Ratings based on 216 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby bobscott from Metro Philly
wedding weekend stay -book early/look for discountPosted Oct 14, 2013
Pros: location to out event, ease of access from highways
Cons: mattresses, more thorough updating of bathrooms
Location: in the heart of the Poconos
Two night weekend stay. Property is nice but rooms are not up to the price level - not many options in this immediate area so local events will fill rooms in the vicinity quickly. Room decor was OK but double bed room was not 2 queens and mattresses appeared comfy but too springy. Down comforter was nice. Bathroom was a bit long in the tooth. Shower tiling was new. Finish on the TP holders were worn, broken or no aerator on sink and hot and cold handles moved in the same direction and were old. Hot water and water pressure were good. Flat screen TV, mini fridge and coffee maker were nice to have in room.
for Everyoneby Cash from portland, or.
Stay out of the Presidential WingPosted Oct 11, 2013
Pros: Great staff, and a friend stayed in one of the lower rooms, and it was fine.
Cons: Get some ventilation in the Presidential wing, clean the carpets, and expand the restaurant hours.
Location: The location is ok, for Clarks Summit, but watch the cops: it has been a notorious speed trap for at least 30 years. Try JJ Bridjes for food and music
Great staff, location was ok, but when you walk into the Presidential wing, the smell of the Spa is overwhelming. The smell of chlorine permeates everywhere; I took a shower, went to a function, came back 7 hours later, and the steam was still on the bathroom mirror. Woke up the next day, made in room coffee and found only DECAF. UGH!!
for Everyoneby DUKE from Buffalo
One of the nicer places to stay in Clarks SummitPosted Sep 14, 2013
Pros: friendly staff
clean and upscale atmosphere nice restaurants close by
for Everyoneby Beth from Ohio
nice place to stay in the areaPosted Sep 13, 2013
We stayed her for three nights for a work trip and overall it was a good experience. Staff was courteous, breakfast was good, and room was very comfortable.
for Everyoneby saad from wilkes baree
Nice hotelPosted Sep 5, 2013
I liked the restaurant outside the hotel (bazil) fresh food, amazing soup. The hotel gives coupons too for other restaurant.
Recommendedby A verified traveler
Posted Sep 4, 2013 on Hotels.com
one of four days the room was not serviced. The hotel was not vacuumed for the four days I was there. The bathroom fixtures were very worn.
Recommendedby D. Breed
Good alternative to staying in Scranton or W-BPosted Sep 3, 2013 on Hotels.com
Enjoyed our stay. Staff very friendly and helpful. Having the restaurant right there a big plus.
for Overnight Stay Before Destinationby Jones from Wales
Excellent overnight stopPosted Aug 29, 2013 on Hotels.com
Lovely pool, and good laundry facility. Very good breakfast. Room was great.
for Getaway With Friendsby A verified traveler
Posted Aug 21, 2013 on Hotels.com
for Everyoneby A verified traveler
Very Nice place to stay.Posted Aug 20, 2013
Pros: Room size was great
Cons: Swimming area could have been a little nicer
The rooms were large and very clean. Staff was excellent and very friendly. Only reason I did not give them a full 5 stars across the board is the swimming pool/hot tub could have been a little cleaner. Lisa