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Reviews of Holiday Inn Express & Suites Seattle North - Lynnwood, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Seattle North - Lynnwood, an IHG Hotel
2515 196th Street SW, Lynnwood, WA

Reviews

8.4

Very Good

Rating 10 - Excellent. 462 out of 1000 reviews" "
Rating 8 - Good. 329 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

adriana

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The location
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyle, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel

Traveled with family and small children
Disliked: Amenities
N/A
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Julian ~ General Manager on Apr 18, 2024
Thank you for your feedback we hope you had a wonderful stay and we hope to have you stay with us again the future!

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is well kept. Rooms were clean. Breakfast and free parking were a definite perk. Hotel was close to the highway and area appeared to be safe. Only draw back was, you can hear people as they walk in the hallways which wasn’t great when you are a light sleeper. The pool was really cold. I spoke to someone at the desk and they said that’s how it’s set and didn’t even bother checking to see if maybe something is wrong. We decided to skip the pool the rest of the weekend.
Stayed 2 nights in Apr 2024
Response from Julian ~ General Manager on Apr 16, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood! We are so glad to know you enjoyed your stay. Please come back and stay with us again in the future! So sorry if the heated pool was as warm as you wouldv'e like it we always try to stay on top of such things!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a great hotel we would stay again.
Stayed 3 nights in Mar 2024
Response from Julian ~ General Manager on Apr 9, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood!

10/10 Excellent

Lisa Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe environment. Breakfast options met our needs even when traveling with those with food allergies. Prompt, friendly service whenever we needed extra towels, pillows, blankets.
Stayed 4 nights in Apr 2024
Response from Julian ~ General Manager on Apr 9, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood! We are so glad to know you enjoyed your stay. Please come back and stay with us again in the future!

6/10 Okay

Shallin

Traveled with family
Liked: Staff & service, amenities
Nice and quiet
Stayed 3 nights in Mar 2024
Response from Julian ~ General Manager on Apr 9, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood!

10/10 Excellent

CARL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Apr 4, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood!

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the hotel for the past two days! The price we paid was absolutely worth it, especially with the exceptional service and the delicious breakfast options they offered. Unlike some other hotels that claim to include breakfast but provide only a limited selection, this hotel had a wide variety of choices that truly impressed us. Highly recommend!
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Apr 4, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood! We are so glad to know you enjoyed your stay. Please come back and stay with us again in the future!

6/10 Okay

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is what makes the stay great.
Stayed 5 nights in Mar 2024
Response from Julian ~ General Manager on Apr 4, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood! We are also so glad to know that our staff is doing a good job!

10/10 Excellent

Emmanuel

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Apr 4, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express North Seattle/Lynnwood!

2/10 Terrible

Anita

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Was kept up by the guests in the room above mine and kids running and talking loud in the hallway. Bathroom faucet was also broken
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Apr 4, 2024
Thank you for your feedback I'm so sorry for the extra noise, and thank you for letting us know about the faucet!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Mar 2024
Response from Julian ~ General Manager on Mar 27, 2024
Thank you for your valued feedback and Thank you for choosing Holiday Inn Express & Suites North Seattle/Lynnwood!

6/10 Okay

Carina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was a breeze and front desk was friendly. Room was clean and pleasant enough. However, the walls are paper thin, we could hear our neighbors talk which meant that they could probably hear us. We had to hush the kids because we didn't want to disturb other guests. We also heard every door opening and shutting along the hallway. Another con....the pool was open, however the water is tap water cold. It's not heated one bit and it was cold! My daughter joked and said maybe by "heated pool" they meant that there's a heater outside the pool!! 🙄😆 Breakfast was 7.5/10, the pork sausage patty is just nasty. Take that out of the menu or order different brand. They have an automatic pancake maker, very cool experience. Apart from that, we would probably stay here again because of the location to the mall and it is quite safe feeling and it is affordable.
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Mar 25, 2024
Thank you for your feeback and thank you for choosing Holiday Inn Express & Suites North Seattle/Lynnwood! We are always working to improve our guests experience so we appreciate you letting us know what areas we need to look into! We hope you will come back to stay with us in the future and hopefully make a better impression!

