Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from NC

Impeccable consistency of the Marriott hotels

Posted Jul 20, 2014
Pros: Everything! Room cleanliness, bed comfort; predominantly, the great service!
Cons: Room temperature/thermostat function, particularly for West facing rooms, which tend to heat quickly in the Summer time
Location: Walking distance to nice restaurants, shops;close proximity to dining with ocean view
Stayed at hotel for three nights during a business trip. Had added the third night after the initial reservation. Upon arrival, staff was more than courteous and willing to consolidate both reservations, so as to avoid changing rooms mid stay. My room was exceedingly hot and adjusting the thermostat did not seem to make a difference. Staff sent maintenance immediately, but since this did not have the desired effect, I requested a room change. Staff member (Tanya) was polite, helpful, and extremely accommodating. She promised me she would try her best to assign me a different room. 10' later she had all this arranged, sent another staff to exchange room keys with me. Grateful -and surprised!, she was able to "work her magic", since the hotel was booked at capacity due to an onsite conference
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, within walking distance to shopping

Posted Jul 12, 2014
I was initially disappointed with front desk staff but when she realized I had booked a room she was nicer. We booked a king, corner room suite. The room was spacious, bed comfortable and view amazing. The furniture could be replaced, was well used and chipped. Need to touch up scuffs around room on walls and doors. For a almost $500 a night you would expect it to be pristine and it was not. Also was very disappointed that it was dusty. The side tables, desk and phones. Overall we had a great time but will probably not book again.
Comment from Hotel Management
Jul 15, 2014
Thank you so much for staying with us and for your comments. I am sorry we did not meet your expectation in regards to the guestroom. I have reviewed your comments with my management team to insure we do better job in servicing the rooms. We are in the process of finalizing a major redo of our guestrooms, to insure we provide an updated look and value to our guests. This redo will start November of this year and will include all guest rooms. Again thank you and I hope you will reconsider and visit us again on your next trip to Seattle. Rene Neidhart General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Washington, DC

Weekend in downtown Seattle

Posted Jul 7, 2014
Pros: location
Chose the Renaissance due to its close proximity to the downtown area...and it is close! Took the shuttle from the airport ($31 ROUND TRIP.... Definitely the way to go)...everything downtown is walking distance...restaurants, Pike market. Art museum, ferry terminals...great jogging along the Puget sound)..no car is needed... The hotel is clean and modern with extremely helpful staff. I lost a pair of glasses when I was there and they found them and sent them to me back home for no charge....a very nice gesture on their part. My only recommendation is to get a room away from facing the freeway....even though they have "noise proofed" the rooms that face the freeway...it is still noisy in those rooms. They were happy to accommodate my request for a room the looked downtown (away from the freeway and the noise) which made the whole weekend very nice. I would definitely go back if they opportunity come up. Great place in a great city..
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jun 24, 2014
Good overall experience, hotel location is good in the middle of downtown, close to Peer 66 to give us easy access to the cruise ship on the day of departure.
2 out of 5
by A verified traveler

Posted Jun 23, 2014
Pros: The bedding actually looked and felt clean.
Cons: For the amount people pay to stay here, have the bottled water in the room complimentary instead of selling it for $3.50 for a random brand.
Front desk call wasn't very knowledgeable or professional when it came to the hotel, and me asking questions. For the amount I paid, I expected a nice room and the one I received was disappointing.
Comment from Hotel Management
Jun 28, 2014
Dear Jackie, thank you so much for staying with us and your comments. I am sorry you were not satisfied with the front desk staff. You did not indicate the nature of your concerns, other than the general knowledge. I will review your comments with my management team to insure we train the team to be more responsive. We are starting a major redo of our guest rooms this in fall an effort to update the hotel. Again thank you so much and I hope you will back with us. Rene Neidhart
4 out of 5
Recommended
for Everyone
by A verified traveler

nice location

Posted May 22, 2014
good experience for one night, nice room , bed was comfortable.
5 out of 5
by trent from victoria

Nice hotel, good location.

Posted May 21, 2014
Pros: Quiet and clean with courteous staff.
Cons: Parking, we were not informed beforehand that parking was so expensive. TV was poor. Picture, menus, pay per view, all inadequate.
Location: Location was good and easy to travel to pike place
Excellent, until the surprise $80 charge came under the door, for parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 17, 2014
Great downtown Seattle hotel for the Expedia price..
5 out of 5
Recommended
for Everyone
by Diane from Spokane, WA

Great downtown location

Posted May 5, 2014
Pros: bed
Cons: nothing
Location: Could see the fireworks from the stadium during the soccer game. Did a scavenger hunt in downtown area.
In town for a birthday celebration. Beautiful room, extremely comfy bed, excellent food and speedy room service. Great valet and door service. Fast ,easy check in and out.
5 out of 5
Recommended
for Everyone
by jeff

Great location

Posted May 4, 2014
Great location, staff and hotel. Visit the restaurant overlooking the city on the top of the hotel