Ratings based on 2,998 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler from australia
Good LocationPosted Jul 5, 2015
Pros: The location is great, staff was friendly
Cons: just an extra foot in the bathroom would stop you bumping arms against the sink
Location: just a short walk down to the walk front , the walk back up the hill can be a little harder, with 4 -5 blocks you have the monorail station, markets
The hotel has a good location , nice staff. however the bathroom in the room on the eight floor was very small and tight. The toilet, basin and shower are jammed into a very small room. It makes it hard to move around the room and use it without bumping your arms. If you can handle the bathroom its a great price room in a down town location, you will need to paid for parking.
for Everyoneby A verified traveler
Posted Jul 5, 2015
A nice and comfortable (if smallish) room, very friendly and helpful staff and an ideal location - recommended.
for Everyoneby A verified traveler from vancouver
Nice hotelPosted Jul 4, 2015
Value for money if you get it as an Expedia mystery hotel.
for Everyoneby A verified traveler from S
Posted Jul 3, 2015
I was able to check in early which was a huge relief for me!
by A verified traveler
Misspent renovation fundsPosted Jul 3, 2015
Toilet not bolted to floor and moves when sat upon. Door swelled due to humidity and had to be kicked open. Humidity high as hall windows opened for circulation due to lack of AC in hallway. Rooms small, closet small, bathroom small. Should have combined two rooms into one for renovations. Living on 100+ years old building history does not justify $188 a night pre tax room rate.
for Everyoneby A verified traveler from Brisbane, Australia
Clean. Friendly Staff. Good locationPosted Jun 30, 2015
We arrived late and the manager and his staff were very welcoming and helpful, and even offered a free upgrade. The rooms were sufficient and clean. Great central location. Good cafes around during the week.
for Everyoneby A verified traveler from edmonton
Posted Jun 30, 2015
Good location to everything, baseball , shopping , market
for Everyoneby A verified traveler
Close to downtown amenities, walking distance to wPosted Jun 29, 2015
Good holiday, hotel close to places we wanted to see, walking distance to most things
for Studentsby A verified traveler from London
Excellent stayPosted Jun 29, 2015
Pros: The hotel was clean and tidy and the location was perfect, for the price paid! The room was perfectly adequate for my needs. Bed was very comfortable!
Cons: Only thing which bothered me was the shower. Had to step over the bath side to get into it.
Location: Location in relation to waterfront is fantastic and bus services nearby are brilliant. Plenty of places around to get something to eat.
Hotel staff were very welcoming when I arrived, offered to help me with my bags and arrange anything for the duration of my stay. Throughtout my stay, the staff were very polite and were extremely knowlagable of the local area and recommended things to do and places to visit. Only downside was that in the evenings, lots of the cheaper places to eat closed at around 8pm, leaving only the more expensive restaurants open, so you have to trek out to find somewhere - although there are a few dotted around on the waterfront and there's a McDonalds located about four blocks away.
by A verified traveler from Cincinnati, OH
Skip this one...Posted Jun 25, 2015
Definitely would not recommend. Room was tiny and outdated. No desk. Wi-Fi was very slow - when we could get it to work. "Fitness center" was three cardio machines and a bench.