Ratings based on 2,212 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
easy to check in and was a nice hotel for my business trip
Comment from Hotel Management
Jul 29, 2015 by Kevin, Hotel Management
Hey there! Thanks for staying and for taking a moment to share your experience. We couldn't be happier to hear that you enjoyed your stay and found our arrival process to be easy and that our property worked well for your business trip. Again, thanks for staying and we look forward to welcoming you back soon. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler from Bonita Springs, FL

Edgy, Avant Guarde Hotel in Downtown Seattle

Posted Jul 26, 2015
Pros: Location, contemporary atmosphere, helpful staff.
Cons: The bathrooms were cramped, no space in mini-fridge for leftovers.
Location: Great downtown Seattle location with easy access to shopping, restaurants, coffee shops, sites, etc.
The hotel is wonderfully located in downtown Seattle--only blocks from Pikes Place Market and shopping. It contains a fantastic restaurant and is very near several other great restaurants. The hotel once served as quarters for lumber workers so most rooms are small. The bathroom in our king room was inconvenient because of its lack of counter space and cramped size. The shower/bath occupied a separate small room within our room. We had no view. We enjoyed the free craft beer served each evening, and the hotel staff was helpful and friendly. A workout center was directly across the street.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
Hey there! Thanks for staying and for taking the time to share your comments with us. Thrilled to hear you enjoyed your overall experience and thanks for sharing some of our history with others about why our rooms/bathrooms have such funky layouts. Also, happy to hear you got to sample our craft beer hour and were pleased with our amenities and service provided by our team. Again, thanks for staying and we hope to welcome you back soon. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler

Beer Happy Hour !!

Posted Jul 20, 2015
Pros: Beer happy hour.
Cons: Bathrooms were a little small/cramped
Location: Located close to tourist locations in downtown Seattle and other bars.
Great hotel with clean rooms and a free beer happy hour from 5:30-6:30.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
You got that right...BEER HAPPY HOUR! Thanks for staying and for taking a moment to share your comments. Thrilled to hear you got to experience our nightly craft beer hour. It's one of our guests favorite amenities. Also, thank you for your kind words about our overall cleanliness. Again, thanks for staying and we look forward to welcoming you back soon. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Townsend, WA.

Posted Jul 20, 2015
Pros: Hotel Staff is amazing, so thoughtful.
Excellent. We stayed there while a family membe was hopitalized in Seattle. Wonderful beds. Helpful and so very kind staff.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
Hello there! Thanks for staying with us and for taking a minute to let others know about your experience. I'm sorry to hear about your reason for your visit but hope all is well. I'm happy to hear our team was helpful and kind throughout your experience. Again, thanks for staying and hope to welcome you back soon. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great location

Posted Jul 18, 2015
Easy to get everywhere you want to go by walking. Great staff and customer service. You can take the light rail right to it from the airport.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
Hey there! Thanks for staying with us and for taking a moment to share your story with us and others. We really enjoyed having you with us and were so happy to read that you loved our location, our team and the service provided. We are definitely in the center of it all in Seattle. Again, thanks for staying and we cannot wait to welcome you back. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice Hotel we booked before flying home

Posted Jul 18, 2015
Pros: It was clean, pleasant and the room was comfortable
Cons: Nothing that I can think of
Location: Near to the main retail area and also the transport links to other parts of Seattle
Interesting hotel, different decor very friendly and close to the retail area in Seattle
Comment from EPC
Jul 28, 2015 by Kevin, EPC
Hello there and thanks for staying with us! Truly appreciate you taking a moment to share your comments with us regarding your last stay. We are happy to hear you found us a little interesting. Definitely not your cookie cutter experience but happy to hear you found the team to be very friendly. We believe that is what matters most. The Service!!! Again, thanks for staying and we hope to welcome you back soon. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
The hotel was nice, however, the room was quite warm, even with AC.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
Hello there! Thanks for staying with us and for taking a moment to share your comments. We are happy to hear you enjoyed your stay and found our hotel to be nice. Sorry to hear about the room temperature though. Please know that we are happy to have our Engineering team take a look the next time as your comfort is of the utmost importance to us. Again, thanks for staying and we hope to welcome you back soon. Cheers, Kevin Scott General Manager Hotel Max
4 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Funky Hotel

Posted Jul 14, 2015
Pros: It was different than the typical chain hotel.
Cons: Keep updating the facility; this hotel could easily become "tired".
Location: Lots. Good restaurants, walk to Pike Place market, we even walked to the Space Needle.
We enjoyed the counter-culture vibe of the hotel. The staff was very friendly and helpful; professional in all respects. Room was comfortable although the building is clearly old. Restaurant was very good. All in all a good experience for weary travelers.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
Hey there! Thanks for staying and for giving us a shout out. We really enjoyed having you and thrilled to hear you enjoyed our vibe, design, our team and the service they provided. We are definitely funky and happy to hear you got a kick out of the overall experience. Again, thanks for staying and we hope to welcome you back soon. Cheers, Kevin Scott General Manager Hotel Max
5 out of 5
Recommended
for Everyone
by A verified traveler from Jasper

Vacation in the city

Posted Jul 13, 2015
We stayed at the Max for 3 nights. The staff was the most friendly I've ever had the opportunity to deal with. Everyone was outgoing and genuinely seemed to enjoy what they were doing. More than once a stafsafe ever went above and beyond, it was so wonderful.
Comment from Hotel Management
Jul 28, 2015 by Kevin, Hotel Management
Hello there Jasper! Thanks for staying and for taking the time to share your comments with us. I was blown away by your kind words and the team was super pumped after I shared your comments. They work so hard to ensure that each and everyone of our guests is treated like a rock star. Thrilled to hear we hit your experience out of the park. Again, thanks for staying and we cannot wait to welcome you back. Cheers, Kevin Scott General Manager Hotel Max
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Splurged on Hotel Max for our 'babymoon' - super comfy room and friendly, helpful hotel staff!
Comment from Hotel Management
Jul 15, 2015 by Kevin, Hotel Management
Hello there and thanks for staying with us on your recent 'babymoon!' We are so pleased to hear that you had such a great time and found our rooms to be comfortable and our team to be friendly and helpful. I cannot say this enough, they are what make the Max special. Again, thanks for staying and congrats on the upcoming addition to the family. Cheers, Kevin Scott General Manager Hotel Max