Ratings based on 2,998 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from australia

Good Location

Posted Jul 5, 2015
Pros: The location is great, staff was friendly
Cons: just an extra foot in the bathroom would stop you bumping arms against the sink
Location: just a short walk down to the walk front , the walk back up the hill can be a little harder, with 4 -5 blocks you have the monorail station, markets
The hotel has a good location , nice staff. however the bathroom in the room on the eight floor was very small and tight. The toilet, basin and shower are jammed into a very small room. It makes it hard to move around the room and use it without bumping your arms. If you can handle the bathroom its a great price room in a down town location, you will need to paid for parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
A nice and comfortable (if smallish) room, very friendly and helpful staff and an ideal location - recommended.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Nice hotel

Posted Jul 4, 2015
Value for money if you get it as an Expedia mystery hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Posted Jul 3, 2015
I was able to check in early which was a huge relief for me!
2 out of 5
by A verified traveler

Misspent renovation funds

Posted Jul 3, 2015
Toilet not bolted to floor and moves when sat upon. Door swelled due to humidity and had to be kicked open. Humidity high as hall windows opened for circulation due to lack of AC in hallway. Rooms small, closet small, bathroom small. Should have combined two rooms into one for renovations. Living on 100+ years old building history does not justify $188 a night pre tax room rate.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Clean. Friendly Staff. Good location

Posted Jun 30, 2015
We arrived late and the manager and his staff were very welcoming and helpful, and even offered a free upgrade. The rooms were sufficient and clean. Great central location. Good cafes around during the week.
3 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Posted Jun 30, 2015
Good location to everything, baseball , shopping , market
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown amenities, walking distance to w

Posted Jun 29, 2015
Good holiday, hotel close to places we wanted to see, walking distance to most things
4 out of 5
Recommended
for Students
by A verified traveler from London

Excellent stay

Posted Jun 29, 2015
Pros: The hotel was clean and tidy and the location was perfect, for the price paid! The room was perfectly adequate for my needs. Bed was very comfortable!
Cons: Only thing which bothered me was the shower. Had to step over the bath side to get into it.
Location: Location in relation to waterfront is fantastic and bus services nearby are brilliant. Plenty of places around to get something to eat.
Hotel staff were very welcoming when I arrived, offered to help me with my bags and arrange anything for the duration of my stay. Throughtout my stay, the staff were very polite and were extremely knowlagable of the local area and recommended things to do and places to visit. Only downside was that in the evenings, lots of the cheaper places to eat closed at around 8pm, leaving only the more expensive restaurants open, so you have to trek out to find somewhere - although there are a few dotted around on the waterfront and there's a McDonalds located about four blocks away.
2 out of 5
by A verified traveler from Cincinnati, OH

Skip this one...

Posted Jun 25, 2015
Definitely would not recommend. Room was tiny and outdated. No desk. Wi-Fi was very slow - when we could get it to work. "Fitness center" was three cardio machines and a bench.