Ratings based on 1,776 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from las vegas

Posted Aug 25, 2014
Pros: Location
Cons: Outside paint
Location: You can walking in from the Airport, next door is 24hr restaurant, 13 COINS. Nearby Tram takes you to all Seattle's Downtown attractions.
know this hotel since 1988. It was Ramada Inn at that time. Interior looks definitelly better.
Comment from Hotel Management
Aug 28, 2014 by Brandie, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay here and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from palm springs, ca

Everything was ok except one checkin clerk.

Posted Aug 22, 2014
Pros: very close to airport
Location: airpot and ihop and dennys are close by.
When I checked in the clerk was not friendly and she didn't tell me I needed a ticket to place on my windshield so I wouldn't get fined for parking in their parking lot. She also didn't tell me what floor we were on or where the elevators were. I complained about the parking fine and another clerk was nice enough to wave the daily parking fee of fifteen/day.
Comment from Hotel Management
Aug 29, 2014 by Brandie, Hotel Management
Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Posted Aug 18, 2014
Good hotel not easy to reach if you do not know. Is so close to the airport to suggest to go there by foot when the weather is fine, but there are no directions. Bad the Shuttle service, only every 30 minutes. The staying is good, including the restaurant, silent good rooms and friendly staff.
Comment from Hotel Management
Aug 20, 2014 by JeraFrontOfficeSup, Hotel Management
Thank you for commenting on your recent stay. We are delighted to read that you enjoyed your time at the hotel regarding restaurant, rooms and friendly staff. We apologized concerning shuttle did not met your expectation and assure you we will look into this matter. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Heated bathroom floors!

Posted Aug 16, 2014
We stayed here overnight before taking a flight out of Seatac. The room was very comfortable and well appointed . The restaurant was good and the service pleasant. We would certainly stay here again.
Comment from Hotel Management
Aug 29, 2014 by Brandie, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the service in our RBG Bar & Grill. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
It's a good hotel ! Close to Airport, 7-11. Also very clean and quiet.
Comment from Hotel Management
Aug 20, 2014 by JeraFrontOfficeSup, Hotel Management
Thank you for taking the time to comment on your recent stay with us. We are very much happy to read that you found our hotel clean and quiet. We thank you for your business and we look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Good Value

Posted Aug 14, 2014
Pros: Value.
Cons: The bathroom could have been cleaner.
Location: Loved the city and the baseball game!
Hotel was great, we went down to watch a Mariners Game and took the Light Link Rail into the city which worked out perfect! The hotel room could have been a little bit cleaner, there were some hairs in the bathtub. But otherwise the room was great and the bed was very comfortable!
Comment from Hotel Management
Aug 19, 2014 by JeraFrontOfficeSup, Hotel Management
Thank you for taking the time to write about your recent stay. We are delighted to hear that you found our location met your needs. We are sorry to hear that the bathtub was below satisfaction and we assure you this situation is not normal in our standards. We appreciate your great comments on our great rooms and comfortable beds. We look forward to welcome you back soon.
3 out of 5
by A verified traveler

You get what you pay for.

Posted Aug 13, 2014
This hotel and stay here was average. Not bad not great either.
Comment from Hotel Management
Aug 15, 2014 by FrontOfficeManager, Hotel Management
Thank you for reaching out and writing your review. As we pride ourselves on great guest experiences we are sorry to hear that your stay was “average”. We hope to have a chance to welcome you back to a better experience in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anacortes, WA

Great hotel close to Seatac

Posted Aug 8, 2014
Pros: Convenient to Seatac, 24 hour shuttle service, friendly staff
Location: Located just across from Seatac. Restaurant and bar/lounge in the lobby.
We stayed at this hotel to be close to Seatac for an early morning flight. I had booked and paid in advance for two rooms for five people. We were greeted at the desk by a very friendly staff. When they realized we were booked in to two rooms with king size beds, they immediately changed the rooms so we had two queens in one room ... they also made sure we had adjoining rooms. The rooms were clean and well furnished. We had no noise issues. There is a restaurant and bar/lounge in the lobby. The airport shuttle runs 24 hours a day on the hour and half hour, although I saw some people walk to the airport since it is just a short distance away.
Comment from Hotel Management
Aug 14, 2014 by JeraFrontOfficeSup, Hotel Management
Thank you for taking the time to write about your recent stay. We are delighted to read that you found our convenient location. We certainly appreciate your great comments to our staff and amenities knowing their hard work has paid off. We thank you for your business and we look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Terrific location, easy walk to SeaTac

Posted Jul 31, 2014
Pros: Location, location, location plus friendly staff and clean comfortable room/
I had some trepidation about this property because of earlier reviews. Having waiting too long to book a room for an early morning flight out of SeaTac during the popular mid-summer season, I wasn't able to find a room in one of the properties we usually use. We were pleasantly surprised by what we found: very friendly and helpful desk clerk, a quiet, clean and comfortable room with crisp linens and a clean bathroom with good shower - but most of all, the convenience of not having to time our schedule to that of the hotel shuttle and the inconvenience of climbing over other passengers in a crowded van: instead, we had a short walk across the street to the airport entrance, then an easy walk within the terminal to our check-in counter. If the cost had not been so great (over $300 with tax), I would give this property a rating of 5. In fairness, other hotels we usually use (Marriott, Doubletree, even Hampton Suites, all charge exorbitant rates during peak tourist season.)
Comment from Hotel Management
Aug 4, 2014 by JeraFrontOfficeSup, Hotel Management
Thank you for providing feedback on your recent stay. We are extremely happy that you found our staff friendly and helpful. It is great to hear all your positive comments in regards to our rooms and location. We greatly appreciate your time and effort and we hope to see you again when your travel brings back to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southampton U.K.

Great stay

Posted Jul 30, 2014
Hotel is right opposite the airport with free shuttle bus and only a 5 minute walk to the light rail link into Seattle, which takes about 25 minutes. Food is good and I recommend the Mack & Jacks beer at the bar. At the time of visit only one elevator was working as the other was being upgraded but no problem as it is very speedy.
Comment from Hotel Management
Aug 4, 2014 by JeraFrontOfficeSup, Hotel Management
Thank you for taking the time to write on your recent stay. We are glad to hear that our location met your satisfaction and found our food good. We appreciate all your positive feedback and we look forward to your next stay.