address the issues you mentioned.We deeply regret that your check-in experience fell short of our usual standards of hospitality. It's unacceptable that you were not greeted with the warm welcome and attention you deserve upon arrival. Please know that we are addressing this matter with our front desk staff to ensure that all guests are promptly acknowledged and assisted in a courteous manner.Furthermore, we apologize for the maintenance issues you encountered in your room, including the malfunctioning curtain, the condition of the shower, and the cleanliness of the cabinets. Our housekeeping and maintenance teams have been notified to rectify these issues promptly and to ensure that our rooms meet the highest standards of cleanliness and functionality.Your feedback is invaluable to us as it helps us identify areas for improvement and strive for excellence in guest satisfaction. We hope that you will consider giving us another opportunity to provide you with the exceptional stay you deserve. Should your travels bring you back to the area, please do not hesitate to reach out to us directly, and we will do everything we can to make your next stay with us truly outstanding.Thank you again for sharing your concerns with us. We appreciate your patronage and the opportunity to address these matters.

Jeannette, Wow, thank you for the glowing review! We are delighted to hear that you, your husband, and your child had a wonderful stay with us at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel.It warms our hearts to know that you found our hotel tidy, your room lovely and comfortable, and the atmosphere quiet. We take pride in our courteous and welcoming staff, and we're thrilled that your check-in experience was easy and enjoyable.We're also pleased to hear that you enjoyed the breakfast offerings, and it's fantastic to know that the shower water pressure met your expectations. We aim to provide a comfortable and memorable stay, and your positive feedback is a great reward for our efforts.It would be our pleasure to welcome you back for another fantastic stay whenever your travels bring you to the area. If there's anything specific you loved about your stay or any suggestions you have, feel free to share—we love hearing from our guests!Safe travels and looking forward to hosting you again,The Best Western Plus Wilkes-Barre-Scranton Airport Hotel Team

James, We appreciate you taking the time to share your feedback about your recent stay at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel. We're glad to hear that you found it to be a good place to stay.Your input is valuable to us, and we always strive to provide the best possible experience for our guests. If there are any specific aspects you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know.We look forward to the opportunity to welcome you back and ensure your next visit is a 5-star experience.Safe travels, and thank you for choosing us!Best regards,Guest Services

Cheers to you for being savvy and sharing your insights! We appreciate your straightforward and honest feedback about the Best Western Plus Wilkes-Barre-Scranton Airport Hotel.You've nailed it—being an airport hotel does come with the perks of cleanliness and reasonable prices, and we're thrilled to know you found those aspects to your liking. We understand the convenience trade-off when it comes to eateries and entertainment, but fear not! We like to think of ourselves as a launching pad to adventure, with a car being the key to unlocking the culinary and entertainment treasures of Wilkes-Barre.Thank you for choosing us, and we hope to welcome you back for more clean and reasonably priced stays in the future. Safe travels and happy exploring!Best regards,The Best Western Plus Wilkes-Barre-Scranton Airport Hotel Team

Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Hello,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the issues you encountered, and we appreciate you bringing them to our attention.I'm sorry to hear about the challenges you faced with the water pressure, temperature, and the heater in your room. Your comfort is of the utmost importance to us, and we regret any inconvenience these issues may have caused.Rest assured, our maintenance team will promptly address the concerns you've raised to ensure a more comfortable experience for future guests. Additionally, we'll review our inventory to ensure that there are always extra blankets available in the rooms.We appreciate your understanding, and if your travels bring you back to the area, we would welcome the opportunity to provide you with a much-improved experience.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again.

Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

John, We appreciate your continued patronage and the feedback you provided regarding your recent stay.I'm glad to hear that the check-in process was smooth, and you found the place clean. However, I'm sincerely sorry to learn about the inconvenience you experienced with the water not turning on for a shower before your early departure, especially considering the unique controls in our accessible room.Please accept our apologies for this unexpected issue. We understand the importance of a seamless stay, especially when time is of the essence for an early flight. We are actively addressing the directions on how to use the controls issue and ensuring clearer communication about the controls in our accessible rooms to prevent any future surprises.Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide a much-improved experience.Safe travels,Guest Services

Anthony, Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a five out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a five out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Jeffrey, Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 5 out of 5-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's aACnything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Ian, Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a five out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 10 out of ten-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Hello Mark!Your detailed feedback about your recent stay at our hotel warms our hearts. We are genuinely delighted to hear that you found the welcoming, well-lit, and clean atmosphere to your liking; it truly brings us joy to know that our efforts resonate positively with our guests.Your thoughtful observations on the challenges presented by the small bottles in the bathroom are sincerely appreciated. We understand the inconvenience, especially for our older guests, and your perspective is invaluable to us.Concerning your suggestion of bulk soap dispensers in other hotels, we have decided not to utilize them on the property. A recent National Institutes of Health study highlighted the increased risk of bacterial contamination in such dispensers. Additionally, there could be potential tampering with dispensers, even with safeguarding locks in place. Since your safety and hygiene are very important to us, I think you’ll agree with our decision. Please let us know next time if you’d like help with the bottles.Regarding your specific concern about the bathroom, we want to assure you that cleanliness is not just a priority but a genuine commitment for us. Following your feedback, our dedicated team promptly inspected the room, and we are thrilled to report that no evidence of mold or mildew was found anywhere in the bathroom.Your feedback is a cornerstone of our continuous efforts to improve our services. We eagerly anticipate the opportunity to welcome you back for an even more enhanced experience in the future. Please do not hesitate to share any further suggestions or concerns with us; your input is invaluable.With gratitude,Guest Services

High-fives and confetti cannons for your awesome 5 out of 5 rating – you're the real MVP of hotel appreciation! We're doing a little happy dance over here because your feedback just made our day (and maybe our week).We're stoked that you soaked up the vibes and had a blast during your stay. Our mission is to sprinkle a bit of quirkiness into your experience, and it sounds like we hit the mark! Your enthusiasm fuels our hotel shenanigans – we're in the business of turning "ordinary" into "extraordinary.". Got any secret tips or wild suggestions for us? We're all ears! We're on a quest for even more awesome, and who better to guide us than the coolest guest in town? Thanks a million for choosing us. We can't wait for your encore performance at our quirky hotel – where every stay is a party! Cheers to good vibes!

High-fives and confetti cannons for your awesome 5 out of 5 rating – you're the real MVP of hotel appreciation! We're doing a little happy dance over here because your feedback just made our day (and maybe our week).We're stoked that you soaked up the vibes and had a blast during your stay. Our mission is to sprinkle a bit of quirkiness into your experience, and it sounds like we hit the mark! Your enthusiasm fuels our hotel shenanigans – we're in the business of turning "ordinary" into "extraordinary.". Got any secret tips or wild suggestions for us? We're all ears! We're on a quest for even more awesome, and who better to guide us than the coolest guest in town? Thanks a million for choosing us. We can't wait for your encore performance at our quirky hotel – where every stay is a party! Cheers to good vibes!

Santo, Thanks for staying with us at the Best Western Plus Wilkes-Barre Scranton Airport Hotel. We're glad you found us nice and convenient. Come back and see us the next time you're in town.Thanks!

High-fives and confetti cannons for your awesome 5 out of 5 rating – you're the real MVP of hotel appreciation! We're doing a little happy dance over here because your feedback just made our day (and maybe our week).We're stoked that you soaked up the vibes and had a blast during your stay. Our mission is to sprinkle a bit of quirkiness into your experience, and it sounds like we hit the mark! Your enthusiasm fuels our hotel shenanigans – we're in the business of turning "ordinary" into "extraordinary.". Got any secret tips or wild suggestions for us? We're all ears! We're on a quest for even more awesome, and who better to guide us than the coolest guest in town? Thanks a million for choosing us. We can't wait for your encore performance at our quirky hotel – where every stay is a party! Cheers to good vibes!

