Ratings based on 939 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from SF California

NONEXISTENT FREE WIFI

Posted Jul 9, 2014
Pros: Great staff well trained in customer service, from front desk to cook to cleaning staff. Kudos great job. Free parking, great breakfast, clean
Cons: Fix elevator!!! Fix WIFI connectivity- I find it hard to believe you could do any business at this "business" hotel . Clear glass windows please!
Location: Good location but too far from Seattle. We used it as a base to see San Juan Islands and Rainier Mountains.
We stayed on the second floor, all windows were clouded white.(very strange) No existing view. We organize our trip but depend on internet access to book events, look up direction and make restaurant reservations.etc...We felt frustrated and helpless when dealing with wifi connectivity issues. Staff was excellent in every way. Breakfast was very good. Free parking was a big plus also, Room was very good size as well a well stocked kitchen. We will probably not stay again due to our inability to manage our affairs via the internet while away. We were unable to retrieve emails at the business center from our comcast account. Elevator was out so we used the stairs a lot of the 4th of July weekend. Paid too much for no elevator or lack of clear windows or non existent wifi.
4 out of 5
Recommended
for Everyone
by Jack

Good breakfast

Posted Jun 2, 2014
Good breakfast as my usual experience about Hyatt House. However, my room is a bit smaller than I expected.
Comment from Hotel Management
Jun 13, 2014 by Tami, Hotel Management
Dear Jack, Thank you for taking the time to post a review of our hotel. We are happy to hear you enjoyed the breakfast. My apologies your room was on the smaller side. We have larger suites, so please don't hesitate to see if one is available the next time you visit. Thank you so much for staying with us and we hope to see you again in the near future. Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Everyone
by Val from Pasco Wa

SUPREME REST

Posted May 30, 2014
Pros: central location. easy access to freeway. resteraunts nearby. close to waterfront, Safeco field, and other scenic areas.
Cons: I don't need an alarm clock/radio in room. light from it bothers me at night. too bright. people usually have cell phones with them.
Location: went to see seattle mariners. ten minute drive. also transit bus one block away. close to factoria mall. and resteraunts...
Room was very very clean. smelled of flowers in bloom. could not hear kids in room next door. Very peaceful, and very comfortable. this is where we will make it "our home away from home"!! all our future stays will be here. Front desk clerks very helpful, and went beyond the call of duty getting me directions from internet, so that I could find points of interest during our stay. Definitly a ten (10) star hotel for me. and price was under a hundred dollars a nite.!
Comment from Hotel Management
Jun 13, 2014 by Tami, Hotel Management
Dear Val, We were delighted to hear that you had a wonderful stay with us at the Hyatt house Seattle/Bellevue. It was so nice to hear that the Front Desk Staff were very helpful to you during your stay and that you consider the Hyatt house to be your home away from home. We truly enjoy making our guests feel at home while they are away from theirs. We hope to be of service to you the next time your travels bring you back to Bellevue! Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Everyone
by Nicola

Great place

Posted May 26, 2014
Great stay. Exceeded expectations! Room is large and cosy. Not a far drive into town. Nice area
Comment from Hotel Management
May 28, 2014 by Tami, Hotel Management
Dear Nicola, Thank you for taking the time to post such a positive review of our hotel! We are thrilled to learn that we exceeded your expectations and we look forward to serving up another great stay the next time your travels bring you back to Bellevue! Sincerely, General Manager - Hyatt house Seattle/Bellevue
4 out of 5
Recommended
for Everyone
by Mary from chicago

Easy access, great value

Posted May 25, 2014
Pros: Efficiency and good food.
Beautiful setting so near to highway. Great breakfast buffet.
Comment from Hotel Management
May 28, 2014 by Tami, Hotel Management
Dear Mary, Thank you so much for taking the time to post a positive review of our hotel! We are happy to know you enjoyed our wonderful breakfast and we look forward to seeing you again soon at the Hyatt house Seattle/Bellevue! Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Seattle

Posted May 19, 2014
We stayed for one night-wish it could have been more. Close enough to Seattle but not overly expensive and hectic. Nice pool. First hotel pool that I have swam in in a long time-perfect temp not freezing like so many.
Comment from Hotel Management
May 28, 2014 by Tami, Hotel Management
Dear guest, We are delighted to hear that you wish your stay could have been longer and that you really enjoyed our wonderful pool! I hope to see you at the Hyatt house Seattle/Bellevue again soon! Safe travels! Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Families
by superman from Vancouver

