Ratings based on 1,124 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Convenient location!

Posted Jul 24, 2015
Pros: The friendliness of the staff who were always ready to help with whatever we needed.
Cons: They should install double pane windows to reduce the street noise.
Location: Walking distance to the Space Needle, Chihuly's Garden Museum, EMP Museum, Seattle Space Center, and restaurants. Free shuttle anywhere in 1 mile.
Staff very helpful and convenient to have a free shuttle that will drop you off and pick you up within 1 mile. Free breakfast and free use of computers and internet was also a plus! Had a great time in Seattle.
3 out of 5
by A verified traveler

Good location but too expensive

Posted Jul 23, 2015
Pros: Good location, free wifi, room was a good size and had a nice layout, free shuttle within a one mile radius but wait for it might take an hour depending on traffic Cons: Our view was of the gas station next door, parking was $22/day plus state and parking fees, breakfast was like going to McDonald's, guest printer might not work
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Jul 21, 2015
Room was clean, area was convenient to downtown, staff was extremely courteous and helpful, and the complimentary breakfast was excellent.
1 out of 5
by A verified traveler from ca

This is the worst hotel I have stayed at.

Posted Jul 20, 2015
This is the worst hotel I have stayed at. I booked a double bed room which was supposed to be confirmed and guaranteed room. I went to check in late at midnight the receptionist told me they don't have my room and instead they can offer me a king bed and a sofa which didn't work for us because we are 2 adults and 3 children. The manager came and didn't want to do anything for us. He basically said take it or leave. When I decided to leave he said it is prepaid and he can't refund it. Anyway I gave the king bed to my kids and slept me and my wife on the sofa for 468$ per night then we left in the early morning and will never go there again.
3 out of 5
by A verified traveler

Posted Jul 12, 2015
We did not get a room with a view of the space needle.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Beautiful hotel, great staff, but outdoor noise.

Posted Jul 9, 2015
Pros: Staff, breakfast, room layout, shuttle.
Cons: Pullout beds should be made-up & ready to use. Pullout beds should be comfortable. Outside rooms need sound-board so they are quieter.
Location: Close to space needle & downtown.
Wonderful staff. Great room layout with sitting area, but pull-out bed was not made up for our kids, so we had to do it. There was only 1 sheet & a thin blanket for the pull-out, but the hotel staff brought up another blanket & comforter when I called. Also, that bed was uncomfortable for our kids. We could hear street noise in our room late at night (loud car stereo, etc.). The pool, fitness room, & breakfast were excellent.
3 out of 5
Recommended
for Couples
by A verified traveler

Great staff

Posted Jul 5, 2015
Pros: Location
Cons: Noise level was ok for time we were there but I can see where it could be a problem. Doubt you could do much about that.
Location: We were able to walk back from Pike Street Market, after your shuttle service. Good exercise for us. Staff was helpful with transportation.
Good location for us to enjoy a few hours in Seattle. Staff was most helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location, amazing staff

Posted Jun 29, 2015
This hotel was perfect. Good location, friendly staff, and the food was really good as well. The free breakfast was the best hotel breakfast I have ever seen. Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Great Location, Friendly and fast staff.

Posted Jun 17, 2015
Pros: Free shuttle to Pike Place & ~1mile radius, parking is relatively inexpensive per night. Clean and friendly helpful staff.
Cons: Less expensive, Free parking. A list of Must See's for different types of people?
Location: Space Needle, Pike Place Market, First Starbucks, Kerry Park (View is worth the stop on your way out) Lots of food stuff
Check in was a tad slow, although they were very helpful and came outside to direct me to the parkade. Had continental breakfast included and a free shuttle taking us to pike place quite quickly with a short 5-15minute wait for pickup and delivery. Clean room, although I would want garbage bags in the trash bins instead of clean plastic for everyone and their neighbor to see what's in my garbage. But that was a personal preference. Staff brought up Items that we forgot. The gentleman working at the front desk with buzzed sides and slicked back hair was a real gem!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Perfect location

Posted Jun 15, 2015
Pros: Great reception.
Cons: Pullout bed.
Location: Space needle. Restaurants.
Great location. Staff was pleasant and highly accommodating. Rooms were nice and spacious. Parking garage is $22 a night, but I would believe this is typical in the area. Pullout bed was terrible, real bed was great.