Paul,Thank you for taking the time to share your feedback with us. Your satisfaction is important to us, and we look forward to welcoming you back in the future. If you have any specific comments or suggestions to make your future stays even better, please don't hesitate to let us know. Your feedback is valuable, and we are committed to continually improving our services .Warm regards, Guest Services

High-fives and confetti cannons for your awesome 5 out of 5 rating – you're the real MVP of hotel appreciation! We're doing a little happy dance over here because your feedback just made our day (and maybe our week).We're stoked that you soaked up the vibes and had a blast during your stay. Our mission is to sprinkle a bit of quirkiness into your experience, and it sounds like we hit the mark! Your enthusiasm fuels our hotel shenanigans – we're in the business of turning "ordinary" into "extraordinary.". Got any secret tips or wild suggestions for us? We're all ears! We're on a quest for even more awesome, and who better to guide us than the coolest guest in town? Thanks a million for choosing us. We can't wait for your encore performance at our quirky hotel – where every stay is a party! Cheers to good vibes!

Thank you for taking the time to share your feedback with us. Your satisfaction is important to us, and we look forward to welcoming you back in the future.If you have any specific comments or suggestions to make your future stays even better, please don't hesitate to let us know. Your feedback is valuable, and we are committed to continually improving our services.Warm regards,Guest Services

Eric, Thank you for being a loyal guest and choosing to stay with us multiple times at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel. We truly appreciate your continued trust and patronage.It's wonderful to hear that you find our hotel nice and convenient. We're delighted that you enjoy the great breakfast offerings and that the rooms meet your expectations. Your recommendation means a lot to us, and we are grateful for your positive feedback.If there's anything specific you appreciate about your stays or if there are ways we can further enhance your experience, please feel free to share your thoughts. We look forward to welcoming you back on your future visits, and we appreciate the opportunity to be your preferred accommodation.Thank you for your ongoing support and for making us your home away from home.Best regards,Guest Services

Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate your positive comments about the cleanliness of our hotel and the quality of our breakfast.We understand that the firmness of beds is a subjective matter, and we apologize for any discomfort you experienced. Please know that we are more than happy to accommodate personal preferences by adjusting the bedding. Your comfort is our priority, and we appreciate your understanding in this regard.Regarding your experience with our front desk staff, we sincerely apologize for any inconvenience caused. We want to assure you that the behavior you encountered is not reflective of our standard of service. We are committed to providing friendly and helpful assistance to all our guests, and we will address this issue internally by watching the video playback of your interaction to correct and to ensure it does not happen in the future.Your feedback is invaluable to us, and we want to make things right. If you have any additional details or if there's anything specific you would like us to address, please feel free to reach out to our management team directly.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back for an improved experience. Thank you for choosing the Best Western Plus Wilkes-Barre-Scranton Airport Hotel.

Thank you for sharing your feedback with us. We're genuinely sorry to hear that your room did not meet the cleanliness standards we strive for. Please be assured that we take your comments seriously, and our housekeeping team will address the areas around the beds and night tables promptly to ensure a more pristine experience for our future guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Best regards,Guest Services

Thank you for your kind words about our room. We regret to hear about the noise disturbance from the highway. Your comfort is important to us, and we'll explore potential solutions to minimize such disturbances, ensuring a more peaceful stay for you and our future guests.We appreciate your feedback and hope to have the chance to provide you with an even more enjoyable experience on your next visit.Best regards,Guest Services

Kevin, Thank you for taking the time to provide us with a perfect score of 10 out of 10 in your recent survey. Your feedback is greatly appreciated, and we are delighted to know that your experience at our establishment met or exceeded your expectations.We are thrilled that you found your stay to be exceptional, and your positive rating serves as motivation for our team to continue providing outstanding service.If you ever have additional comments or suggestions in the future, please do not hesitate to share them with us. We look forward to the opportunity to welcome you back and provide you with another wonderful experience.Warm regards, Guest Services