Amazing Breakfast

Posted May 3, 2014
Pros: complimentary breakfast
Cons: better bed. don't know if all beds are like that, but the one I had was a little soft.
Best hotel breakfast, and it's complimentary. Made to order omelettes, scrambled eggs, meat, potatoes, cereal, bread, even rice, miso soup and kimchi. Bed was a little soft. I have a bad back and need a hard bed otherwise my back will be sore in the morning. Woke up both mornings with a sore back. Nice fitness facility. Unfortunately pool was closed for renovations. Would come back for the breakfast :)
Comment from Hotel Management
May 6, 2014 by Tami, Hotel Management
Dear superman, Thank you so much for taking the time to post a review of our hotel. Glad to hear that our breakfast is the kind that will keep you coming back! I am sorry to hear our beds were softer than you like. Next time you stay with us, I am sure our maintenance staff can put a slat of wood under the mattress to firm it up a bit for you. Just let us know upon check in and we will work to see what we can do. We don't want you waking up with a sore back. That's no fun at all! I am happy to say that our pool is open once again. The resurfacing of it turned out wonderfully and it is ready for your swimming pleasure! Looking forward to seeing you the next time your travels bring you back to Bellevue! Our wonderful breakfast awaits you! Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay, close to college

Posted Apr 29, 2014
We stayed there for my son's basketball tournament. It was close to the college and it was a really nice place to stay. Great customer service and great breakfast.
Comment from Hotel Management
May 6, 2014 by Tami, Hotel Management
Dear Guest, Thank you so much for taking the time to post a positive review of our hotel. We are so happy to know that the customer service was great and so was the breakfast. We take great pride in making our guests feel at home while they are away from theirs and our employees truly care about our guests while they are with us here at the Hyatt house Seattle/Bellevue. I hope to see you around the house the next time your son is playing in a basketball tournament in our area. Safe travels to you! Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Everyone
by dw from Marysville, WA

Quiet and comfortable

Posted Apr 28, 2014
We had a lovely, spacious room with a huge, comfortable couch and a nice kitchenette. The bed was quite comfy. We had a bit of a problem with the heater until we realized the thermostat was right above a high intensity lamp that was kicking off heat and the rest of the room was cold. With a minor adjustment we were very cozy even if the fan was a bit on the loud side. The room was quiet with no hall noise and nothing from above. Breakfast was delicious. Among the best spreads I have ever seen. We will return!
Comment from Hotel Management
May 6, 2014 by Tami, Hotel Management
Dear guest, Thanks so much for the wonderful review of our property. We are delighted to hear that our breakfast was one of the best spreads you have ever seen and that you will return! I am glad to hear that the problem with the heater was resolved and that you were able to be cozy and warm while in your suite. Thank you for staying with us at the Hyatt house Seattle/Bellevue and we look forward to your return! Sincerely, General Manager - Hyatt house Seattle/Bellevue
5 out of 5
Recommended
for Everyone
by CC from Vancouver, BC

Good experience, highly recommend.

Posted Apr 27, 2014
Location: Excellent location. Close to all the shopping and all of the attractions at Bellevue Square.
Excellent location to everything. The hotel itself was very nice and modern and the staff were extremely friendly and helpful. The breakfast buffet was a bonus and there was a good selection of items to please everybody. It was too bad the pool was closed for renovation and was able to utilize the gym facilities and all the good equipment. I highly recommend this hotel and I feel I got good value for what I paid.
Comment from Hotel Management
May 6, 2014 by Tami, Hotel Management
Dear Guest, How wonderful to hear that you highly recommend our hotel! Thank you so much for taking the time to share your stay experience with us. We are delighted to know that the staff were extremely friendly and helpful to you during your stay. They work hard each day to make each guest experience a positively memorable one. My apologies the pool was under renovation during your stay. That pool gets more use than any pool I've ever seen and it needed a resurfacing terribly. Thank you for understanding. It is open once again for your swimming pleasure! I hope to see you around the house, enjoying the pool, the next time your travels bring you out to Bellevue! Sincerely, General Manager - Hyatt house Seattle/Bellevue