Ratings based on 1,088 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business class hotel with great weekend rates

Posted Mar 25, 2015
Pros: Good location.
Cons: Cleaning should include taking the time to get corners and along wall. Furniture should be wiped down.
This hotel caters to the business class customer, but offers great discounts on the weekends for the active 'stay-cationer' and tourists. The happy hour offerings are generous and the made to order omelets included in the breakfast are a bonus. Our room was showing its wear but was clean and had ample amenities and was comfortable. Location is just off the I-90/I-405 interchange and a short hop to Seattle. Would definitely stay again.
2 out of 5
by A verified traveler

Disappointing but cheap

Posted Mar 24, 2015
Pros: I imagine this hotel would suit a business traveller who had business in Bellevue or a family that was on the road.
Cons: The smell of the air freshener was so strong and distracting, it was difficult to relax. I recommend using less of it.
Location: Not much to do in the area - you can watch suburban commuter buses go by I suppose. This hotel is really not about it's location.
The hotel is just off the i90, and a bit a struggle to find and to get to. It's situated in an area characterized by business parks and warehouses and parking lots. In and of itself, that's not bad, but it just felt a bit more removed from things than I was expecting. As for room amenities and cleanliness and comfort - well, my large room was on ground level, right by the parking lot. It was convenient for lugging bags from my car, but it felt a bit awkward trying to relax in my room while people were talking right outside my window. Also, the room smelled quite strongly of some sort of chemical cleanser - much like the smell of a dryer sheet or some sort of tropical fruit themed air freshener. On the plus side, it was cheapish for the Seattle area. Check in and Check out were easy and the staff were nice and laid-back while still being cordial. Hint - ask for a room at 300 and above as many east facing rooms in the 200's are ground level - parking lot rooms.
Comment from Hotel Management
Mar 26, 2015 by Hyatt House General Manager, Hotel Management
Dear recent Expedia Guest, We are grateful for your detailed feedback on your recent stay with us at the Hyatt House. We apologize the hotel had not met your expectations but you had a positive experience with the staff. I have shared your review with the Team including Housekeeping and Front Desk. We hope that you will consider us for a future stay again. Sincerely, Hyatt House General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Very clean, breakfast was amazing and they offer coffee and tea all day!
Comment from Hotel Management
Mar 25, 2015 by Hyatt House General Manager, Hotel Management
Dear Recent Expedia Guest, It is wonderful to see that you enjoyed your recent stay including breakfast, housekeeping, and beverage service. Thank you very much, Hyatt House General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver

Good stay overall

Posted Mar 16, 2015
Okay location .It was a little hard to find but easy to get in/out of...Good pool food and staff...Clean and modern...very good
Comment from Hotel Management
Mar 18, 2015 by Hyatt House General Manager, Hotel Management
Dear Kevin, It was a pleasure to accommodate you recently on your trip to the Redmond area. We are glad to hear that you found the pool, food, staff and décor to be very good. Thank you again! Hyatt House General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Copalis Beach WA

Great Stay

Posted Mar 2, 2015
Pros: great rooms and great complementary breakfast
Cons: Keep it as it is.
Location: Easy 10 minute drive to downtown Bellevue
This is a very nice hotel with a great complementary breakfast. Easy 10 minute drive to downtown Bellevue.
Comment from Hotel Management
Mar 12, 2015 by Hyatt House General Manager, Hotel Management
Hello Ray, We are thankful for you choosing to stay with us and sharing your feedback on the breakfast and our convenient location. Please consider us again on any future visits to the area. Sincerely, Hyatt House General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pullman, WA

Great all around hotel

Posted Feb 10, 2015
Went on a weekend trip. Every experience I had was exceptional, from checking in to using the facilities to locking myself out of the room and getting a new card. The staff was always willing and available to help. The room was clean and the bed was amazingly comfortable. The room as a whole was very warm, and everything worked nicely including the iron and hair dryer (big plus for you women out there). It was easily accessible and close to a main Highway, but not so much as to be bothered by noise. I loved my stay and I will be looking at more Hyatt Houses to stay at in the future.
Comment from Hotel Management
Mar 12, 2015 by Hyatt House General Manager, Hotel Management
Dear Brady, We are very glad to hear that you enjoyed your stay and had the opportunity to experience many of the amenities of the hotel. We thank you very much for your detailed experience which I will also share with our Team. We hope that you will find more Hyatt House hotels in your future travels. Sincerely, Hyatt House General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Nice hotel in good location albeit near freeway

Posted Feb 3, 2015
The neighborhood is good (I'm very familiar with the area); however the hotel is near the freeway. My room was on the end away from freeway on the 2nd floor and I never heard any noise. The room itself was nicely appointed. Everything was what I expected at this price point. The only negative (and why I wouldn't choose them again) is that while they have quality beds, they are far too firm for me (side sleeper). I did sleep, but not as comfortably as I have at the Larkspur nearby. If you like firm beds then overall I think you will be quite pleased with this property.
2 out of 5
by A verified traveler

Disappointed

Posted Jan 27, 2015
The hotel is not in a great location. We were excited to use the hot tube but some kid pooped in the pool so they closed it all down. The hotel staff was pretty rude about it too. The way our room was situated the vent was facing the bed so I had air blowing on me all night and the unit was really loud. So I didn't get much sleep. Breakfast was pretty good. In the end I wouldn't stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bellevue, Wa

Posted Jan 2, 2015
The most comfortable hotel I've ever been too. It was well worth the stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC

Nice hotel.

Posted Dec 31, 2014
Nice and comfortable stay. Hot and fresh breakfast. Good housekeeping.