Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Excellent location!

Posted Jul 15, 2014
Very nice hotel, beautiful and clean pool. Nice to walk to shops including Macy's! Have a great breakfast - a little store for snacks and popcorn in the room everyday! Very nice cleaning staff- tip them a few dollars and make their day!
5 out of 5
Recommended
for Families
by A verified traveler from Victoria

home away from home

Posted Jul 3, 2014
Pros: breakfast is outstanding, special hors d'oevres or simple dinner some days every week.
Cons: inside bike lock-up room or space would be helpful. We had ours put in the left luggage room but it is not very convenient for staff or guests.
Location: 2 blocks from everything! - town center shops, restaurants, movie theaters, gorgeous bike paths, weekly market, children's play space. Perfect!
Great hotel in central Redmond. Close to shopping, parks, restaurants, bike paths. My husband and I love to cycle and the hotel makes a great base for extended riding along riverside bike paths and the Burke-Gillman trail around Lake Washington.
2 out of 5
by A verified traveler

The stay should have been better!

Posted Jun 17, 2014
Pros: Nothing I can think of.
Cons: Everything...
Location: Good location...lousy management style.
Our room was mediocre with cheap furniture, noisy AC, an almost impossible bathtub to literally climb out of and an empty yellow tub cart that sat in the hallway for 2 days. Not sure design the bathroom, but the door could only be closed if you straddled the toilet.....low class to say the least! The breakfast buffet was pathetic.....did I say scrambled eggs that looked like they came out of a chemistry lab! Coffee was unforgettably horrible. our experience was management driven and hopefully not Marriott owned, but a franchise gone wrong!
Comment from Hotel Management
Jun 23, 2014 by Kim S, Hotel Management
Thank you for your response. We will certainly follow up with the appropriate individuals and share your comments.
Comment from Hotel Management
Jun 20, 2014 by Kim S, Hotel Management
Thank you for providing feedback regarding your recent stay. I am sorry that our hotel did not meet your expectations. I agree that our bathrooms are small. We regularly set aside funds for annual improvements and will ensure your comments regarding the furniture and bathroom size are considered. Our breakfast and coffee offerings are dictated by the brand and are reviewed annually and modified as the needs of our guests change. Although complimentary, not all guests want buffet style options. Should you return to the area, our Redmond Marriott, next door offers larger guest bathrooms as well as a wonderful made to order breakfast. I appreciate your candor.
3 out of 5
by Pete from Seattle

Can get noisy

Posted Apr 10, 2014
Pros: Space and room
Cons: Breakfast was dreadful. Was like one of those breakfasts you get at a roadhouse. While the staff were friendly, the food was second rate.
Fridge and/or heating sounded like one of those planes that fly out of Everett regularly. Road noise was also pretty prevalent. The apartment room itself was very clean and comfortable, just noisy being close to the elevator and at the end. Try to avoid that location.
Comment from Hotel Management
Apr 14, 2014 by Kim S, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Residence Inn Seattle East/Redmond. I understand that the noise was excessive during your stay. Please accept our sincere apologies for the inconvenience you experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. Kim Saunderson General Manager
4 out of 5
Recommended
for Everyone
by Brad from Vancouver

Clean & Comfy

Posted Mar 9, 2014
Pros: Spacious 2 bedroom room at a very generous price
Location: Great if you're catching the Cavalia horse show!
Room was spacious and staff helpful. Being so near Seattle it still had a 'small town' friendliness we really didn't expect.
Comment from Hotel Management
Mar 13, 2014
Thank you for taking the time to fill out a survey regarding your impression of our hotel. We strive to provide an excellent experience to our guests. You provided great comments about our small town feel and access to Marymoor Park, which hosts many events, year round. If you have any additional information that you believe would help us improve our facilities or service, then we would deeply appreciate it. Thank you for your business.
4 out of 5
Recommended
for Personal Event
by Kathryn from Nanaimo

amazing included hot breakfast!

Posted Feb 7, 2014 on Hotels.com
bathrooms weren't great, ceiling was low and lights were dim but kitchen and bedrooms were great! Staff was very friendly!
Comment from Hotel Management
May 24, 2014 by Kim S, Hotel Management
Thank you for taking the time to share your experience with the Residence Inn Seattle East/Redmond. I appreciate your comments about our our friendly staff. We will certainly look at our bathroom lighting. Thank you for staying with us. We appreciate your business and look forward to serving you in the future.
5 out of 5
Recommended
for Families
by Lizbeth from Olympia

Great Quality. Location and Buy for the Money

Posted Dec 29, 2013 on Hotels.com
We loved this hotel. The rooms were spacious, the breakfast was a lot more extensive than we anticipated. They even had fresh fruit for guests in the work-out room, nice touch! The location of the hotel was great, right in downtown Redmond, very convenient for shopping and easy to get on 520. This Marriott residence inn was about half the price of the downtown Marriott hotel right next door. It was a great value for your money!
5 out of 5
Recommended
for Everyone
by Jan from Overland Park, KS

Posted Dec 16, 2013
Pros: Breakfast, the location, it was CLEAN.
Cons: Toiletries were OK, nothing special. Housekeeping left our door unlocked, staff didn't seem very concerned. Nothing was stolen, but it bothered us.
Location: Redmond Town Center is full of stores and restaurants, and a theater. It is also close to the highways. Fantastic location!
Only negative was the small (double) bed. We probably should have asked if we could get a queen or king, but didn't even ask. The breakfasts were the best that we've ever gotten for free at a hotel.
Comment from Hotel Management
Jun 21, 2014 by Kim S, Hotel Management
Thank you for your comments regarding our hotel. I'm glad to hear that you loved the complimentary hot breakfast. Regarding the bed, our rooms only have queen beds. While we would love to add King beds, the wall width where the bed is located, will not accomodate a larger bed. We do however offer larger two bedroom accomodations which would have two queen beds and a pull out sofa bed. I thank you for your business and hope you visit us again in the future.
Comment from Hotel Management
Dec 19, 2013
Thank you for your comments regarding our hotel. I'm glad to hear that you loved the complimentary hot breakfast. Regarding the bed, our rooms only have queen beds. While we would love to add King beds, the wall width where the bed is located, will not accomodate a larger bed. We do however offer larger two bedroom accomodations which would have two queen beds and a pull out sofa bed. I thank you for your business and hope you visit us again in the future.
5 out of 5
Recommended
by Gwendolyn from Redmond

Posted Nov 28, 2013 on Hotels.com
Clean, comfortable with great amenities
Comment from Hotel Management
Feb 15, 2014 by Kim S, Hotel Management
Thank you for your comments. We appreciate you staying with us. Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2013