Ratings based on 611 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Ian from Juneau, AK
Quick stay back en route to AlaskaPosted Apr 13, 2014
Pros: REALLY friendly staff! Also clean room.
Cons: Nothing I can think of.
Location: We went right to bed once we arrived. We were not interested in the sights around the hotel.
My wife and flew in from Maui for the night en route to Juneau, AK. A friendly man picked us up at the airport. Once we arrived around 10:00pm, the front desk person helped us in a very friendly manner. Once my wife and I were up at our room, we both realized our toothpaste and toothbrush were packed away in our suitcase (waiting at Seattle airport for tomorrow's trip). We called the front requesting a toothbrush and toothpaste. They said don't worry about coming down to get it, we'll bring it up to you. They were literally at our door in 1-2 minutes. I was really impressed. Most impressive though is when we were waiting for our shuttle the next morning to take us to the airport at 6:00am. We had to leave at 6:00am b/c the 6:30am was too late. Breakfast started at 6:00am, so were figured we would have to miss it. While waiting in the lobby at 5:50am, a man opened the door, came to us and asked if we were waiting for the shuttle. We said yes, and he directed us behind the doors to get an early breakfast before we had to go. He was very thoughtful and kind to us! We had a good breakfast and were on our way.
by A verified traveler
Good value. OK locationPosted Apr 11, 2014
Despite there being very few guests in the hotel, we were place directly opposite loud structural building work which was being carried out in one of the rooms. When we contacted the office they said it would be finished within an hour. This was true, but it started again the next day.
for Everyoneby drew from nebraska
Quick stayPosted Apr 10, 2014
The shuttle is very convenient and informative as to getting around. Staff are very friendly. The only negative thing was the construction on the room next door and the pounding. I understand there's really nothing that could be done about it though and it wouldn't keep me from staying there again.
for Everyoneby A verified traveler
Great room! Wish we could stay to enjoy the pool!Posted Apr 7, 2014
Pros: Bed and pillows as well as the large bathrooms! Nice breakfast selection!
Cons: The entrance to the front door should be on both ends of the enclosed glass instead of only the far end.
Location: It is really close to the mall and short distance to lots of restaraunts as well as the SEATAC airport.
The bed was very comfortable and the pillows were nice and soft! We had a very good meal for the included breakfast! I only wish we would have been able to spend more time there to enjoy the pool and fitness center. Overall it was a very good experience!
by A verified traveler
Ok for the price you payPosted Apr 7, 2014
Pros: Cleanliness of the room and rooms were very spacious
Cons: Front desk staff need to be training. don't serve cold tea
Location: very close to family fun centre, A mall close by(not walking distance) fast food joints were just across from the hotel. I-fly indoor skydiving nearby
We swipe cards given at first didn't work and we had to go back to get it right. It is a minor thing but its irritating when all you want is to retire to bed after a long drive. The river side rooms were very noisy as I woke up couple of times due the thundering noise of the trains went at mid night. The complementary tea at the lobby was not filled and all it had was cold tea. Upon inquiry we were told that since no body uses it they didn't fill it. I didn't find that excuse justifiable. But the rooms were very clean and the other staff were nice. Overall its ok for the price you pay but nothing extraordinary,
for Everyoneby Amy from Boise
Ramada TukwilaPosted Apr 4, 2014
Pros: small kitchen (microwave and ref), shuttle service
Cons: Wi-Fi ( there's supposed to be a free Wi-Fi) but all of our gadgets can't find their network.
Location: close to the mall
My family stayed here for one night. The room is ok. Clean and spacious. Nice small kitchen area. Hotel is close to the mall ( 15min ) walk or you can ride the complimentary shuttle.
for Everyoneby kristina from baltimore, md
Near the airport and public transportPosted Mar 31, 2014
Tukwila isn't near downtown Seattle, but it is near the airport. You'll have to take the light rail to avoid a pricey cab ride. The hotel itself is nice, wifi would have been nice, but otherwise, a great stay. The staff was cordial and I had a great time.
for Everyoneby A verified traveler
Get what you paid forPosted Mar 28, 2014
They should change the web site ''Children pool'', my kids packed their swimming suits, but told us close for season at check in.
for Everyoneby Mindy from Austin, TX
Great customer servicePosted Mar 25, 2014
Location: LA Fitness, Movie theater, Olive garden, Target, Seafood restaurant, Mall, Bank of America
I was very satisfied with their customer service. All the questions were answered with smile, and everyone was there to help. My parents like their breakfast, because they had eggs, and sausages along with waffle and other goodies. bathroom was pretty spacious and clean, only problem was the water temperature. I wasn't able to take a warm shower, shower head would only pump out REALLY HOT/COLD water... I asked if there was anything they can do, and apparently they are working on it to fix the problem. That would be the only reason this hotel is not getting an excellent from me.
for Everyoneby Angelo from Calgary, Alberta
stayed one good night for connecting flightPosted Mar 19, 2014
Pros: friendly staff, nice decors.
Cons: more accessible vending machines.
Location: close to airport and mall with many restaurants, good for overnight stay.
Exceeded the expectation of a Ramada location. Comfortable large rooms that are fairly clean. Staff was friendly and had overnight security patrolling for added security. Nicer breakfast than most continental breakfast provided elsewhere, easy check in and check out. good for overnight stay or staying for vacation.