Ratings based on 570 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2014
i snored,i snored,i snored,i snored,i snored,i snored,i snored,
4 out of 5
Recommended
for Everyone
by A verified traveler from Wenatchee, WA

Nice hotel close to shopping

Posted Oct 1, 2014
Pros: clean, updated, close to shopping
Cons: microwave in all rooms
Location: close to alderwood mall, convention center, freeway entrances
nice comfortable room for short stay. coffee shops and restaurants close by
2 out of 5
by A verified traveler

Posted Sep 29, 2014
Pros: The beds were comfortable.
Cons: Customer service.
Location: Good central location
They gave us a handicapped room (without telling us) which had a standing shower only. We called to request a room with a bathtub (we like baths) and they said they were completely booked for the night and couldn't switch our room. They checked us in at 3:00 pm (when check-in is allowed) and we countered that not every room could be occupied already and perhaps someone else would enjoy a walk-in shower. The hotel staff then responded because we booked through Expedia we get what they give. If we wanted to change rooms we would have to re-book our rooms and the rate. Then after our first night after the room was cleaned we went to bed that night we noticed that one of our beds (we had two queens) the down comforter had been taken off and a thin blanket had been put in its place. When we called the front desk they said housekeeping was gone for the day so all they could offer was additional blankets. When asked why they made the switch in the first place they responded that they didn't know. We asked for the comforter to be put back on the next morning. The manager called us that next day and explained that the comforter had been taken off because it was dirty. We responded then the blanket was dirty when we first got there since it "seemed" clean to us when we slept in it the night before.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Clemente, CA

Close to good shopping and good restaurants

Posted Sep 20, 2014
Pros: Location, amenities, nice complimentary breakfast
Location: We went to the Keg Steakhouse for dinner and it was very good. We didn't do anything else, but there theatres, shopping, etc available.
Upon check in the woman at the front desk was a bit "snippy" and not very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean & pleasant!

Posted Sep 15, 2014
Location: Good location for our needs.
Comfortable after a long trip and hard day! Great to have breakfast included in our stay!
4 out of 5
Recommended
for Families
by A verified traveler from st louis

handy location to ferries

Posted Sep 10, 2014
Pros: location, quiet
Cons: age of the building is showing a bit
Nice, quiet and a good selection of food & drink for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane

2 day stay

Posted Sep 10, 2014
Pros: It was comfortable and clean
Cons: Cleaning personnel did not leave shampoo etc the second day or bath mat.
Location: Easy access to shopping and food. Little hard to find from the freeway
Room was quite and had easy access from parking. Very good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from White Rock, B.C.

Close to shopping mall

Posted Sep 8, 2014
Pros: Excellent breakfast & coffee available 24 hrs.
Cons: Size of bathtub & it would be helpful to have a extra sink by the coffee, mirror area right outside the bathroom. Have breakfast till 10 am
Location: Very close to alderwood mall.
Comfortable king size bed, hotel nicely updated with great breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Good stay for price, close to shops and mall

Posted Sep 4, 2014
Pros: Location and a good night's rest. The hotel is just off the highway and about 30 minutes from downtown.
Cons: The gym has 1 treadmill, 1 bike and 1 multi-weight machine, in a rather small room, but at least it had those! Pool was closed (perhaps b/c rain?)
We had a very good stay here. Beds were very goods, rooms were clean, breakfast was pretty good. Many shops are close, as is the Alderwood mall. Staff was kind enough to put all of us in rooms next to each other.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 29, 2014
Nicely updated room away from any highway and well located for our needs.