2 bars/lounges
Check availability

Reviews of Hotel Sorrento

4 out of 5
Hotel Sorrento
900 Madison St, Seattle, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, people, and amenities
Stayed 1 night in Apr 2024
Response from Guest Reception Supervisor on Apr 15, 2024
Hi Maria,We so appreciate your kind words! Thank you for joining us!

8/10 Good

Scott

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice historic hotel. Convenient location for hospital visits
Stayed 1 night in Apr 2024
Response from Guest Services Department on Apr 11, 2024
Hi Scott,Thank you so much for taking the time to leave such kind words. We are happy to hear you enjoyed your stay with us.

8/10 Good

Christopher

Liked: Cleanliness
Disliked: Amenities
The Hotel Sorrento has a lot of potential. The localtion is cool, in that you can easily (for the most part) walk to Capitol Hill or Downtown. I walked to the Mariners game from the hotel and it was a breeze. Unfortuantely, during my stay the elevator was broken and I was on the 6th floor. The communication from the staff regarding this was limited at best. So after long days of walking around Seattle, gettig to the hotel to walk up 6 flights of stairs was a bit of a drag. There are no robes or much else in terms of little soft touches. What the hotel is in desperate need of is some staff training and some sort of managerial oversight to address issues as they come up. There is a restuarant attached to the hotel, but in-room dining didn't seem realistic, and the hours especially on the weekend did not fit my schedule, but that being said, there are plenty of places in Seattle for all meals of the day, so I didn't sweat it. It did have the feeling that I was simply renting a bed for a couple of days. I received an earful from one of the bartenders at Stella, for reasons I can't fully explain, but involved another guest, for which she took it out on me in front of other guests, after I had just walked in to order a beer to take back to the lounge as no one working seemed interested in waiting on the table. I didn't make a big deal about any of the problems, as the elevator was a freak thing. But the staff could all use additional training and a new bartender.
Stayed 7 nights in Mar 2024
Response from Guest Services Department on Apr 8, 2024
Hi Christopher,We appreciate you taking the time to provide feedback on your stay. Our sincere apologies for the issues with the elevator and service in our restaurant.

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness
Good
Stayed 2 nights in Apr 2024
Response from Dylan- Guest Experience Supervisor on Apr 10, 2024
Thank you for staying with us, Carmen! We are glad to hear that you enjoyed your stay with us.

4/10 Poor

Tina

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Wish our stay at Hotel Sorrento had been different, I've stayed at this property in the past and enjoyed it. Sadly, during this stay we were given a room that is in need of a renovation, the bathroom was without a window and was quite cramped. The room itself had very little lighting as is was located in the centre of the hotel and the room layout was a bit bizarre, quite large but outdated and laid out in a way that made the space feel awkward. The major issue we had was the 8:30 AM construction workers that arrived to utilze the construction shaft located directly outside our room window, they also proceeded (with what sounded like) sanding of floors directly above of room. The front desk was sympathetic and waived the $27 resort fee, they stated that it was a mistake and the construction was not scheduled. Thankfully, the noise only carried on for under an hour before someone at the hotel clued into the error. Not sure if we were provided a sub standard room given that we booked through Expedia vs. directly through the property. I'll spare some additional details as Hotel Sorrento typically is quite enjoyable and we may have just had an unusual experience, The beds were lovely, linens were crips, and we thouroughly enjoyed the lobby bar Stella, the fireside room is an absolute pleasure to enjoy and the front desk staff were friendly and accommodating otherwise.
Stayed 1 night in Mar 2024
Response from Guest Services Department on Apr 8, 2024
Hi Tina,Thank you for taking the time to provide feedback on your stay and apologies for the delay in response. We do apologize for the intrusion of the construction workers. We very much appreciate the notes on the room quality. As a century old property, we are constantly seeking new ways to improve, and apply some TLC to our various spaces. We are glad to hear you were still able to enjoy other aspects of our grand hotel as you have in the past. Thank you again for your feedback!