8/10 Good

Alecia

Traveled with family
Liked: Amenities
Good place to stay but pool was pretty cold.
Stayed 2 nights in Mar 2024
Response from Julian ~ General Manager on Mar 25, 2024
Thank you for choosing Holiday Inn & Suites North Seattle/ Lynnwood I do apologize if the pool was colder than expected we will certainly look into this!

8/10 Good

Xiao Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it very good but what is not good us with no hot tub
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Mar 21, 2024
Thank you for your feedback and Thank you for choosining Holiday Inn Express North Seattle/Lynnwood! We hope to have you stay with us in the future!

10/10 Excellent

Morgan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is one elevator
Stayed 2 nights in Mar 2024
Response from Julian ~ General Manager on Mar 19, 2024
Thnak you for taking time to share your feedback about the property sorry if you were caught in an elevator traffic jam, we certainly hope you enjoyed your stay!

10/10 Excellent

Caglayan, Istanbul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the conditions of the facilities, free parking and the quality of breakfast served price you pay is very reasonable. Location was so good, I reached to my meetings at the south and the north without any problem.
Stayed 2 nights in Mar 2024
Response from Julian ~ General Manager on Mar 19, 2024
Thank you for your feedback we are so glad you enjoyed your stay and we hope you will stay with us in the future!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Julian ~ General Manager on Mar 14, 2024
Thank you for choosing Holiday Inn Express Lynnwood please come and stay with us again soon!

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Julian ~ General Manager on Mar 19, 2024
Thank you choosing Holiday Inn Express & Suites we hope you had a wonderful stay and will stay with us again in the future!

8/10 Good

Ibude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast could be better
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Mar 14, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express and Suites Lynnwood we hope that you will come back in the future and hopefully we change your breakfast experience with us, we are constantly working to improve guest experiences!

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is placed far back off the rd, which made for a quiet sleep. Parking lot was big. Hotel was clean, smelt clean, room was clean.
Stayed 1 night in Feb 2024
Response from Julian ~ General Manager on Mar 4, 2024
We are so glad you enjoyed your stay with us please come and stay with us again! Thank you for taking time to leave your feedback!

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julian ~ General Manager on Mar 4, 2024
Thank you for your feedback and for staying with us at Holiday Inn Express & Suites Lynnwood!

10/10 Excellent

Zviad

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Julian ~ General Manager on Mar 2, 2024
Thank you for your feedback. We appreciate your stay with us. Hopefully we will see you again on your next travels!

8/10 Good

Jessica

Stayed 1 night in Feb 2024
Response from Julian ~ General Manager on Mar 21, 2024
We certainly hope you enjoyed your stay with us and that you will stay with us again in the future!

10/10 Excellent

derek

Liked: Cleanliness
Good location
Stayed 2 nights in Feb 2024
Response from Julian ~ General Manager on Feb 13, 2024
Thank you choosing Holiday Inn Express & Suites we hope you had a wonderful stay and will stay with us again in the future!

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place .
Stayed 3 nights in Feb 2024
Response from Julian ~ General Manager on Feb 12, 2024
Thank you for your feeback and thank you for choosing to stay at Holiday Inn Express & Suites Lynnwood!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Why?
Stayed 1 night in Feb 2024
Response from Julian ~ General Manager on Feb 8, 2024
We hope you enjoyed your stay if you any additional feedback please feel free to contact us!

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, amazing staff and very good breakfast. Rooms near elevators are loud.
Stayed 1 night in Feb 2024
Response from Julian ~ General Manager on Feb 5, 2024
Thank you for choosing Holiday Inn Express and Suites Lynnwood we hope you enjoyed your stay and will be back to stay with us again soon and hopefully we can assign you a room further down the hall!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for one night but the hotel was clean and the location was close to shopping and restaurants. Included breakfast was good and had a great variety of options.
Stayed 1 night in Feb 2024
Response from Julian ~ General Manager on Feb 8, 2024
Good morning,We are glad that you enjoyed your stay with us. Hopefully we will be able to accomodate your future stays when you are attending events, or on your travels. Hope you have an amazing day!

6/10 Okay

Todd

Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Mar 21, 2024
Thank you for staying with us we hope to see you again soon!

