Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from BANGKOK

PARKING LOT VIEW IN THE RED ROCKS COUNTRY

Posted Aug 14, 2014
Pros: NOTHING
Cons: STAFF, AN ENTRANCE SIGN ,
Location: DIDN'T LIKE THE LOCATION. TOO FAR FROM EVERYTHING.
ARRIVED LATE AT NIGHT. CLEARLY SEEN A HOTEL SIGN FROM THE ROAD BUT CAN'T FIND WAY TO GET IN THE HOTEL AREA. THE STAFF WAS UNPLEASANT NOR HELPFUL. THE ROOM WAS ON THE GROUND LEVEL AND HAD NO IDEA WE WERE IN THE RED ROCK COUNTRY BUT A PLAIN PARKING LOT VIEW.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

a very good place for us to stay

Posted Aug 10, 2014
Pros: good location
Cons: we had a little problem with being on the 1st level
Location: anything and everything!!!
toured, shopped and took a lot of photos - a perfect place to get away
4 out of 5
Recommended
for Families
by A verified traveler

Quite and clean hotel

Posted Aug 8, 2014
Pros: The staff was very helpful.
Cons: Breakfast area was a bit crowded. It would be better if there can be a bit more of the varieties.
Location: Easy accessible location
It's a very quite and clean hotel. Front staff was very helpful to offer shuttle info to the town. Room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Worcester, MA

Sedona Family Vacation

Posted Aug 5, 2014
Pros: Views, breakfast
Cons: Mattresses could be a bit more comfortable, pool could be updated
Location: Close enough to commercial shopping and unique shopping, across the street from best sunset view at airport,excellent red rock views and sunrises
This hotel was recommended to us and we were thrilled with all aspects of it. Thank you for being far enough away from the busyness and close enough to the gorgeous red rock views.
4 out of 5
Recommended
for Everyone
by A verified traveler from S.

Loved the view from the hotel, hope to go back!

Posted Aug 3, 2014
Nice, clean hotel, great toiletries. Enjoyed having a table and chairs outside our room! Decent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Excellent breakfast! Beautiful location nestled in Sedona!
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Fly drive holiday

Posted Jul 14, 2014
Pros: Seating areas and balconies outside most of the rooms great for relaxing in the evening with a glass of wine, watching the sun go down. Free shuttle.
Cons: Nothing for us
Location: Pink Jeep tour of the 'Broken Arrow' trail was excellent, highly recommend it. Plenty of hiking trails in the area, and good selection of restaurants.
This was our longest stop-over on our fly drive holiday, 3 nights, and it was the most enjoyable. Hotel runs a shuttle to various locations, plenty of shops, restaurants, and things to do in the area. Drive down Oak Canyon from Flagstaff was impressive, stay off the interstate and enjoy the views. Sedona is in a lovely location, a right sun trap for most of the day.
Comment from Hotel Management
Jul 17, 2014 by Jennifer, Hotel Management
Thank you for the great review! It sounds like you had an amazing time and we are happy to have been a part in your trip. Please come back and see us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

You can do better .

Posted Jul 11, 2014
Small room. Pool is a joke. Front desk staff are great. Breakfast is good. Your balcony is not private, anyone can get there. For the price paid for it , not worth it.
Comment from Hotel Management
Jul 16, 2014 by Jennifer, Hotel Management
I am so sorry you did not enjoy our shared terraces. We want all of our guests to enjoy the views of the red rocks and our terraces make that possible. We appreciate your feedback. Thank you for being our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted Jun 24, 2014
Pros: Great view over the mountains.
Cons: More quiet air conditioning.
Air condition was very noisy. The staff was nice and helpful.
Comment from Hotel Management
Jul 16, 2014 by Jennifer, Hotel Management
The entire staff is proud to have provided excellent customer service during your stay with us. We are hoping to eliminate the noise issue by replacing all of our A/C units. With a total of 110 rooms, the process can take some time. We are moving along as quickly as possible and hope to have the issue resolved as soon as possible. Please come back and see us in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from covina, ca

Needs some refreshing

Posted Jun 19, 2014
Pros: Views were great.
Cons: Awful smell outside of our room. The interior needs updating, new paint, linens, drapes, you name it.
Location: Motel is close to grocery stores and fast food. So if you like to walk through the cute uptown area, you will need to drive there or catch the shuttle
The odor outside of our room was atrocious. Whatever was going on at the wedding facility next door needs to be addressed. Although it stunk outside, the room was comfortable, but could have used a little updating with d├ęcor, paint, etc. You couldn't beat the views from outside the room, simply mesmerizing. It was a quick stay for us, but I would probably look around town before staying here again, sorry!
Comment from Hotel Management
Jul 16, 2014 by Jennifer, Hotel Management
Thank you for the feedback. I am sorry to hear about the smelly issue you endured during your stay with us. The issue has seen been addressed. We are thrilled to hear you were able to enjoy the rest of your stay. Thank you for utilizing the shared promenade terraces. We hope to welcome you back in the future.