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. This was our second stay here and we plan on making it an annual getaway
Stayed 3 nights in Mar 2024
Response from Guest Reception Supervisor on Apr 1, 2024
Hi Roger,We are delighted to hear you enjoyed your stay with us, and are looking forward to your return!

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Reception Supervisor on Apr 1, 2024
Hi Patti,Thanks so much for your positive review!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic style of the Stella bar. Bedding& linens were soft and comfortable. Rain shower made for a relaxing start to the day.
Stayed 1 night in Mar 2024
Response from Guest Reception Supervisor on Apr 1, 2024
Hi Scott,Thank you for joining us at the Sorrento! We are so happy to hear you enjoyed your stay!

10/10 Excellent

Mark, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, 115 year old property that is in a great location.
Stayed 1 night in Mar 2024
Response from Dylan- Guest Experience Supervisor on Mar 26, 2024
Mark, thank you so much for taking the time to leave a review on your recent stay with us! We are so glad you enjoyed our 115-year-old property.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff. We spent the night here after a concert and will be coming back for sure. If you are into historic places and great customer service this is the place for you.
Stayed 1 night in Mar 2024
Response from Guest Reception Supervisor on Apr 1, 2024
Hi Jason,We so appreciate your kind words, and are delighted to hear you enjoyed all the Sorrento had to offer!

10/10 Excellent

KIMBERLY

Traveled with partner
Beautiful historic hotel. Excellent staff and onsite bar and restaurant.
Stayed 1 night in Mar 2024
Response from Guest Reception Supervisor on Mar 24, 2024
Hi Kimberly!We so appreciate your kind words! Thank you for your kind words!

10/10 Excellent

Robin

Stayed 2 nights in Mar 2024
Response from The staff on Mar 20, 2024
Thanks!

6/10 Okay

Elliot, DANA POINT

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
History, bar, service great. Rooms are more shabby than elegant. Furnishings bulky and worn. AC unit on whhels in bedroom. Gym old and sad. Hotel is overdue for reno.
Stayed 3 nights in Mar 2024
Response from Guest Reception Supervisor on Mar 17, 2024
Hi Elliot,We appreciate your feedback! Your notes have been passed along to our ownership group, as they are in the process of considering a renovation project.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and very friendly.. We thoroughly enjoyed our visit..
Stayed 1 night in Mar 2024
Response from Guest Reception Supervisor on Mar 17, 2024
Hi David, We so appreciate your kind words, and are delighted to hear you enjoyed your stay with us!

8/10 Good

Helen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff absolutely wonderful. Helpful and efficient and friendly. Older building, beautifully appointed but street noise loud. Very clean, but pedestal sink with 4 girls..no counter space.
Stayed 5 nights in Feb 2024
Response from Guest Reception Supervisor on Mar 10, 2024
Hi Helen,We so appreciate your kind words and feedback! Thank you for joining us at the Sorrento!

10/10 Excellent

Marlene

Stayed 2 nights in Feb 2024
Response from Guest Reception Supervisor on Mar 24, 2024
Hi Marlene,We appreciate your positive review!

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Guest Reception Supervisor on Mar 3, 2024
Hi Tony,Thank you for taking the time to provide feedback about your stay!

6/10 Okay

Michelle Ursula

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly team. So so rooms..
Stayed 2 nights in Feb 2024
Response from Guest Reception Supervisor on Mar 3, 2024
Hi Michelle,Thank you for taking the time to provide feedback about your stay!

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is classic old-school elegance - a little mismatched furniture doesn’t detract too much from the grace and charm of this century-old historic hotel. Staff were extremely accommodating! A highlight was Aperitivo Hour in the Fireside Lounge. A perfect place to stay while attending the Noir City film festival at the Egyptian Cinema.
Stayed 7 nights in Feb 2024
Response from Guest Reception Supervisor on Feb 25, 2024
Hi Tania,Thank you so much for taking the time to reflect on your stay! We are happy to hear you enjoyed all the Sorrento had to offer!

