Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WA

Very nice hotel great location.

Posted Mar 9, 2015
Comment from Hotel Management
Mar 13, 2015 by Nancy Krueger, Hotel Management
Thank you for staying with us. We are glad you enjoyed your stay. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Good hotel with convenient location

Posted Mar 7, 2015
Pros: Convenience, staff, cleanliness, ample breakfast
Cons: Make sure the blackout curtains have no gaps. Provide better blankets in the room.
Location: Just there to visit family so I can't really comment. I did see it was in the city center with lots of restaurants and shops nearby.
Friendly, organized staff greeted me upon arrival. Room was on higher floor, which was great for quiet. Room was clean and laid out well. Blackout curtains had gaps that allowed light in. One of my pet peeves. Kitchen had ample dishes/glasses, etc. Bathroom was very clean with complete supplies of soap, shampoos etc. Bedding and pillows were good. Niece slept on couch sleeper bed. Said it worked well for her. Extra blanket was skimpy. I'm sure there is an ice machine on site but I couldn't locate it. Didn't eat breakfast but it looked to be good. I would absolutely stay here again.
Comment from Hotel Management
Mar 13, 2015 by Nancy Krueger, Hotel Management
Janet, We do hope you come back and have time to try the breakfast. The in-room freezers have ice makers or the Front Desk can deliver to the room. Thank you for staying with us. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom British Columbia

Pleasantly surprised at how nice this hotel was.

Posted Jan 29, 2015
Location: Redmond Mall, a beautiful mall 5 min walk. Marymoore park, 10 min drive. Lots of shops on the streets in and around the hotel.
After a string of 'not so good' hotels we have stayed at recently, this one was a pleasant surprise. The staff went out of their way to make our stay comfortable and help us with a lost item. Our room was a good size with a great kitchen area (made me wish I was staying longer than 1 night). There was clean linen all ready in the closet for the pull out bed for our kids. The whole room and bathroom was nice, clean and comfortable. The breakfast was amazing with lots of wonderful choices. It was a 5 min walk to a beautiful mall for shopping and a 10 min drive to Marymoore Park, a great place to go for a walk or run, with a small play park for kids. It had everything you could ask for from a moderately priced hotel. I would stay here again.
Comment from Hotel Management
Mar 7, 2015 by Kim S, Hotel Management
Thank you for sharing your experience. We are glad you enjoyed your stay. We appreciate you staying with us and definitely hope to see you again. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Stayed here for an inexpensive celebration for New Years Eve. We enjoy the Residence Inn room layouts, and their breakfast options were excellent. We ate dinner at the nearby Claim Jumper restaurant and enjoyed the Redmond Town Center shops.
Comment from Hotel Management
Jan 6, 2015 by Kim S, Hotel Management
Thank you for staying with us on the holiday! . We appreciate your business. It's wonderful to hear you enjoeyed your stay! We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel terrible service

Posted Jan 2, 2015
I stayed at this hotel to get away with my hubby and the hotel was beautiful easy to get to. However the customer service was pretty aweful. The front desk was short and rude no smiling nothing. She acted like she hated her job. Also I felt completely rushed when it was the day of checkout. Check out was eleven am. We started to pack our things into our car and when we got back to the side entrance our cards were already deactivated. First the room service came to our room at eight in the morning while I was enjoying a cup of coffee. Then this. Deactivating our keys before our stay is even up. I also asked for a receipt when I was checking out and they said it wasn't possible. Which is ridiculous. I like to keep records. Hotel is nice. Service not so much better
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Room had everything you possibly could need. Dishwasher, microwave, stove, freezer & fridge. Plenty of outlets (and 2 at lamp base so easy to access for charging your electronics). Staff was very nice and friendly and room was clean. Breakfast buffet was great (scrambled eggs, sausage, potato, toast, bagels, muffins, fresh fruit, oatmeal, cereal, yoghurt and waffles). Great location right at Redmond Town center shopping. Free parking is outdoors uncovered and with gate at entry.
Comment from Hotel Management
Nov 25, 2014 by Kim S, Hotel Management
We are delighted to read you enjoyed your stay with us in Redmond. We provide all these amenities so you can enjoy your time while traveling. Thank you, we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean

Posted Nov 10, 2014
this hotel is not far from seattle. and good for family. i think this hotel is good for traveling seattle
Comment from Hotel Management
Nov 25, 2014 by Kim S, Hotel Management
We are located just East of Seattle. We appreciate you choosing to stay with us. Thank you and please come again.
5 out of 5
Recommended
for Business Travelers
by MINGHAWfrom Taiwan

Nice hotel for long stay

Posted Oct 22, 2014 on Hotels.com
Good location!
Comment from Hotel Management
Nov 25, 2014 by Kim S, Hotel Management
Thank you! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Comfortable Hotel Near Shops and Restaurants

Posted Oct 19, 2014
Pros: It's handy to have both a desk and a dining table as it gives both of us a comfortable place to work. Breakfast was hot and tasty.
Cons: The only negative I have is that the breakfast area feels too crowded, as if they made it too small for the size of the hotel.
We have stayed here many times and enjoy this hotel. We appreciated it that the staff were able to get us a room when we arrived early. We like the little kitchen/living area--not that we ever cook, but it sure feels more spacious and homey. Will certainly stay at this Residence Inn again.
Comment from Hotel Management
Oct 20, 2014 by Kim S, Hotel Management
We are certainly pleased to know you enjoy staying with us. Thank you for choosing us. We look forward to seeing you again.