Ratings based on 747 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland

Posted Jul 20, 2014
We were scrambling last minute to find a hotel downtown to go to a wedding that night- was very pleased to pull up and see where we were staying for the night. The overall experience was pretty sweet, the staff was super helpful and the room was clean, cozy and had a lot of character. Loved the bathroom!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Historic Place to Stay in Seattle

Posted Jul 14, 2014
Pros: The history of the rooms, hotel and the area was amazing.
Cons: I had arranged for room service in our room prior to check in and this was not delievered and then when it was delivered it was 2 hours late.
Location: Located in the heart of seattle and walking distance between multiple historic landmarks.
My husband and I reserved a room here to enjoy our wedding anniversary. We were very surprised by how wonderfully the hotel was done and the location in Seattle.
2 out of 5
by A verified traveler from Oregon

Way to expensive for what you get

Posted Jun 30, 2014
Pros: Our check in was good everyone was very nice
Cons: Price is way to high for what you get. have coffee/tea in the rooms for your guest provide breadfast. There was alot of noice in our room
Location: located okay easy access to downtown water front.
I was very dissapointed , hotel was very expensive , no shuttel buses, no coffee in our room and no free breakfast . The hotel had a bad smell. I was truly dissapointed. Our room was very noicey everytime the fan would kick on it was very loud.
Comment from Hotel Management
Jul 9, 2014 by Management, Hotel Management
Thank you for selecting the Arctic Club Hotel and taking time to comment on your recent stay with us. I'm sorry we did not provide the quality of amenities and service you deserved during your recent stay at our hotel We apologize for the issues in your room and we’re working with our team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show you the level of service you would expect of our hotel.
3 out of 5
by pat from vancouver canada

Pleasant and helpful staff, antiquated facility .

Posted Jun 23, 2014
The hotel is located in the downtown business district, within easy walking distance of major department stores and the monorail to the Seattle Center. The physical plant is antiquated, for example, the air conditioning in two rooms that we tried switched itself on and off in short noisy bursts. There are no bed covers, so the blankets on the beds were dusty. The decor throughout is a drab brown and beige, made even more gloomy by antiquated light fixtures. The hotel has no secure parking on site, so the one is obliged to use valet services at $41/night to park your car three blocks way.. However, the hotel staff are polite and helpful and a gloomy restaurant, the "Juno" provides tasty food at a reasonable price. The verdict: mediocre value.
Comment from Hotel Management
Jun 29, 2014 by Management, Hotel Management
I apologize you did not enjoy your experience during your stay with us. The Arctic Club is a protected historic building which was a social institution for the men who returned from the Yukon gold rush after "striking it rich." I have followed up with each of our department managers to ensure we evolve and improve our guest experience in the future. I hope you will give us another chance the next time you visit the Seattle area so we may provide you the true "Arctic Club" experience I know you will love.
5 out of 5
Recommended
for Everyone
by A verified traveler

This Staff

Posted Jun 1, 2014
The entire staff was so accommodating , helpful , professional , and just very nice to me and my wife
5 out of 5
Recommended
for Everyone
by Kalleen from Richland, WA

Arctic Club a Good Deal

Posted May 27, 2014
Pros: Comfort of the room was a welcome after a long day of walking around the neighborhoods.
Cons: Bathtub for a nice long soak after walking around all day!
Location: Pike St. Market, Ferris Wheel, Local Shops as well has big name stores; Subway right across the street.
All hotel staff were courteous and accommodating. Helped with parking difficulties which was very much appreciated.
5 out of 5
Recommended
for Everyone
by Gerry from Charlotte, NC

Lovely hotel situated in the heart of the city.

Posted May 22, 2014
Pros: The history that seemed to hit you wherever you went.
We spent 1 night at the hotel. The room was adequate in size and had lovely appointments. Especially liked the light fixtures in the bathroom. The lobby and sitting area were magnificent and the staff were exceptional. Next visit to Seattle will find us the Arctic Club.
5 out of 5
Recommended
for Everyone
by Nicola

Stunning room

Posted May 21, 2014
Pros: beautiful and comfy
Cons: free wifi in rooms
Location: close to pioneer square and Washington state ferries and only 10 mins walk to pike street market
Staff were very friendly and let us tag and leave suitcases as too early for check in. Hotel was beautiful and the room was stunning only problem we had was curtains let in light at the bottom and prefer to have room as dark as possible and coffee was only replaced 2 nights out of 3. Room was a good size and bed and pillows were extremely comfy. Wifi wasn't free and i think a hotel of this standard and price it should be
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful

Posted May 20, 2014
we really enjoy this hotel, we have stayed there on 4 occasions. unfortunately we have just discovered they have charged us for our last nights accommodation. we are in the process of trying to get this reversed. as this was prepaid through your site, we would appreciate your assistant in this matter.
5 out of 5
Recommended
for Everyone
by A verified traveler

parking garage woes

Posted May 19, 2014
Beautiful hotel. Lovely staff. The only problem is that we parked in the parking garage attached to the hotel. The man at the front desk asked where we parked and we told him. He didn't bother to mention to us at that point that the parking garage CLOSES for the whole weekend and we would be unable to retrieve our car. We had to pay the parking fee plus the $50 fee to a man to let us out of the garage..... and wait for over an hour on the sidewalk with our luggage for him to arrive.