Anna, High-fives and confetti cannons for your awesome 5 out of 5 rating – you're the real MVP of hotel appreciation! We're doing a little happy dance over here because your feedback just made our day (and maybe our week).We're stoked that you soaked up the vibes and had a blast during your stay. Our mission is to sprinkle a bit of quirkiness into your experience, and it sounds like we hit the mark! Your enthusiasm fuels our hotel shenanigans – we're in the business of turning "ordinary" into "extraordinary.". Got any secret tips or wild suggestions for us? We're all ears! We're on a quest for even more awesome, and who better to guide us than the coolest guest in town? Thanks a million for choosing us. We can't wait for your encore performance at our quirky hotel – where every stay is a party! Cheers to good vibes!

It's great to hear that you had a positive experience during your stay at our hotel near the airport. We appreciate your feedback regarding the cleanliness and quiet atmosphere, as guest comfort is a top priority for us.We're pleased to know that you found the location convenient and were able to enjoy a restful sleep. Your satisfaction with our breakfast offerings is also noted, and we'll certainly take your comments into consideration as we strive to enhance our services.Thank you for taking the time to share your thoughts. We look forward to the possibility of welcoming you back in the future. If you have any specific suggestions or if there's anything else you'd like to share, please don't hesitate to reach out.Safe travels!

Seth, Thank you for your dazzling 5 out of 5 rating! While your feedback may have been as elusive as a unicorn at times, we're thrilled to know that your stay met your expectations.Our team is always here to sprinkle a little magic on your experience, and we can't wait to welcome you back to our enchanted realm. If you ever decide to share your thoughts or suggestions, we'll be all ears, ready to make your next stay even more mystical!Wishing you whimsical adventures until we meet again! Guest Services

Sam, I trust this message finds you well. I wanted to personally express my sincere gratitude for taking the time to provide feedback on your recent stay with us. Your glowing review and the perfect 5 out of 5 rating truly made our day.We are thrilled to hear that you found our establishment to be a safe haven for your overnight stay off the highway. Ensuring our guests feel secure and comfortable is one of our top priorities, and your positive feedback reinforces that we are on the right track.Your appreciation means a lot to us, and it serves as motivation for our entire team to continue delivering exceptional experiences. We are genuinely grateful for your kind words and delighted that we could contribute to a positive aspect of your journey.Thank you once again for choosing to stay with us, and we sincerely hope to have the pleasure of welcoming you back in the future. If there is anything more we can do to enhance your experience, please do not hesitate to let us know.Safe travels, and we look forward to the opportunity to host you again.Warm regards,Guest Services

Dusan, I hope this note finds you well. I wanted to extend my sincere apologies for the mixed experience you encountered during your recent stay at our hotel. We genuinely value your feedback and take your comments seriously in our ongoing efforts to enhance our guests' experience.I understand that your encounter with our front desk personnel was less than satisfactory, and I want to assure you that we are addressing this issue internally to ensure a more welcoming and positive first impression for our guests. Your feedback is invaluable, and it helps us identify areas for improvement.Additionally, I apologize for the inconvenience caused by the malfunctioning bathroom tap and the noise from the highway. We are actively working to address these issues to prevent any recurrence in the future. Your specific comments shed light on aspects that may have gone unnoticed, and we appreciate your diligence in bringing them to our attention.We appreciate your understanding and are grateful for your positive outlook despite these challenges. Your willingness to consider staying with us again is genuinely appreciated. Should you decide to return, please do not hesitate to communicate any preferences you may have regarding your room, and we will do our utmost to ensure a more comfortable and enjoyable stay.Once again, I apologize for any inconvenience you experienced during your stay. We value your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.Thank you for your understanding.Guest Services