Ratings based on 1,500 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bellflower

Great location

Posted Jul 31, 2015
Hotel is one block from Space Needle. Rooms are comfortable although outdated. Remodeling recommended soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from NewZealand

Nice Hotel, close to Space Needle

Posted Jul 29, 2015
Pros: Location beds staff
Cons: I would have thought at the price of the room, we may have received a complimentary breakfast - you do pay a lot to stay here.
Location: The Space needle is the main attraction nearby, and there is easy access to public transport.
Friendly helpful staff made all the difference to our stay on a recent vacation in Seattle. The Hotel is ideally placed for visits to the Space needle , and other local attractions. The rooms while not new, are in good repair and the beds are very comfortable. The restaurant and bar staff are knowledgable and helpful.
2 out of 5
by A verified traveler from Sseattle WA

Incredible difference

Posted Jul 22, 2015
Pros: Location
Cons: Invest some of the overpriced room profit into updating.
Incredible the difference between one Best Western to the next. This hotel room was small and dated and in need of some improvements- the shower head was clogged and sprayed in different directions, there were stains in the carpet, 2nd rate coffee machine and coffee, and no individual shampoos or soaps just a dispenser hanging in the shower. The check in was a disappointment in that it seems the staff could care less we chose to stay at their hotel (especially for the money). Parking not included. Breakfast not included. 2:30am garbage truck was a surprise. Checkout was the same, no thank you, generally unfriendly. We will not be staying there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 21, 2015
Close to space needle, Chihuly Gardens and Monorail -- which give you excellent access to Pike Place and other downtown venues. Basic and functional rooms. A little noisy on the back (east) side.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Cons: Check in times can be improved. Check out starts fairly early compared to most other hotels, so don't see much reason for a late check in.
Location: Loved that the Seattle center was a 5 minute walk. Very accessible to the rest of the city as well, due to the monorail station being close.
It was a great stay, although the fact that you must wait until 4 PM to check in is kind of ridiculous. Check out starts at 11 AM, it seems that 5 hours should be enough to get a room ready. That is the only disappointing feature of the hotel that prevented me from giving it a 5 star stay. The location is awesome and can't beat the view of the Space Needle right from the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Literally 2 blocks from EMO and Space Needle

Posted Jul 18, 2015
Pros: Cleanliness
Location: EMO and Space Needle right up the block
My only disappointment was at check-in with Justin, who bad mouthed other guests and complained about his job.
3 out of 5
by A verified traveler

Good location. Hotel a bit dated.

Posted Jul 16, 2015
Unfortunately our room was adjacent to the supply room so we were woken each morning by very loud staff
2 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

The staff ruined an otherwise great hotel

Posted Jul 15, 2015
Pros: Big clean rooms. Very helpful and friendly housekeeping team.
Cons: Replace everyone on the front desk except the cookie girl. She was the only one the was helpful and smiled. Completely replace the hotel restaurant.
Location: Lots within walking distance, Space Needle, Art Center, Pikes Place Market, Miners Landing.
I don't normally stay with this hotel chain because past experience has been mediocre. Having said that, due to location, availability and price I booked 2 nights here and was pleasantly surprised with how clean and comfortable the hotel was. The housekeeping staff were very nice and accommodating. There was a young lady baking complementary cookies in the lobby. Unfortunately the restaurant and front desk staff were rude and insulting. Do yourself a favor and stay out of the restaurant. The dinner crew had a very public argument going between the host, server and kitchen. We ended up taking our food to our room. The breakfast, $7.95 with our stay, was worth it. I recommend walking a couple of blocks to the bakery and coffee shop. There is an additional $18 per night to park.
1 out of 5
by A verified traveler

lack of service with an attitude.

Posted Jul 11, 2015
The hotel is average, with not much to offer other than the restraunt. The front Desk Kid with the tounge ring and attitude needs to go. There is no swimming pool and the cardi equipment is substandard. The lady that works the bar, the lady that works mornings in the resttraunt were wonderful. I am not sure I would stay there again. I asked for towels one evening and the same kid said that he could not because it was shift change but once that was completed he would have them brought up. Never happened. Had to go down and get them.y guest that came to visit was told she would be ok to park out front for the two days we were there. She received two 75 dollar parking tickets. They said they would take care of it but I was never told how or when. I will stay somewhere else when I return to Seattle. Note to Manager, you must know about these issues please do something about it. Thank you
3 out of 5
by A verified traveler from Lilburn, GA

OK hotel close to the Space Needle and Chihuly.

Posted Jul 11, 2015
Pros: Location
Cons: Everything could be renovated.
Location: See the Bill and Melinda Gates foundation for a dose of world reality.
OK hotel close to the Space Needle and Chihuly. Great location. Hotel is old and needs an update. We requested a western view but on a slow Thursday were given a 2nd floor room overlooking the dumpsters that had a broken lounge chair and a bathroom with only 1/2 the lights working. Meh. A decent nights sleep but this place needs a change.