Ratings based on 592 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Very nice hotel close to everything.

Posted Oct 16, 2014
Pros: Breakfest
Location: Down town was not very far, Sky Center and the monarail to downtown were a couple of blocks away.
Really enjoyed our trip. Hotel staff was very helpful. Breakfest was really good. Rooms were were clean and the pool area was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Allentown,PA

Nice hotel, close to Space Needle.

Posted Oct 13, 2014
Pros: The staff, location.
Cons: The decor in the room is outdated, could be improved.
Location: Space Needle and Chihuly Glass House-very close walk. Pikes Market- a little furthur but walkeable.Pier 69 for Clipper cruises also a close walk.
This hotel is close to Space Needle and a slightly longer walk to the Pikes Market..however you can take the monorail from there.The hotel staff were friendly and gave us directions to the places we asked.The lady that checked us in was extremely nice! The room came with queen bed, sofabed, microwave and mini-fridge.Overall we were very satisfied with this hotel and would highly recommend it. Our room came with a view of the space needle. Also the hot buffet breakfast was pretty good; eggs,pancakes, biscuits, bagels fruits, yogurt etc) they even provide you with a bag to take some goodies for the day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
It was fine it served its purpose. It was just a quick stop. Staff helpful in guiding us where we wanted to go.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Very nice hotel in a great location

Posted Oct 5, 2014
Pros: The location. Super nice staff. Very comfortable beds. Very quiet hotel so we slept wonderfully. Pool is nice and warm. Breakfast good and included.
I came for one night with my 8-year-old son to spend some quality time with him and attend BrickCon, the Lego exhibition in Seattle. The hotel was great, there was nothing more I could have asked for, at a very reasonable price, and in a perfect location. A few blocks from the Space needle and all the places we wanted to visit on our short stay. Also just a couple blocks off of Interstate 5, so really convenient. We had the pool just to ourselves in the morning, which was a real treat. My son had a blast (me too!)
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Quick stay over to catch a baseball game.

Posted Sep 29, 2014
Pros: Close to stadium , pool , exercise room . bar/grill and breakfast included.
Cons: Later hours for pool and bar/grill.
Location: Not much to do in the area after 11 pm.
Shuttle supplied by hotel to stadium. Close enough that we walked back , approximately a 50 minute walk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

One night stay

Posted Sep 23, 2014
Pros: Quiet, perfectly close to the Seattle Center and really comfortable beds.
Cons: Some in-house room service options.
Needed a hotel close enough for walking to Seattle Center for event. Was a great way to be ahead of the traffic and easy walk to Space Needle. Very helpful staff, clean rooms and very comfy bed.
Comment from Hotel Management
Sep 28, 2014 by Hotel Manager, Hotel Management
Dear J, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that our location was convenient to the event you were attending. Our front desk and housekeeping teams work very hard to ensure that each guest is completely satisfied with their stay. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
Great hotel, close to the cruise port. The breakfast bar staff was a bit rude and aggressive at the closing hour.
Comment from Hotel Management
Sep 25, 2014 by Hotel Manager, Hotel Management
Dear verified traveler, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm so glad to hear that you love our location and the close proximity to the cruise ports as much as we do! We're very sorry to hear that you had a negative experience with our breakfast staff. We are holding a meeting this week and we will be sure to bring this matter to the attention of our staff members. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Qualicum Beach, BC

Room on the sixth floor was amazing.

Posted Sep 8, 2014
Pros: Convenient location, clean, quiet.
Cons: I would have liked a hot tub.
Location: Space needle, EMP, waterfront, Key Arena.
They didn't have our room available for us, but we were early and they took our bags for us. When we checked in again, the room I booked and paid for still wasn't ready, so the gave us a different room with a king sized bed. It worked out great for us. Nice room, at the end of a hallway with nobody on either side of us. Great view of the space needle. The free breakfast was great. Lots of variety and we took some fruit and yogurt with us for a snack. Location is great. Safeco field offers a shuttle service and this hotel is one they service. 6.00 per person, round trip. Overall, I will stay here again and will be requesting the same room I had this trip.
Comment from Hotel Management
Sep 19, 2014 by Hotel Manager, Hotel Management
Dear Chantal, Thank you very much for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that we were able to get you into a room that you loved! Our apologies for not being able to check you in as soon as you arrived. We absolutely love our view of the Space Needle as well and we are happy you had a room that allowed you to enjoy it from. Our front desk staff is always eager to tell our guests about the Safeco shuttle as it truly is an awesome service that they provide. The feedback we receive from our valued guests, like you, drives us even harder to provide excellent customer service. We hope to have you as our guest again in the future and if there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely, Hotel Manager
4 out of 5
Recommended
for Families
by A verified traveler from Saskatchewan

We'll be back

Posted Aug 17, 2014
Pros: Beds were so comfy and location was great
Great hotel with great location downtown. We are a young active family. For us this hotel was an easy walk to the space needle and we walked from Pike Market as well. We were in town to watch a couple of MLB games at Safeco field and the hotel has a very convenient shuttle to the games. Pool is a bit small but was never very busy and my kids did not mind at all. Breakfast was very good, crowded at times so go early. Amazing helpful staff at check in who recommended 13 coins for our first Seattle meal. It was the perfect way to start our Seattle holiday.
4 out of 5
Recommended
for Everyone
by A verified traveler from Langley BC

nice hotel with a great complimentary breakfast

Posted Aug 16, 2014
Cons: slow elevators
Great stay, 10 minute drive to Safeco, elevators were slow in the hotel and it was very busy. I would stay there again when I return to Seattle as it was pretty close to all the attractions