Ratings based on 2,202 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Hotel is historic (another way of saying old) and is somewhat updated but not completely (only has 1 working elevator). Rooms are small and bathrooms were clean but had a couple of issues with the old toilets. The location of the hotel is fantastic and the staff are exceptional so that offsets the hotel facilities in my book. I would consider staying there again.
3 out of 5
by A verified traveler from Palm Desert, CAp

Great location but...

Posted Jul 26, 2014
Pros: The location was very good and the staff very helpful
Cons: They need to renovate the hotel.
Location: There are some good restaurants and bars within a block. You can walk to the shopping area downtown and Pike's Market. Great location.
The hotel is very centrally located. Easy walk to shops and Pike's Market, however, the hotel is very old and needs renovation. Our room was very very small. You could hardly move in the bathroom. The carpets were in need of cleaning. The staff was very nice and helpful.
3 out of 5
by A verified traveler from Phoenix

Good location but wouldn't return

Posted Jul 26, 2014
The lobby is nice but the rooms are so tiny there is no room to move around or get ready. Bathroom is super small too. Bedding was dirty. We stayed three night and the sheets were never changed even though I called and requested it the second night. Although it's in a good location within walking distance to everything in downtown I don't think this hotel was worth $200/night.
2 out of 5
by A verified traveler

The renovation that won't end.

Posted Jul 24, 2014
This hotel is undergoing renovations--no biggie except it is impacting the whole hotel. Only one small, old elevator for 8 floors of guests and overall the house keeping stinks.
2 out of 5
by A verified traveler from Vacaville, CA

Great location, but that's about it.

Posted Jul 21, 2014
Cons: Customer Service. Room service.
Unfortunately, there aren't very many good things I can say about this hotel. The location is within walking distance to all the great downtown Seattle attractions, but the state of the hotel and the attitude of the staff leaves much to be desired. I asked for help calling a cab, and I was asked to stand outside the front door and hail one the happened to drive by. The "room service" is outsourced, takes a really long time and is very mediocre. Oh, and one working elevator for the ENTIRE hotel. Inconvenient to say the least. You get what you pay for, I guess.
2 out of 5
by A verified traveler from NY

Posted Jul 21, 2014
Pros: A nice shower. TV had all channels you could want. Bed was comfortable.
Cons: Clean it up, brighten it up, fix elevator
Location: The location was is not a problem.
In the Original room reserved the air conditioning did not work very well, the safe did not work (the door would not close), the rug looked like it had not been cleaned in a long time, and the room looked "dingy". Also only 1 of the 2 elevators was working.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
It's an older hotel lacking some of the amenities found in more modern hotels(fridge, room wifi,workout area, pool). However, the location to downtown Seattle and the friendliness of the staff were awesome.
2 out of 5
by A verified traveler from lubbock tx

Good location

Posted Jul 20, 2014
Rooms very small , only 1 elevator worked , sewage filled bathroom sink
2 out of 5
by A verified traveler from Long Beach, CA

Good location but disappointing.

Posted Jul 19, 2014
Pros: Location
Cons: Service, cleanliness and access.
Good location, but very poor access. Located on hill on one way street. You have to go down a flight of stairs to get to the elevator to your room. Only one elevator working. Staff was not very helpful. Expensive for the condition of the hotel - old and not well kept.
2 out of 5
by A verified traveler from Brisbane

conference king

Posted Jul 19, 2014
Pros: leaving
Cons: Elevator access, staff service attitude, renovation
Location: city centre
Hotel badly in need of reno. One lift didn`t work the whole time I was there - five days - long wait to get up and down to room. Room key card stopped working twice, with the long wait for the lift it meant a long time to get into the room. Shower stopped working on the night.