Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Jeni from Portland

Wonderful hotel and staff

Posted Mar 31, 2015 on Hotels
Wonderful hotel, very clean hotel and helpful staff members. Their continental breakfast was huge with lots of choices. Our kids loved the giant indoor pool they could swim for hours.
4 out of 5
Recommended
for Business Travelers
by william from Silverton, OR

Great

Posted Mar 24, 2015 on Hotels
Quick but cared for.
4 out of 5
Recommended
for Business Travelers
by Jon from Yamhill

No Choice in S. Seattle

Posted Mar 22, 2015 on Hotels
Everything was sold out in the area so this was my only choice and it was perfectly acceptable. I had to walk to a nearby hotel for a meeting and the walk would be difficult for some people, use the shuttle.
5 out of 5
Recommended
for Families
by Linda

Posted Mar 17, 2015 on Hotels
Comment from Hotel Management
May 23, 2015 by Manager, Hotel Management
Dear guest, Thank you so much for taking the time to review our Hotel, we truly appreciate your last visit with us.
4 out of 5
Recommended
for Couples
by Danielle from Gig harbor

Very pleased

Posted Feb 24, 2015 on Hotels
Only complaint was the shower head. Little pressure and very small radius. other than that very nice hotel and the pool was awesome. In walking distance the mall which was nice. Will definitely come back again.
Comment from Hotel Management
May 23, 2015 by Manager, Hotel Management
Hello Danielle, Thank you so much for choosing our hotel for your recent stay, we are very happy you enjoyed our facilities. We want to see you again, next time you're in town. Have a great day!
4 out of 5
Recommended
for Business Travelers
by Kimberly Renee

Posted Feb 23, 2015 on Hotels
Comment from Hotel Management
May 23, 2015 by Manager, Hotel Management
Dear Guest, Thank you for taking the time to rate our hotel, we truly appreciate your last visit. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great hotel!!

Posted Jan 31, 2015
Pros: The facilities were fantastic - comfortable and very clean! The breakfast was wonderful and started our days off with a smile.
Cons: The check in staff could be friendly welcoming and polite.
During our check in process the hotel staff was not friendly or very considerate to us upon arrival. There was no smiling and they were not warm nor welcoming and their communication to us was very abrupt. I personally made the group reservations so I felt a responsibility towards how my team was treated. This did not impact the quality of the hotel as a whole. We were a group of 20 and the rest of our stay was wonderful and we enjoyed ourselves greatly. We would absolutely stay here again because apart from the disposition of the check in staff things were pretty much perfect. Thank you!! :)
Comment from Hotel Management
Mar 18, 2015 by Sales Manager, Hotel Management
Hello Amber, Thank you so much for taking the time to rate our hotel, I want to apologize for the checck in experience, I will be sure to share this with my staff. I'm glad the rest of your stay was good and I'm even happier to hear you will be staying here with us again. Thank you very much!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Getaway with kids

Posted Jan 2, 2015
We come occasionally because my kids love the pool. Makes a great in-city getaway. We'd come a lot more often if the pool was WARMER. Its pretty chilly and only my 2 and 4 yr olds are willing to brave it!
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Dear Kenan, We greatly appreciate your feedback. Our goal is to best meet the needs of our guests and will work to accommodate families wanting to spend more time in our pool as yourselves. We hope to see you return soon.
5 out of 5
Recommended
for Families
by Jerry from Aberdeen

Quick trip

Posted Dec 23, 2014 on Hotels
We had to leave because of a medical problem but the hotel, room, staff, breakfast was great. If we are in the area again we will be staying there!
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Jerry, Thanky so much for your kind words, we all hope everything got taken care of in your end. Please come back to our hotel next time you visit Seattle. Marc cuenca Sales Manager
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Dear Jerry, Thank you so much for taking your time out to write a review regarding your recent stay. I hope you or your loved one have recovered and are doing well. We greatly appreciate your comments and look forward to seeing you back soon. Sincerely, Allison Jeong Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim

Great pool

Posted Dec 5, 2014
Pros: Close to major highways and nice accomodations
Cons: Stronger lighting in bathroom and shower area
Nice room with all amenities - spacious - great pool
Comment from Hotel Management
Dec 10, 2014 by Manager, Hotel Management
Joe, Thankyou so much for the great feedback, our pool has recently been renovated, the lights add a great cool effect for the little ones. Please come back and stay with us again.