Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nome, AK

Posted Jan 20, 2015
Breakfast was a bit spendy but food and service was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Too many extra costs

Posted Jan 19, 2015
Cons: Too many additional cost ie water, internet
Location: Great spot for shopping
Easy checkin, nice suite, great shopping, found a great Thai restaurant nearby
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
Good value. Stayed overnight between flights. Easy access to airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Convenient, quiet, and comfortable.

Posted Jan 6, 2015
Stayed for 3 nights as a family of 4 while our floors were refinished. The hotel was nicer than I expected and the room was comfortable. The hotel was very quiet and the nearby restaurants were helpful. The staff was hit or miss. Check in was terrible. The room wasn't ready on time and the front desk person offered no help. I had to figure out how to entertain 3 kids and deal with luggage on my own. I even had to come check to see if the room was ready as she didn't offer to let me know even though I suggested she text or call. She told me I had to come back from the pool to check. You can't leave young kids in the pool alone so this meant everyone had to get out so I could handle this problem. We also had to request that our room be cleaned on the second day. The wait staff in the restaurant was great and other front desk people were helpful. Skip the expensive coffee shop. My latte was cold and expensive. Overall a good stay for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Very nice comfortable stay. I'd recommend this hotel to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good looking hotel

Posted Dec 5, 2014
It ws great just i have little incovinient in thw morning in the shower the water i was off and they send me to other room 3 floors down that was no good tanks
2 out of 5
by A verified travelerfrom ventura

Not what you expect from hilton

Posted Dec 5, 2014
The hotel put me in a very poor room first night then switched me the next day This hotel has just begun a well needed renovation but I won't stay again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tacoma, WA

Nice Hotel. Conveniently close to Airport & Mall.

Posted Dec 1, 2014
Pros: Convenient Location & pleasant staff from the receptionists to the baggage helpers and room attendants.
Cons: Would appreciate free coffee & water at the lobby & fruits.
Location: Enjoyed going to the Mall and the food court.
When the ladies who arrived early were gathered in one of the 3 rooms I booked and we were having fun conversing, some ladies started getting frantic and was pointing at the wall behind me. It was a stinky bug crawling at the wall above the lamp shade. I got a paper napkin to catch it and the ladies were scared that it might bite. I killed the poor bug Together with another lady we showed the bug to the check in receptionist to give the ladies peace of mind. The receptionist(sorry, I failed to get her name) was very nice and assuring and unexpectedly gave us 4 coupons for free breakfast. Thank you so much.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Sisters weekend

Posted Nov 24, 2014
Pros: Convenience to shopping, restaurants, price.
Cons: Training for staff to be discreet.
Location: We meet once a year to shop and eat. Your hotel was close to all of it!
Everything was excellent except for the waitress at the buffet, she talked really loud and announced our hotel room number to the whole croud. Women traveling alone do not want their number ever announced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Nice Restaurants & mall.

Posted Nov 21, 2014
I love that the hotel room has 2 rooms. Great when one person wants to go to sleep early or wake up early. They have a living room to they go to. Hotel is a little noisy. That's its only fault.