Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Comfortable Hotel Near Shops and Restaurants

Posted Oct 19, 2014
Pros: It's handy to have both a desk and a dining table as it gives both of us a comfortable place to work. Breakfast was hot and tasty.
Cons: The only negative I have is that the breakfast area feels too crowded, as if they made it too small for the size of the hotel.
We have stayed here many times and enjoy this hotel. We appreciated it that the staff were able to get us a room when we arrived early. We like the little kitchen/living area--not that we ever cook, but it sure feels more spacious and homey. Will certainly stay at this Residence Inn again.
Comment from Hotel Management
Oct 20, 2014 by Kim S, Hotel Management
We are certainly pleased to know you enjoy staying with us. Thank you for choosing us. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Selah, Washington

A very lovely hotel in downtown Kirkland.

Posted Oct 14, 2014
Our room was very spacious and beautifully appointed. The breakfast was the best I've had in a "breakfast included" hotel. Very definitely a repeated experience.
Comment from Hotel Management
Oct 20, 2014 by Kim S, Hotel Management
Thank you for your feedback. We are delighted you enjoyed the breakfast buffet. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Beautiful hotel

Posted Sep 15, 2014
Great hotel, especially for extended stay. The farmers marker right behind it on Saturdays was great! The pet deposit fee is extremely high. I always travel with my dogs around the country for nuisances and this was the highest pet deposit for a hotel I've seen yet at $100
Comment from Hotel Management
Sep 30, 2014 by Kim S, Hotel Management
Thank you for the feedback. We are pleased you enjoyed your stay and were able to visit the Saturday market. We hope to see you again soon!
5 out of 5
Recommended
for Families
by A verified traveler

Extras

Posted Aug 14, 2014
Has some nice additions that are charged for in other hotels
Comment from Hotel Management
Aug 20, 2014 by Kim S, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Excellent location!

Posted Jul 15, 2014
Very nice hotel, beautiful and clean pool. Nice to walk to shops including Macy's! Have a great breakfast - a little store for snacks and popcorn in the room everyday! Very nice cleaning staff- tip them a few dollars and make their day!
Comment from Hotel Management
Aug 9, 2014 by Kim S, Hotel Management
Thank you for your comments about our hotel. We are in a great location and it's nice that you were able to take advantage of this. We appreciate you staying with us and hope to serve you in the future.
5 out of 5
Recommended
for Families
by A verified traveler from Victoria

home away from home

Posted Jul 3, 2014
Pros: breakfast is outstanding, special hors d'oevres or simple dinner some days every week.
Cons: inside bike lock-up room or space would be helpful. We had ours put in the left luggage room but it is not very convenient for staff or guests.
Location: 2 blocks from everything! - town center shops, restaurants, movie theaters, gorgeous bike paths, weekly market, children's play space. Perfect!
Great hotel in central Redmond. Close to shopping, parks, restaurants, bike paths. My husband and I love to cycle and the hotel makes a great base for extended riding along riverside bike paths and the Burke-Gillman trail around Lake Washington.
Comment from Hotel Management
Aug 9, 2014 by Kim S, Hotel Management
Thank you so much for your nice comments about our hotel and our great location. We appreciate you staing with us and hope to see you in tthe future. Take care.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Got my car broken into and my bike stolen

Posted Jun 18, 2014 on Hotels.com
Was put into a handicap room, the shower had handles everywhere. The room was nice, but the service was non-existent. We parked my car in their lot, bikes were secured and locked to the top, these were stolen (sawed off my rack) while we were away for a short time. When I let the front desk know, they acted like they didn't care at all, and asked me to call the police instead. They had no surveillance in their secured lot. My car alarm was most definitely going off and no one did anything. Will NEVER stay here again. If they acted like they didn't care at all when I let them know about the theft, it probably means it happens frequently.
Comment from Hotel Management
Aug 23, 2014 by Kim S, Hotel Management
Please accept our sincere apologies for your experience. I am disappointed to hear that your bicycle loss occurred at our hotel. While we do not have a security officer, we have scheduled staff members that walk through our property and parking area on a periodic basis. Additionally, the mall has security personnel that also patrol the area. Unfortunately, if someone wants to steal something, they are going to watch and choose the appropriate time. I apologize that we did not show you the concern and empathy you deserved. From your remarks, we could have handled this situation better. We will take this opportunity to learn from your comments. Thank you.
5 out of 5
Recommended
for Getaway With Friends
by kashton from Everett, WA

No complaints!

Posted Jun 18, 2014 on Hotels.com
We chosen this hotel because it's close where we were attending a festival. We're able to check in early, the staff was very friendly, and the room with clean and nicely decorated. We had a wheelchair accessible room so it was extra spacious; I can't speak to the standard room size. But free parking, free wifi, free breakfast! And it's in the Redmond Town Center which has tons on stuff within walking distance. Totally a good choice!
Comment from Hotel Management
Aug 23, 2014 by Kim S, Hotel Management
We are delighted that your stay with the Residence Inn Seattle East/Redmond was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Thank you for staying with us. We appreciate your business and look forward to serving you in the future.
2 out of 5
by A verified traveler

The stay should have been better!

Posted Jun 17, 2014
Pros: Nothing I can think of.
Cons: Everything...
Location: Good location...lousy management style.
Our room was mediocre with cheap furniture, noisy AC, an almost impossible bathtub to literally climb out of and an empty yellow tub cart that sat in the hallway for 2 days. Not sure design the bathroom, but the door could only be closed if you straddled the toilet.....low class to say the least! The breakfast buffet was pathetic.....did I say scrambled eggs that looked like they came out of a chemistry lab! Coffee was unforgettably horrible. our experience was management driven and hopefully not Marriott owned, but a franchise gone wrong!
Comment from Hotel Management
Jun 23, 2014 by Kim S, Hotel Management
Thank you for your response. We will certainly follow up with the appropriate individuals and share your comments.
5 out of 5
Recommended
for Personal Event
by Becky McCorkle from Puyallup Wa

Posted May 30, 2014 on Hotels.com
Excellent place to stay within Redmond. So close to shopping & Woodinville wineries. Great breakfast & service:). Keep prices at the reasonable rate:) Thanks so much!
Comment from Hotel Management
Aug 9, 2014 by Kim S, Hotel Management
Thank you for taking the time to fill out a survey regarding your impression of our hotel. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We are delighted that you enjoyed your stay and appreciate your comments about our excellent location, with access to shopping and the Woodinville wine area. Thank you for staying with us. We appreciate your business and look forward to serving you in the future.