Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
Staff was very helpful & friendly. Very clean and rooms were well appointed and spacious!
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

good location

Posted Jul 11, 2014
Pros: Jessica ? or Jannifer she was so helpful to get the information for our city trip.
Cons: nothing
Location: staff will give you plentiful infos
friendly staff,clean room and good service It was good overall.
5 out of 5
Recommended
for Everyone
by A verified traveler

near convention center

Posted Jul 3, 2014
Pros: 2 king beds
Location: near convention center. theres a wonderful womens day spa nearby as well
great room with 2 king beds. convenient location, friendly staff, yummy breakfast. definitely would stay again
4 out of 5
Recommended
for Everyone
by kim from Ontario, Canada

Great staff

Posted Jun 29, 2014
Pros: Staff, renovations, cleanliness, great breakfast
Cons: Bed comfort
Location: Great shopping, restaurants
All around good stay. Nice and close to all the shopping. Only disappointing thing was the comfort of the beds but staff did all they could to make the bed softer. (Put feather quilt under the sheets) Very nice and accomodatIng staff. Thank you. We will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great shopping location

Posted Jun 19, 2014
Stayed here many times. Great staff and service. Loved the upgrades. Will continue to stay here whenever I go to Seattle
5 out of 5
Recommended
for Families
by Sam from Vancouver, BC

Renovations great but design lacking!

Posted Jun 17, 2014
Pros: The rooms were comfortable, the buffet was more than satisfactory, and the eating area was large enough to accommodate attendees at all times.
Cons: Certainly the counter space at the checkin kiosk could have a larger surface to place purses, document bags, etc.
Location: Close to Alderwood Mall, many off street stores, and many restaurants. Close to freeway.
Our checkin was smooth even though we arrived fairly late. The first impression of the new lobby renovations was "very nice" until my sister tried to put her purse on top of any available counter space at the reservation kiosk.....NOT! Obviously the designer was a single male who travelled very light and carried all his documents in one hand! The room was very comfortable and the breakfast buffet was more than satisfactory. In spite of the lack of counter space, we enjoyed our visit and will definitely rebook in the near future.
3 out of 5
by A verified traveler

Generic Motel

Posted Jun 14, 2014
Pros: Price, location
Cons: Maintenance, noise level
Location: Big mall
First room given toilet backed up and did not flush properly in general. Should not have checked us into room. After failing to fix the stoppage had to move to another room next day. We were located next to the employee rooms and cleaning closets, it was very noisy night and day.
5 out of 5
Recommended
for Everyone
by Rick and Susan from Pasco Washington

Close to our kids

Posted Jun 10, 2014
Loved the room we were in loved happy hour and loved the fact you serve a breakfast that has a good selection.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Jun 2, 2014
They are remodeling the lobby but everything is clean and tidy. The staff was great. The breakfast and happy hour were great.
5 out of 5
Recommended
for Everyone
by Jamie

nice hotel

Posted Jun 2, 2014
very nice hotel very friendly & helpful staff nice & clean room was surprised that room came with jetted tub in bedroom area, made us very happy! free happy hour in lobby a plus night light in bathroom!