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip to Seattle came about because of a medical procedure at a nearby hospital. To my surprise Kieran at the front desk kindly upgraded me to a beautiful suite to have a restful night before the early morning procedure. He and the rest of the staff were so friendly, I’m looking forward to a trip back to enjoy the city and this charming hotel.
Response from Guest Reception Supervisor on Feb 25, 2024
Hi Roberta,We are delighted to hear your stay proved to be a great escape! Your kind words mean the world to our staff. Thank you for taking the time to leave such a warm review. It is much appreciated!

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a family emergency and needed to stay near the hospital. Excellent location, beautiful building and welcoming staff.
Stayed 1 night in Feb 2024
Response from Guest Reception Supervisor on Feb 12, 2024
Hi Patricia,Thank you for taking the time to leave such kind words! We are so grateful our hotel could provide a comforting resource during your time of need.

10/10 Excellent

Patrick, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice heritage property close to cap hill nightlife. Would be a good spot if you’re visiting from out of town for medical procedures as it’s close to many hospitals too.
Stayed 1 night in Feb 2024
Response from Dylan- Guest Experience Supervisor on Feb 8, 2024
Patrick, thank you so much for reviewing your recent stay with us. We are pleased to hear that you found our location convenient and hope to welcome you back soon!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about Hotel Sorrento. We recently stayed there two nights so that I could undergo treatments at Virginia Mason. On our first night there, I dropped a Diamond earring down the sink and we immediately notified the front desk. Although there was no maintenance staff on duty at the time, the front desk made sure a technician came to our room first thing the next morning to retrieve my lost jewel. The valet parking was convenient, friendly & efficient. Unfortunately, I still have many, many more appointments at VM, but knowing that such a lovely establishment is just steps away makes having to be away from home a little easier.
Stayed 2 nights in Jan 2024
Response from Hotel Sorrento Front Office on Feb 4, 2024
Hi Elizabeth,Thank you so much for your kind words! This feedback means the world to our team. We are so happy we could be there in your time of need.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general, we really liked this place. It's an excellent location- close to both downtown sights and the bar/restaurant neighborhood. The building has a lot of early 1900's charm. The bar is classic, and a great place to gather with friends at the end of your day. I found the staff helpful and friendly. A nice touch was coffee, fruit and muffins in the lobby each morning. I have just three minor complaints that dropped me from a 5 down to a 4 star: 1) The resort fee of $25 per night. This always bothers me-- like a hidden tax or a mandatory tip. I would always prefer the hotel be open and simply charge one full fee, instead of this add-on line. Plus, this wasn't a 'resort', so I don't know what we were paying for. I never saw a pool or other resort-type amenities. 2) there was no breakfast served until 10a. It wasn't an issue for our larger group-- we just walked to a cool café nearby. But, the hotel lost on a sizable breakfast bill for our group of 14 . 3) We had no success cooling our room down at night. The HVAC system seems quite old, and even opening the window at night didn't help. It's hard to get a good nights sleep when you can't control your room temp. The staff was so nice, I even feel a bit bad about these critiques. But, management needs to know there are solvable issues. Especially the hidden fee is annoying.
Stayed 2 nights in Jan 2024
Response from Guest Reception Team on Jan 31, 2024
Hi Richard, Thank you so much for taking the time to reflect on your stay with us! We really value this feedback and will certainly be passing it along to our ownership for review. Your kind words about our staff are also greatly appreciated. Thank you again!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service
Hotel Sorrento is a grand dame of a hotel. The lobby, bars, restaurant, and lounge are absolutely beautiful! I wish they could upgrade the rooms and hallways, as they reminded me of apartments I'd rent in my youth. The room was exceptionally clean and comfortable, but old water damage is apparent. The staff is welcoming, and the food is super yummy! It's located amongst several hospitals (Pill Hill) so expect a lot of sirens. I'd definitely stay again.
Stayed 2 nights in Jan 2024
Response from Dylan- Guest Experience Supervisor on Jan 27, 2024
Allison,Thank you for taking the time to leave such a thoughtful review. We are thrilled that you enjoyed your stay with us! We are planning on sprucing up our rooms over the course of the year and hope to welcome you back in the future.

