Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted May 14, 2015
Room very comfortable. Toilet didn't seem to flush very well. Indoor pool and hot tub were a plus. Some staff not very friendly. Not bad but not great either. Over all just ok.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Salem, OR

Convenient.

Posted May 7, 2015
No problem. Good hotel for the price. Nice breakfast...actually food I'm willing to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for a quick stay.

Posted Mar 30, 2015
Cons: Very early in the morning the alarm clock (radio) turned on. Perhaps employees could check to make sure they have been turned off.
We stayed for one night only to attend a surprise party. We did not spend much time in the facility, but it was very nice to have a comfortable room to return to for the night.
3 out of 5
Recommended
for Families
by A verified traveler

Ok hotel, but just that.

Posted Mar 23, 2015
It is an ok hotel. I am reviewing taking the price point (~$100/night) and location into account. Comes across as a little run down (flaky paint here and there; burned out light bulbs). Rooms are on the small side, but clean and equipped with nice TV's, microoven's and a fridge. Breakfast is good (included hot items, waffles, cereal, fruit, bread etc). The indoor pool and spa came were functional but also came across as a little run down and/or cheap (e.g., no submerged lights in the pools/spa; uninviting yellowish light in the room). Seems like a very safe location, right next to a plethora of shops, restaurants and take out places. There is nothing detrimental about this hotel. However, it seems a little overpriced considering its current state. ($80-85 is a more reasonable range).
3 out of 5
by A verified travelerfrom Vancouver

Disappointing

Posted Mar 10, 2015
Pros: Breakfast was very good. Check in staff was great.
Cons: Condition of room, electronics of the room
Location: Lots of good places to eat nearby.
Could be a decent hotel if it was renovated a bit. The staff when we checked in was great. She was super polite, friendly, and efficient. But like everything else in our room, the hair dryer in the bathroom didn't work and when we called down to the front desk clerk I went to get a replacement hair dryer that was also broken after she had said she would come deliver it to our room but forgot. I think there are better places for the price out there.
5 out of 5
Recommended
for Families
by A verified travelerfrom Calgary

Family friendly at good location

Posted Mar 10, 2015
Pros: The location is good close to the downtown and shopping malls. Very friendly staffs.
Cons: Can't think of it.
Location: Close to the downtown, shopping mall and outlet mall.
My family stayed at the hotel and we had great experience. Great service and very friendly staffs. We request a crib while check-in and the staff already bring in before we get into a room! The breakfast was good, room temperature and water temperature was good. Free banana and free cookies. Just awesome!
4 out of 5
Recommended
for Couples
by Katherinefrom Portland

I'd stay there again!

Posted Feb 26, 2015 on Hotels.com
Great staff! They really went out of their way to help when I couldn't get an internet connection.
Comment from Hotel Management
May 2, 2015 by bothellcis, Hotel Management
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise to our front desk staff. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it is truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. However, it is only through our guests’ eyes that we can accurately assess the quality of the accommodation and services we provide. Again, let me thank you for your kind words. We are committed to total guest satisfaction, and we look forward to your next visit.
5 out of 5
Recommended
for Families
by Debbiefrom Richland washington

Comfort inn

Posted Feb 24, 2015 on Hotels.com
They upgraded our room and service was great. Comfy pillows. Clean
Comment from Hotel Management
May 2, 2015 by bothellcis, Hotel Management
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise to our front desk staff and our hotel amenities. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it is truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. However, it is only through our guests’ eyes that we can accurately assess the quality of the accommodation and services we provide. Again, let me thank you for your kind words. We are committed to total guest satisfaction, and we look forward to your next visit.
5 out of 5
Recommended
for Business Travelers
by jasonfrom belfair

comfortable stay

Posted Feb 24, 2015 on Hotels.com
Always a pleasure.
Comment from Hotel Management
May 2, 2015 by bothellcis, Hotel Management
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise to our front desk staff and our hotel amenities. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it is truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. However, it is only through our guests’ eyes that we can accurately assess the quality of the accommodation and services we provide. Again, let me thank you for your kind words. We are committed to total guest satisfaction, and we look forward to your next visit.
5 out of 5
Recommended
for Couples
by Errinfrom Seattle

Clean, quiet, convenient

Posted Feb 17, 2015 on Hotels.com
Stayed here on our Woodinville wine tasting trip. Older hotel, but rooms renovated in the not-too-distant past. Everything was very clean. In a relatively quiet location, near some restaurants, drug stores, etc. Easy drive to wine tastings. We enjoyed the hot tub, and the great hot breakfast with: eggs, sausage, biscuits & gravy, waffles, pastries, hard boiled eggs, yogurt, cold cereal, oatmeal, and fresh whole fruits.
Comment from Hotel Management
May 2, 2015 by bothellcis, Hotel Management
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise to our front desk staff and our hotel amenities. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it is truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. However, it is only through our guests’ eyes that we can accurately assess the quality of the accommodation and services we provide. Again, let me thank you for your kind words. We are committed to total guest satisfaction, and we look forward to your next visit.