Ratings based on 722 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would definitely stay here again.

Posted Mar 25, 2015
Pros: Kids loved the pool and the complementary buffet breakfasts.
Cons: There's no hot tub. :( Found the wifi slow and intermittent.
Location: Quick & easy walk to the Space Needle, EMP Museum, the Armory and the Monorail that connects you to shopping, the waterfront and Pike Place Market.
Overall we were very comfortable.. The staff was friendly and helpful. We were able leave the car parked our entire visit and explore the city on foot because we were so close to many Seattle attractions within a couple of blocks and the monorail which takes you right downtown to great shopping and access to Pike Place Market and Pioneer Square.
5 out of 5
Recommended
for Families
by A verified travelerfrom NC

Free Breakfast, close to Space needle & downtown

Posted Mar 25, 2015
Good Breakfast, clean, close to downtown and bus stop.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Stayed here while celebrating my 30th birthday in Seattle. Nothing fancy but very accomodating and nice central location. Hotel staff was very friendly and helpful.
Comment from Hotel Management
Mar 26, 2015 by Hotel Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our hotel. We are pleased to hear that you chose our location to celebrate your 30th birthday at! It's always wonderful to hear that our guests enjoy our awesome location within the downtown area as much as we do. Our staff works very hard to help our guests with any request or question they might have, thank you for acknowledging their hard work. We hope that you continue to chose our location when travelling to the Seattle area. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to contact the Manager on Duty. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Olympia, WA

Best hotel stay ever!!!

Posted Mar 23, 2015
Seriously the best hotel stay I have ever had! The hotel was spotless, the staff could not have been any friendlier, and the property is gorgeous. The location is amazing. Just a couple blocks from everything downtown. Thank you!!!
Comment from Hotel Management
Mar 26, 2015 by Hotel Management, Hotel Management
Dear Amanda, Thank you very much for taking the time to review our hotel. We are pleased to hear you enjoyed our awesome location within the downtown area. We greatly appreciate you acknowledging our hardworking staff, they truly love to hear how they are doing from our guests. We hope that you continue to chose our location when you travel to the Seattle area. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to contact the Manager on Duty. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

good location, helpful staff

Posted Mar 23, 2015
Pros: Good location and staff was friendly and gave us good information about sites.
Location: location was near the space needle and EMP museum
Was a pleasant experience. Good location close to space needle and metro.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Good Family oriented hotel

Posted Mar 11, 2015
Pros: Staff is very friendly and helpful
Cons: It is fine as it is.
Location: Convenient to the Monorail for downtown and within walking distance to the exhibition halls and children's museum.
We have stayed at this hotel on different occasions and find it to be quiet, comfortable and an excellent base for sightseeing or shopping. It is close to some very reasonable restaurants and their breakfast is a good start to the day with something for every family member.
Comment from Hotel Management
Mar 16, 2015 by Hotel Management, Hotel Management
Dear Jim, Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed our location. We take great pride in our awesome location in the downtown area and you enjoyed our breakfast. Thank you again for taking the time to let us know how we are doing. The feedback we receive from our valued guests, like you, enables us to continue to grow and improve. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kennewick

Posted Mar 4, 2015
Hotel is generally clean, has a minimal "free" breakfast, nothing extraordinary about the hotel, works for a short stay. Parking is VERY tight and the bathrooms are very small.
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Dear Edward, Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased to hear you enjoyed the cleanliness of our hotel. Thank you again for taking the time to let us know how we are doing. The feedback we receive from our valued guests, like you, enables us to target problem areas and improve. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Convenient spot. We can walk 15 minutes to Pike market
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Dear Anonymous, Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very excited to hear that you enjoyed your stay! We greatly appreciate you taking the time out of your day to let us know how we are doing. We hope you choose our location again when you visit the Seattle area in the future. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Uppsala Sverige

Basalt hotel men rent och OK.

Posted Feb 24, 2015
Pros: Frukost buffé med plastbestick.
Bodde här i drygt en vecka. Enkelt men rent och OK. Några rum vätter ut mot väg som var mycket trafikerad (Aurora St) med störande motorljud. Andra rum mot andra sidan var tysta och fina. Promenerade till centrala Seattle på 20 min.
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Dear Lars, Thank you for taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very excited to hear you enjoyed your week long stay with us! We greatly appreciate you taking the time out of your day to let us know how we are doing. The feedback we receive from our valued guests, like you, enables us to continue to grow and improve. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact the Manager on Duty. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Very clean, updated room. Staff very helpful with directions.
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Dear Traveler, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear you enjoyed your stay with us. Our housekeeping and front desk teams take great pride in their positions, thank you for taking the time to acknowledge their hard work. The feedback we receive from our valued guests, like you, enables us to continue to grow and improve. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact the Manager on Duty. Sincerely,