Ratings based on 1,063 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Thank You!

Posted Apr 21, 2015
Wonderful staff, amazing room, perfect location close to the city. Thank you, my wife and I had a great stay.
Comment from Hotel Management
Apr 23, 2015 by Thomas, Hotel Management
Dear Kevin & Sandy, Thank you so much for your kind words. It was truly great the both of you here with us. Regards, Thomas Hughes General Manager
1 out of 5
by A verified travelerfrom c

Bad customer servic

Posted Apr 14, 2015
Had ask to try extend the room night before. Front desk told it was fine to wait the next day. So next morning tried to extend they were said they were sold with out giving notice and had no place to stay. It was bad because it was their fault and they didn't try accommodate me instead just a sorry and u have to leave. What kind bs is that?
Comment from Hotel Management
Apr 16, 2015 by Thomas, Hotel Management
Dear C, I apologize for the experience you had while staying at our hotel, and while we were sold out, I trust the staff was able to assist you in finding alternate arrangements. I am sorry we were not able to accommodate you. Regards, Thomas Hughes General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Castle Rock WA

Posted Apr 14, 2015
Pros: I liked that it was pet friendly. You had everything you needed in the room.
Cons: It would be helpful to have more seating at breakfast.
The staff was so helpful and friendly. The surroundings were exceptionally quiet all day and night.
Comment from Hotel Management
Apr 16, 2015 by Thomas, Hotel Management
Dear Cathy, Thank you for the great review. It was our pleasure to have you here as our guest. I will be sure to share your comments with the team. Regards, Thomas Hughes General Manager
4 out of 5
by A verified traveler

Posted Mar 29, 2015
Had a good stay. Liked the continental breakfast. Staff was very helpful.
Comment from Hotel Management
Mar 31, 2015 by Thomas Hughes, Hotel Management
Dear Guest, I am pleased to hear the staff was so accommodating. Excellent service is always our top priority. Thank you! Regards, Thomas Hughes General Manager
3 out of 5
by A verified traveler

Meh hotel

Posted Mar 28, 2015
It was alright. Broken tiles in the bathroom. The mattress had a dip in the middle. There were no real restaurants within walking distance.
Comment from Hotel Management
Mar 30, 2015 by Thomas, Hotel Management
Dear Guest, I apologize for the state of your room. It is unacceptable for a room to be in anything less than excellent condition for our guests. I have brought the issues you mentioned to the attention of both maintenance and housekeeping so that they may make the necessary connection. Once again I am sorry and hope that you will give us another opportunity to serve you should you return to the area. Regards, Thomas Hughes General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Very comfortable

Posted Mar 22, 2015
Cons: Something warm for breakfast
Location: Close to mall
Very comfortable and clean and friendly staff, would recommend to anyone
Comment from Hotel Management
Mar 24, 2015 by Thomas Hughes, Hotel Management
Dear Ken, Thank you for the review. Clean and friendly is a must for any hotel. Thanks again and we look forward to your next visit. Regards, Thomas Hughes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A perfect place to stay!

Posted Mar 7, 2015
Close to where I was working. Loved the kitchen, the cleanliness, the friendly staff, and the comfort!
Comment from Hotel Management
Mar 9, 2015 by Thomas, Hotel Management
Dear Diane, Thank you for the great review and for staying with us on your recent business trip. Clean and friendly is the beginning of any great experience in a hotel. I will be sure to share with the team how much you enjoyed everything. Thanks again! Regards, Thomas Hughes General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bellingham, WA

Perfect fit.

Posted Mar 1, 2015
Cute, cozy, clean. Nice, basic breakfast. Super friendly staff. Will definitely stay again if we are in the area.
Comment from Hotel Management
Mar 12, 2015 by Thomas Hughes, Hotel Management
Dear Hilary, Thank you for the review. We are pleased we were able to provide everything you needed during your stay and we look forward to seeing you the next time you are in the area. Regards, Thomas Hughes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Warm

Posted Feb 24, 2015
I really enjoyed the hotel. Loved the decor and warm overall feel of the hotel. Staff was very helpful and friendly.
Comment from Hotel Management
Mar 9, 2015 by Thomas, Hotel Management
Dear Guest, Thank you for the positive review. I will be sure to share with the team. Clean and friendly is the base of any successful hotel. Regards, Thomas Hughes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this hotel!

Posted Feb 23, 2015
I stayed here with my husband and two small children. Having a kitchen with a stovetop and all the dishes was so great! We also got a few different DVDs from the front desk. It was a great stay. The only issue we had was spotty internet service, so we just used our phones as hot spots.
Comment from Hotel Management
Mar 9, 2015 by Thomas, Hotel Management
Dear Stout Family, Thank you for the excellent review. We were pleased to have the opportunity to serve you and your family during your stay. Thank you again and we hope to see you again soon! Regards, Thomas Hughes General Manager