Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Sep 12, 2014
Dirty room and hallways and room smelled like cigerates. Most uncomfortable bed if slept in in years.
Comment from Hotel Management
Sep 18, 2014 by Ashley, Hotel Management
We apologize you were not satisfied with the condition of the hotel and your room during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Sep 9, 2014
Pros: spacious room
Staff greetings at the start is so so. Hotel room is spacious and everything is reasonably clean and comfy. Breakfast is good.
Comment from Hotel Management
Sep 16, 2014
We are pleased to hear that you enjoyed the comfort and cleaniliness of the hotel. Thank you for taking the time to give us feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Allyn, WA

Worth you while!

Posted Sep 8, 2014
Pros: This hotel was decorated with beautiful antique type furniture and decorated in the 70's style, it was GREAT!!! And of course it was very quiet.
Cons: Nothing, it was really wonderful.
Location: The location was very easy to find, as far as what to do nearby, we were there for the wedding and didn't really look at other options this time.
We were here to stay for our son's wedding, which was only a few miles away. I had called ahead and asked a few days before, if we could have early check in because we were going to have "family" pictures for the wedding earlier than I thought. They wrote down the information and our rooms were ready at noon when we arrived. We had also reserved a room for my parents, the rooms were right next to each other with the doors we could open between us. The rooms were large, bright and very, very clean. Large bathroom with plenty of lighting and the shower a dream. We did get charged an extra $25 a night per room for the early check in, which because of the occasion, was fine. There is no doubt, when we come to visit our son and new daughter in law, we will be staying here again. The free breakfast in the morning had a lot more to eat and more choices than some of the other hotels with free breakfasts that we have stayed at. The front desk was really helpful and helped us with directions to the places we were going. It was also, very, very quiet there, off the beaten path, which we really appreciated after a "Magical Wedding" the night before. We will definitely recommend this hotel for everyone going in that direction.
Comment from Hotel Management
Sep 15, 2014
Thank you for the wonderful review. We look forward to seeing you again in the future.
2 out of 5
by A verified traveler

Country Inn & Suites By Carlson, Bothell, WA

Posted Sep 8, 2014
Room was dirty, staff was unprofessional and inattentive and generally not helpful. Hotel is in a gas station parking lot with a low end strip mall adjacent.
Comment from Hotel Management
Sep 17, 2014 by Ashley, Hotel Management
We apologize for the disappointing service you received from the staff and the conditions or your room. We want to make sure our guests are comfortable and receive the best service. We appreciate you bring this information to our attention and hope for another chance to exceed your expectations.
2 out of 5
by A verified traveler

Not worth the price

Posted Sep 1, 2014
Pros: The beds
Cons: I paid $150 - it isn't worth more than $100 a night
Location: We were there for a wedding. Outside of a specific event - not an area I would seek out.
The beds were super super comfy. That is about it. The pool looked good, but we did not use it. The decor is aged. The doors didn't work well. The deal breaker for us was the free breakfast buffet. It was AWFUL. Not even worth free.
Comment from Hotel Management
Sep 8, 2014 by Ashley, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
3 out of 5
Recommended
for Everyone
by A verified traveler

An adequate place for the price.

Posted Aug 22, 2014
I stared here for about 11 days. The rooms were adequate The staff was friendly. The lounge staff was I suppose overworked because the service was poor. The cleaning staff was OK. The front desk staff was very good, Ieft a small article in my room and efficiently returned it to me
4 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel

Posted Aug 8, 2014
Very nice place to stay, but could offer more in food area
Comment from Hotel Management
Aug 11, 2014
Thank you for taking the time to give us 4 stars. We are pleased to hear you enjoyed your stay and we hope you were able to try out our new dinner menu and Happy Hour. We appreciate your feedback. Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Overall Good Hotel

Posted Aug 7, 2014
Pros: Excellent Continental Breakfast. So much hot and cold food to choose from. Very well presented.
Cons: Perhaps a few more flowering plants/landscaping around the inner Court yard along with a few more modern chairs/tables for guests to enjoy.
Location: Although a quiet location from vehicular traffic. No grocery/retail stores to walk to just a Subway and gas station.
Nice, quiet setting off the beaten path. Hotel Staff upon check-in very friendly and accommodating. We were especially impressed with one employee who looked after the pool area, grounds and driver of the Hotel shuttle bus to and from the Chris Isaak Concert at the Chateau St. Michelle Winery.
Comment from Hotel Management
Aug 12, 2014
We cannot thank you enough for the great feedback. We are so happy to hear that you enjoyed our staff as well as your stay and we will be sure to let Scott know he did a great job! Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice pool 👍

Posted Jul 20, 2014
Nice rooms, nice staff, nice pool , very good breakfast choices
Comment from Hotel Management
Jul 23, 2014
Thank you for the wonderful review. We are pleased to hear that you found the staff to be friendly, the complimentary breakfast enjoyable and the pool and rooms comfortable. Please come and visit us again soon.
2 out of 5
by A verified traveler

Posted Jul 18, 2014
Pros: the pool on hot day
Cons: clean carpets -