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The staff on Mar 20, 2024
Thanks for your review.

8/10 Good

Kathleen

Stayed 2 nights in Jan 2024
Response from Dylan- Guest Experience Supervisor on Jan 24, 2024
Kathleen,Thank you for staying with us! We appreciate your feedback

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Classic Hotel in Seattle.
The Hotel Sorrento is a classic landmark hotel. It enjoyed a heyday in the 1980s and 1990s. Today it is a somewhat dated but still warm and inviting. The room was a bit spartan by modern standards, but very clean and the beds were comfortable. The bathroom was small, with little counter space, but nicely appointed with big fluffy towels and luxury personal care amenities. All of the staff was friendly and helpful in a youthful semi-professional way. The only disappointment was that the cozy warmth of the hotel was distracted by the restaurant, Stella, which was, we suppose, trying to emulate an Italian courtyard, but was mostly cold and noisy. The food was good, however. The overnight valet parking charge of $60 seemed a bit steep, but the garage is off the street and secure. Overall, we liked the Sorrento and would return.
Stayed 2 nights in Jan 2024
Response from Kieran Barber - Guest Reception Supervisor on Jan 18, 2024
Hi Daniel,Thank you for taking the time to share your experience! We appreciate this feedback and are happy to hear you enjoyed your overall stay.

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kieran Barber - Guest Reception Supervisor on Jan 17, 2024
Hi Leona, We appreciate your positive review, and are delighted to hear you enjoyed your stay with us at the Sorrento!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was helpful to us needing to take my husband to Swedish.
Stayed 1 night in Jan 2024
Response from Kieran Barber - Guest Reception Supervisor on Jan 14, 2024
Hi Barbara,We are so happy to hear the Hotel could serve as a convenient location for you and your husband. We try to be the easiest part of that process. Thank you for joining us at the Sorrento!

10/10 Excellent

Ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kieran Barber - Guest Reception Supervisor on Jan 14, 2024
Hi Ismael,We so appreciate the positive review, and are delighted to hear you enjoyed your stay at the Sorrento!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel needs a major update
I love a hotel with historic charm, but this one has outlived its charm without a major update. I reserved a "suite" and while it was large, every piece of furniture and the carpet looked worse for wear. I didn't feel comfortable taking my shoes off the carpet was so bad. The room had officially the worst view of any hotel I have ever stayed at. The "view" was of a brick wall, alley, and a direct sightline into the bathroom of a shady looking apartment. We kept the curtains closed during the entirety of our stay. The staff was all friendly and the lobby/bar are charming, but sadly that wasn't enough to make up for the incredibly shabby and drab room. Overnight parking is also $60.00 per night, for an area of Seattle that doesn't support that pricing. Hotels downtown have parking for $30.00. The hotel charges a $25.00 "resort fee," which was laughable. This is no resort. Sadly, I would not recommend Hotel Sorrento.
Stayed 1 night in Jan 2024
Response from Hotel Sorrento Front Office on Jan 11, 2024
Greetings from Hotel Sorrento,Your feedback is greatly appreciated. We are planning a major restoration to our historic property in the coming year, and will look to address several of the issues included in your review. Thank you for taking the time to provide your thoughts.

10/10 Excellent

Ellyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kieran Barber - Guest Reception Supervisor on Jan 11, 2024
Hi Ellyn,We appreciate the positive review! Thank you for joining us at Hotel Sorrento!

8/10 Good

KENDALL, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant property well cared-for. Very comfortable bed. Room a bit cool, water not quite hot enough.
Response from Kieran Barber - Guest Reception Supervisor on Jan 11, 2024
Hi Kendall,We are happy to hear you enjoyed your overall stay, and greatly appreciate your feedback! Thank you for joining us at the Hotel Sorrento!

