Ratings based on 3,394 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
It was what we were expected but at check in and check out customer service was more interested in getting stuff done then being personable
3 out of 5
by A verified travelerfrom BC, Canada

convenient only

Posted Mar 4, 2015
Was surprised to find out that I had to pay for parking so beware the hidden costs.. I left my battery charger there and have not been contacted yet about having left something in the room. Wasn't expensive but not the point
2 out of 5
by A verified travelerfrom Australia

not the usual transit type hotel

Posted Mar 3, 2015
Pros: location to the airport.
Cons: no
The hotel was okay. Seems that they cater to a wide variety of clientele. Not just passing through or needing a quick stop next to the airport. Some, it seems, stay for weeks. It was okay, but maybe a touch below our expectations. That is our problem, not theirs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location near airport with shuttle service.

Posted Mar 3, 2015
Connection flight was next morning this hotel was perfect and a decent price. Coffee both in room and in lobby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Nice stay and close to airport

Posted Mar 1, 2015
Cons: continental breakfast, suitcase stand/table
Location: did not know, just spent night.
Very nice staff and friendly. I called and verified confirmation and got directions as well. Shuttle sevice pick-up was a little slow but I didn't have to call again. Only thing that would make me rate higher is if it had a continental breakfast. I did notice pets were allowed and that made me courious on room conditions. My room didn't have a pet oder which is good. Over-all it had good room ammentities,,fridge and micro-wave. Needs to have a bench or suitcase stand in rooms would be helpful instead of putting on dresser or floor.
1 out of 5
by A verified traveler

Posted Feb 22, 2015
Not good, terrible, smells bad, noisy .I wasn't able to sleep and relax.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Seatac - Good place to sleep

Posted Feb 18, 2015
Pros: The comfort of the room.
Cons: The insulation of the room, the smell of the room, the customer service. Some nights, there weren't enough stalls to park in.
Location: Location was great for people staying near Seatac. Not good for people who wanted to travel into Seattle every day. Somewhat of a hassle to drive.
If you're not interested in being a tourist and exploring Seattle, this is a great place to stay close to the hotel. However, the only downfall was that we were playing tourist, and we had to drive about 20 minutes each time we went out. The room was nice and comfortable. It smelled a little like cigarettes, but didn't notice after a while. It's somewhat easy to hear outside and your neighbors. We would have to listen to the poor crying baby for two nights straight. One early morning, we even had the honor of waking up early because the fire alarm went off. Not sure what happened, but that wasn't fun either. The service wasn't as great. They checked us in, checked us out, and that was it. They didn't offer any friendliness with it - but it was alright. At least it wasn't attitude. Overall, I'd say the hotel is great for someone who needs to spend the night in Seattle, or someone who is there that is just staying in Seatac area.
2 out of 5
by A verified traveler

Not great

Posted Feb 17, 2015
Cons: Hotel was very dated in appearance and amenities
Disappointed with lack of food options being so close to airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to airport

Posted Feb 17, 2015
Location: Close to the airport.
I only stayed here one night but it was great, the staff went out of their way to make sure I made it to the airport on time early the next morning. These guys are great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price!

Posted Feb 13, 2015
Not the same experience if you are used to staying in Holiday Inn, but this is a good value for the price. However, I was surprised by the $9 parking fee they charged to my card after my stay.