Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Texas

Posted Feb 16, 2015
Unless your idea of a relaxing weekend is a flock of loud and rowdy children this is not the place to choose. In addition the room and especially the restroom are very small. The personal is polite and helpful and the service is overall satisfactory but the restaurants for a hotel that pretend to such a standing are sub-optimal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
We enjoyed our stay. We are from San antonio and its a perfect spot to get away for 1 night. Definitely will come back!
4 out of 5
Recommended
for Families
by A verified travelerfrom Houston

Posted Jan 5, 2015
Hotel staff were very friendly. Unofortunately, we could not enjoy resort facility due to bad weather but we had presant stay. Thank you.
4 out of 5
Recommended
for Families
by A verified travelerfrom Cedar Creek, TX

Christmas Stay

Posted Jan 4, 2015
Pros: Although this hotel is family friendly there is not a lot of noise so you are able to sleep well at night.
This is where we stay Christmas so that we can spend the time with family in SA. Great place for family to gather. The buffet breakfast is another good item on the list. We meet there for Christmas morning and everyone is happy with the choices of omelets to pancakes and waffles. Sitting in front of the warm fire is a great place to remember all the good times together over the past year. We always enjoy our stay at the Hyatt no matter what town we are in.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
We had a good time. The hotel is huge and can be a bit confusing at times so be prepared for that. We were here for NYE and it was very nice!
5 out of 5
Recommended
for Couples
by Kristenfrom Dickinson,nd

Amazing

Posted Dec 17, 2014 on Hotels.com
Amazing, staff made us feel like royalty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice family resort

Posted Dec 14, 2014
Welcoming well maintained facility. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Great stay! We usually stay here due to the great amenities! No need to go anywhere else when you have kids.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Lovely hotel

Posted Dec 8, 2014
This hotel was lovely. If you like privacy this is a great place to stay. I got a free upgrade to a balcony suite since there was no one in the hotel when I arrived. The room was clean. However the bed was very uncomfortable to sleep in. Although the pool and Jacuzzi was very fun. I will be returning for New Year's eve as this is such a great hotel to stay in.
5 out of 5
Recommended
for Families
by Jenniferfrom Houston TX

Best Hotel Stay To Date

Posted Dec 5, 2014 on Hotels.com
Fantastic hotel stay for our holiday getaway with family. Beautiful hotel and property. Wonderful planned activities for our girls. Amazing breakfast buffet and Thanksgiving dinner. Can't wait to go again with just my husband and try the spa.