Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Pet Friendly but not so Clean.

Posted Jan 28, 2015
Pros: Breakfast
Cons: Cleanliness...rooms are a little tattered.
Reasonable stay, room needs much improvement. They charge a deep clean fee for pets however they don't seem to deep clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bay area

Close to Woodenville

Posted Jan 27, 2015
Pros: Clean and close to my mother-n-law. Being able to get some food in the evening was a plus.
Cons: Breakfast should be until 10am 7 days a week. Cook the eggs a bit more.
Location: Did not look for things to do.
Although the hotel seems older and the decor slightly ugly (in the hall way) our room was clean and fresh. The bed was very comfortable and housekeeping was very respectful. Management could be a bit more on the ball. There a lot of kids staying at the hotel and they were unruly and management could not get the situation under control. We plan to stay there again. Affordable and clean!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff. Okay Room. Great Value.

Posted Jan 6, 2015
Building is seriously in need of a good pressure spray cleaning.
Comment from Hotel Management
Jan 9, 2015 by Wendy, Hotel Management
Thank you for the nice feedback in regards to our staff. Upon recent conclusion of a landscaping project, the pressure washing is next on our list. Thank you for this feedback.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Clean room, good breakfast.

Posted Jan 5, 2015
We stayed two nights. Room was very clean, breakfast was great, variety of hot/cold items, AC was a bit noisy, but not a big deal. The only problem was, the door hanger doesn't have "room service" option written on it; it has "don't disturb" sign on one side and nothing on the other. We needed room service so we put on the second side when we left the room, expecting room to be serviced when we are back, but it wasn't!! The room was overally very clean though, so was not a big deal. Overall, good hotel, we will go back again and recommend it.
Comment from Hotel Management
Jan 10, 2015 by Wendy, Hotel Management
Thank you for the great review. We are pleased to hear that you found the room to be clean and that the breakfast offered a lot of variety. We are glad to hear you you will be back again to see us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Dec 26, 2014
Pros: Quiet. Easy to get to.
We checked in on a very quiet Christmas eve where there were not many people at the hotel. After driving for 4 hours, we were very pleased that the bar was open and serving the full dinner menu. I am sure the employees would have preferred to be elsewhere for this holiday evening, but they were still extremely nice and accomodating. Our room was nice and quiet and comfortable. The only complaint is that housekeeping had not cleaned the bathroom mirror. It looked like someone had recently brushed their teeth. We would stay here again.
Comment from Hotel Management
Dec 29, 2014 by Wendy, Hotel Management
We are very pleased to hear that you enjoyed your Christmas Eve with us and found the Lounge area comfortable and our staff accommodating. Thank you for the valuable feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okej hotell för ett par nätter.

Posted Dec 16, 2014
Pros: frukosten, priset.
Väldigt 80 tal, inredning och möbler, dammsög aldrig någon gång under den veckan jag bodde där.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Blue River, Oregon

Long Hike to get some rest

Posted Dec 15, 2014
Pros: The breakfast was delicious and plentiful.
Cons: Access to rooms
Location: There isn't much
We we told to use the front entrance to access our room The room we were given was a "Country Mile" from the only entrance door in use.
Comment from Hotel Management
Dec 16, 2014 by Wendy, Hotel Management
Thank you so much for your feedback. We apologize for any miscommunication as you were given directions to your room. The hotel offers various entrances depeding upon your room location however it sounds as though we did not select the closest one for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
Great experience! We were wonderfully surprised by the breakfast buffet.
Comment from Hotel Management
Dec 16, 2014 by Wendy, Hotel Management
Thank you for the wonderful review. We are so pleased to hear that you enjoyed your stay here with us, including the complimentary breakfast buffet. We hope to see you again soon.
5 out of 5
Recommended
for Business Travelers
by Leefrom Pasco, WA

Will definitely stay again

Posted Oct 29, 2014 on Hotels.com
Great stay! The food was fantastic! The service was impeccable!
Comment from Hotel Management
Nov 3, 2014 by Wendy, Hotel Management
Thank you for taking the time to let us know about your stay and we are so pleased you enjoyed the food and service. Please visit us again soon!
5 out of 5
Recommended
for Couples
by Lorifrom Black Diamond

Stay here when attending an event at the Chateau!

Posted Oct 28, 2014 on Hotels.com
Great location! Great room! Comfy beds! Great hot breakfast and wifi included. This is the place to stay if you're attending at event at Chateau St. Michelle. Very happy!
Comment from Hotel Management
Nov 4, 2014 by Wendy, Hotel Management
Thank you for the wonderful review. We are so happy to hear that we were in a convenient location for your visit to Chateau Ste. Michelle. Thank you for the great feedback in regards to the comfort of the room and the complimentary full breakfast buffet.