Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very helpful staff. Great location. Upscale vibe.

Posted Jul 11, 2014
Pros: Everything except the parking garage.
Cons: Parking garage is the world's smallest. I drive in Boston and found this challenging.
Location: It's in the thick of the city. Everything is nearby.
Needed just a place for an overnight stay. The staff treated us as if we were there for an extended stay. Welcoming, informative without being corporate cutout figures. The decor and rooms were modern without being pretentious or trying to hard. Great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small hotel close to downtown

Posted Jul 8, 2014
Pros: The beds and pillows were very comfortable!
Cons: The lighting in the bathroom is not bright enough for putting on make-up.
Perfect hotel if you want to walk downtown and to the Space Needle and a few other attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Albert AB CAN

Boutique hotel at north edge of downtown

Posted Jul 7, 2014
Pros: Great location, funky décor, friendly helpful staff.
Cons: A way to board the tram right there would've been neat, but walking instead is no problem whatsoever.
Location: Walking distance to Space Needle, EMP, Jazz Alley, Top Pot Donuts, Palace Ballroom, grocery
Boutique hotel at north edge of downtown. Funky colorful décor with nice upgrades (flat screen TV, dispensers at both sink and shower, backlit mirror). Staff very friendly and helpful and easy to spot in yellow golf shirts. Max's Café onsite has great breakfasts (they also do lunch). No view out window but out all day, who cares? Some minor construction at main entrance during our stay but just went out the back, absolutely no biggie. Groovy lobby with TV, small library and computer station. Free little cupcakes a nice touch. There's even bicycles available! Young and hip? Or just hip? Worth a look.
4 out of 5
Recommended
for Everyone
by A verified traveler from England, Uk

Nice hotel, nice area

Posted Jul 7, 2014
Pros: The hotel offered free coffee and mini cakes after in the afternoon/evening which were lovely and the bed was very comfy.
Cons: The room was on the small side, but we were out all day sightseeing so it didn't really find it an issues and the room was so nice anyway.
Location: We were about a ten min walk into the main shopping area and 10 min walk to the space needle so thought the location was great.
The hotel was very nice, the staff were lovely and very helpful. The rooms were clean and modern. It was very quiet in our room and the bed was comfy so we slept really well. The area outside was pleasant and we always felts safe, evening walking back at 10.30pm. There was a coffee shop very near to the hotel which sold amazing buns and cakes.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great location!

Posted Jul 7, 2014
Pros: Location
Cons: The staff was not very knowledgeable about some of the attractions. I think they should go to the sights so they can give first hand experience.
Location: Location was great. We walked to the Seattle Cener, Piles Place Market, Pioneer Square, Downtown Shopping , and restaurants.
Staff was very friendly. The location was great, we could walk to most attractions. We had breakfast at the hotel restaurant one morning and it was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Ab, Canada

Exceptional Staff

Posted Jul 2, 2014
The staff, especially Andrew were incredibly helpful, directing us to fantastic off the track restaurants, and keeping us informed of city events we could take part in. The location is central, and the complimentary bike rentals at the hotel was fantastic, you can bike easier then you can drive in the city, it make seeing everything the city had to offer easy! Over all the hotel was worth it, and a great experience for us as a Canadian couple in the USA for a weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, but very noisy!!

Posted Jun 30, 2014
Pros: I like that it has a very European feel. It's not your run of the mill generic place.
Cons: They need to do something with the room doors to keep them from slamming shut so loudly!!
Location: Lots to do nearby. Pike's Market and the Space Needle both in walking distance.
I really liked this hotel, the staff was incredibly helpful and the rooms are nice. However, it is VERY noisy. The stairwell and room doors slam shut very loudly and the street noise is quite loud as well. We were there the weekend of the Gay Pride parade so I don't know if that may have added to the noise. I heard doors slamming, people knocking on doors and hallway conversations at ALL hours of the night. Disappointingly, I could not get a good night's sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Nice hotel just not so comfy bed

Posted Jun 29, 2014
Everything about the hotel was nice. Stayed there 4 nights along 5th st with which a lot of road noise came from. You get used to it after awhile and didn't spend much time in the room anyway. The beds were way too uncomfortable, just really really firm. The staff were all very helpful and nice.... Especially a guy named Andrew. Went above and beyond.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jun 26, 2014
Pros: Location, friendly staff
Location: walking distance to pike place, the pier, space needle, EMP museum and pacific science center
clean, tidy and super convenient to all of downtown seattle. Transit is an easy walk away. Great choice for anybody like us who does not wish to rent a car!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location. Friendly staff.

Posted Jun 22, 2014
The wrong room was booked but we were moved to the correct size the next night. For the error we received a profuse apology and food credit at their cafe. Room was clean and well appointed. Staff was very friendly and helpful.