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall I like the hotel. The history and it’s not so packed since there’s only 7 floors. I get the keeping the aesthetics as original as possible but the HVAC in the room hardly worked it probably needs to be updated to a thermostat Also I love the elevator because it’s the original I believe but we got stuck in it. After we got out, we just decided to walk up 6 flight of stairs to get to our room after walking from Lumen field to the hotel. Neighborhood was noisy with cars, emergency vehicles and transients yelling And all of the staff members were super nice but just 1 bartender Minh I believe was her name was cold and condescending to us But the rest of the staff were very pleasant and accommodating
Stayed 3 nights in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 11, 2024
Hi Marie,Thank you for taking the time to provide this valuable feedback. We greatly appreciate your comments, and are happy to hear you were able to enjoy several aspects of our historic property. I have passed this along to our F&B director as well regarding your dining experience.

10/10 Excellent

Cynthia

Stayed 2 nights in Jan 2024
Response from Dylan- Guest Experience Supervisor on Jan 27, 2024
Cynthia,Thank you for taking the time to rate your stay with us. We hope to welcome you back soon!

8/10 Good

Sylvia

Traveled with family
Liked: Staff & service
We loved the historical feel and look of the hotel. Parking was valet only, the elevator only holds three people at a time and the rooms can use some updating, but overall it was a pleasant stay.
Stayed 2 nights in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 11, 2024
Hi Sylvia,We are happy to hear you enjoyed your stay with us! Thank you for joining us at Hotel Sorrento!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very friendly!
Stayed 1 night in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 7, 2024
Hi Deborah,We so appreciate the kind words and are delighted to hear you enjoyed your stay with us at the Sorrento.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in downtown.
Stayed 1 night in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 7, 2024
Thank you again Deborah!!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Reception Team on Jan 7, 2024
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Guest Reception Team on Jan 7, 2024
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

8/10 Good

ROSA

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Dylan- Guest Experience Supervisor on Jan 24, 2024
Rosa,Thank you for taking the time to rate your stay with us. We hope to welcome you back the next time you are in Seattle!

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located to many parts of Seattle but mainly having a beautiful hotel near the hospital was key!
Stayed 3 nights in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 7, 2024
Hi Cynthia,We are happy to hear our hotel was able to serve as a valuable resource during your visit to the hospital. Your kind words are much appreciated, and we thank you for joining us.

10/10 Excellent

Dennis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Cool
Really excellent. Building is like walking back in time. Staff was super excellent and totally looked after me. Brittany was awesome and Dave was rocking the bar like a champ! Loved the walking and nearby amenities. 20-30 minutes to Lumen, Pike Place, Aquarium, and Space Needle. A lot of hill walking.
Stayed 2 nights in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 7, 2024
Hi Dennis,We so appreciate your kind words and amazing feedback. Thank you for joining us this past month. We are happy you enjoyed all the Sorrento has to offer.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Reception Team on Jan 7, 2024
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Reception Team on Jan 7, 2024
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 Excellent

Nia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Reception Team on Jan 7, 2024
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!!! The hotel is very beautiful and well kept. We hope to stay there again.
Stayed 1 night in Dec 2023
Response from Kieran Barber - Guest Reception Supervisor on Jan 7, 2024
Hi Robert,We so appreciate the kind words, and we are delighted to hear you enjoyed your stay with us last month.

10/10 Excellent

Kerri

Stayed 3 nights in Dec 2023
Response from Guest Reception Team on Jan 7, 2024
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll return
Lovely vintage hotel with great food and unbeatable bar. Highly recommended
Stayed 3 nights in Nov 2023
Response from Guest Services Team on Dec 8, 2023
Hi Charles,We are delighted to hear you enjoyed your stay with us at the Sorrento, and so appreciate the kind words!