Ratings based on 212 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Caleb from Los Angeles
PleasantPosted Feb 21, 2014
Pros: Very friendly staff. Clean rooms.
Cons: More knowledgeable maintenance staff regarding electronics.
Location: Good location. close to all shopping and many great restaurants / coffee / banks.
Friendly staff, good food in the restaurant, clean rooms. I would stay here again for sure.
for Everyoneby A verified traveler
GoodPosted Feb 16, 2014
Location: Lynnwood,WA there is the alderwood mall and a lot of shopping centers and the movie theater that is really close and very good restaurants close by
It was good, very nice room, very nice guest, the only thing i have a problem with was that the front desk agent didn't tell me that they were going to run my card and hold a $ 20.00 deposit on my card she just ran my card and I know that other hotels they tell you or/and make you sign an agreement but she didn't tell me anything but other than that everything was nice
for Everyoneby Daryl from Portland, OR
Comfort & Service in LynnwoodPosted Jan 21, 2014
Pros: Exceptional service and cheerful, helpful, staff.
Cons: The staff at "The Bistro" needs a bit more experience and attention to detail. I think that will come naturally.
Location: I was there for a conference so didn't really take advantage of surrounding facilities. The hotel was less than 30 minutes from "everywhere".
For a weekend trip to the northern Seattle area, I figured I couldn't go wrong with a Marriott property. My expectations were met and even exceeded. The room was spacious, very clean, and well appointed. What made this stay special was the staff. Everyone I saw greeted me with a smile and asked if there was anything they could do for me. It really made me feel special, even when I saw them treating every customer the same way. The hotel is in a nice location with restaurants and shopping within just a few blocks. It is easy to get on or off the freeway and is just a few minutes from everywhere I wanted to go. The only negative was their on-site café, "The Bistro". The food was good and the staff tried hard to be helpful, but it appeared that they didn't really have it together. For example, I ordered a French Dip sandwich and received it without the dip so I had to explicitly ask for it. The next morning, I didn't receive butter or jam for my toast. Over all, these are very minor complaints; and the staff cheerfully resolved the issues and seemed genuinely embarrassed by the errors. In the first case, I was the only customer, in the second there were two that showed up after us. I would recommend this hotel to anyone. Exceptional service, like I received, deserves to be rewarded.
for Shoppingby Tracy from Vancouver
Great Customer ServicePosted Dec 4, 2013 on Hotels.com
The hotel itself was under renovation so the front desk area looked a bit makeshift. However, this didn't matter much to us since we were down for Black Friday shopping. The hotel is close to the mall and other places we wanted to go. I was really impressed that the hotel made little gift bags for us to take with us while we shopped. The bags had water, small snacks and some information about the deals we would find at the mall. We only stayed one night so didn't get to try the other amenities. I would definitely stay here again.
for Business Travelersby Justin from Vancouver
Must come againPosted Dec 3, 2013 on Hotels.com
Shopping on Black Friday, check in around 5am. Staff are friendly and kind. Room is very clean and bed are very comfortable. Overall we have a good stay in this hotel. Definitely will come again.
for Business Travelersby Joan from Vancouver
Good stayPosted Dec 2, 2013 on Hotels.com
Going on some renovation, looks nice and clean. Room is wonderful, bed is very comfortable. Overall we have a good stay and definitely will come back again.
for Everyoneby Cindy from Canada
Posted Dec 2, 2013
Pros: The bed was the best I ever slept in and the staff was great.
Location: Close to everything
The only reason why it was ok for the facility is because it was under renovation, but I'm sure if it wasn't it would be excellent.
for Shoppingby A verified traveler
Middle of renovations.Posted Nov 19, 2013 on Hotels.com
Hockey tournament in town so hotel was full of noisey kids.
for Everyoneby chris from moscow, idaho
Clean and comfortable-a good price for the qualityPosted Oct 29, 2013
Pros: Clean, large rooms with a large flat screen tv and lots of amenities for the reasonable price. Especially liked the indoor heated pool.
Cons: Either a free breakfast buffet, or a better one if you are going to charge $6.
Check in was quick and easy. Stayed two nights on a mini vacation and it was easy to get on and off I-5 to everywhere we wanted to go- both north and south of Seattle. Room was large and comfy and very quiet.
for Business Travelersby A verified traveler
God Service, Helpful StaffPosted Oct 29, 2013 on Hotels.com
Unpretentious, but comfortable. Every member of staff had a good customer service attitude, and went out of their way to help.