Ratings based on 628 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

conveniently located to many nearby attractions

Posted Oct 21, 2014
Pros: The staff and the clean, comfortable room.
Cons: Lower the parking rates.
Location: Since it is so centrally located, there are too many things to do and see to list.
The staff were very helpful and professional, among the best I have encountered in my many travels. The bed was so comfortable, and the linens and towels of good quality. The door made a loud noise when it shut, and we could hear those of the nearby rooms, also. The HVAC unit made a loud humming noise, but it worked well. We had a pleasant view of downtown, and heard very little traffic noise on the 23rd floor. Many good restaurants and shops within walking distance. Parking was not convenient, as many non-hotel guests used the structure also. We had to drive up and up in a circular motion to be near the lobby. Often it was difficult to find an open space. There is no valet, and the parking is outrageously expensive for the inconvenient experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
The checkin experience was stifling. Could seem a little less like a hospital check in. More suitable lights. More privacy for people waiting etc.
2 out of 5
by A verified traveler from Vancouver, BC

Not one of Downtown Seattle's best

Posted Oct 20, 2014
Small rooms, parking lot is ridiculous, lobby on 10th floor, elevators slow, food average at best. Charge for internet (I hate that). Many better choices Downtown (Hyatt, Fairmont, Marriott, Renaissance)
3 out of 5
by A verified traveler

Close to key areas

Posted Oct 16, 2014
Pros: Close to shopping.
Cons: Valet needed. Lobby restaurant not inviting.
Location: Pacific Place
Needs valet parking. Needs better restaurant. We like the location. Close to amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for locale of celebration

Posted Oct 14, 2014
We were given no issue over checking in early, the staff was friendly and all the accommodations were nice and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2014
Great view. Great location to all that Seattle has to offer.
4 out of 5
Recommended
for Everyone
by A verified traveler from D

Nice Hotel, close to Pike Place.

Posted Oct 6, 2014
We really enjoyed our stay. Room was nice, very friendly staff. Parking was expensive though. Loved the pillows!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, needs plumbing attention.

Posted Oct 4, 2014
We were very happy with the room and location, especially for the price. However, the shower wouldn't drain, which was an awful start to the day. I told staff upon check out, and he didn't seem too interested.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma

Great Downtown Seattle Location

Posted Sep 30, 2014
Pros: The location and accommodations.
Cons: Plumbing
Location: The 5th Avenue Theater is right around the corner. Shopping is nearby, as is the Pike Street Market.
The remodeled Hilton continues to be a favorite when visiting Seattle to attend one of the Husky games. The breakfast at the top of Hilton was very good, and it was free which was a nice surprise. Newspapers aren't available anymore (everything is on-line) which was missed on a Sunday morning. The room was pleasant as was the hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Staff Excellent

Posted Sep 20, 2014
Pros: Friendliness. That was excellent.
Cons: Nil
Location: Ivar's at the Wharf was excellent, for lunch.
Our stay at your hotel, was excellent. Jake at the front desk was extremely helpful, and went out of his way, to assist. Gentlemen at the front doors, gave us some great sightseeing advise. Room very comfortable.