8/10 Good

Karry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to freeway
Stayed 2 nights in Jan 2024
Response from Julian ~ General Manager on Feb 1, 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express Lynnwood!

8/10 Good

Aleada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great room for the Price the staff was super great only complaint was that the tub was dirty, and that there was a very obvious mark on the chase in the room.
Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Jan 24, 2024
I am sorry to hear about the cleanliness of the tub. We prise ourselves on the cleanliness of our rooms. We will make sure that our housekeepers make sure that the rooms are up to our expections before any guest is checked into them.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Julian-GM on Jan 17, 2024
Thank you for choosing Holiday Inn Express Lynnwood please come back and stay with us again!

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Julian-GM on Jan 17, 2024
Thank you for choosing Holiday Inn Express Lynnwood please come and stay with us again soon!

10/10 Excellent

KARI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool and gym, sad no whirlpool-hot tub.
Stayed 2 nights in Jan 2024
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for your feedback and thank you for choosing Holiday Inn we hope in the future you will choose to stay with us again, were so glad you were able to take advantage of our amenties!

4/10 Poor

gary

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
I am a 30 year Priority Member with Holiday Inn and one of the reasons is there late check out for priority members. I checked out of a great hotel to spend my last night in Holiday Inn for the late check out. I called and was told my room was ready.. However, it was not ready and we had to wait in the lobby with a sick toddler for at least 30 mins. Then, the next day they told me I had to be out at 11 am, even though I explained we had been up all night with a sick baby. It made a great hardship on me. Additionally, we had no linens for the sleeper sofa and there was food and childrens crayons, etc all over the sleeper sofa when we pulled it out. I will NOT stay at this Holiday Inn again in Lynnwood, WA, and I would like my money refunded for this terrible stay.
Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for your feedback and thank you for choosing Holiday Inn I do apologize that we were unable togive you an extened check out unfortunately on busy days we are not able to offer as many extened checkouts please accept our apologies!

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great, always clean when we stay here.
Stayed 2 nights in Jan 2024
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for your feedback and thank you for choosing Holiday Inn and being a repeat customer!

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for your feedback and thank you for choosing Holiday Inn we hope to have you stay with us in the future!

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We were pleasantly surprised by this hotel. Very clean, convenient. We will certainly stay there again.
Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for your feedback and thank you for choosing Holiday Inn we hope in the future you will choose to stay with us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for choosing Holiday Inn Express and Suites North Seattle Lynnwood!

8/10 Good

Janet

Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Feb 1, 2024
Thank you for your feedback please come and stay with us again!

10/10 Excellent

Akshay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest everything was right only too much smell of chlorine in the hallway
Stayed 1 night in Jan 2024
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for taking the time to provide feedback about your stay it is appreciated!

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for choosing Holiday Inn Express Lynnwood we hope to have you stay with us again soon!

10/10 Excellent

Meng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Julian ~ General Manager on Jan 11, 2024
Thank you for choosing to stay with us we hope you had a wonderful stay!

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location and is very convenient to access shopping and restaurants. The lobby has 24 hour tea and coffee and a very good complimentary breakfast!
Stayed 1 night in Dec 2023
Response from Julian ~ General Manager on Jan 11, 2024
We are so glad you enjoyed your stay and took the time to tell us about it! Thank you for choosing Holiday Inn Express Lynnwood we hope you'll come back and stay with us again soon!

10/10 Excellent

Galina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Dec 2023
Response from Julian ~ General Manager on Dec 28, 2023
We thank you for taking time to tell us how we're doing! Thank You for your feedback and Thank you for choosing Holiday Inn Express Lynnwood!

8/10 Good

Laura, Murrieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthier breakfast options
Stayed 4 nights in Dec 2023
Response from Julian ~ General Manager on Dec 28, 2023
Thank You for your feedback and Thank you for choosing Holiday Inn Express Lynnwood! We appreciate you taking the time to let us know about your stay!

10/10 Excellent

Shayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Julian ~ General Manager on Dec 28, 2023
Thank You for your feedback and Thank you for choosing Holiday Inn Express Lynnwood! We aim to please we hope to see you again soon!