Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Flagstaff, Az

Pleasant surprise

Posted Jun 4, 2015
Pros: The beds were great, and they have smoking rooms.
Cons: The breakfast was cold and the food was bland.
Location: Whenever we want to spend a few days at Cliff Castle; we will stay here. Its only a ten minute drive to the casino.
My wife and I enjoyed our stay so much, we booked a extra day.
Comment from Hotel Management
Jun 8, 2015 by Jolene, Hotel Management
Thank you for your positive feedback, we are so happy you enjoyed your stay with us. We hope to see you again very soon! Sincerely, Jolene Moya, GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Valparaiso, IN

On the way

Posted May 30, 2015
Pros: It was close to the highway, easy access.
Location: We went to Jerome and Sedona. They weren't that far away and ate at the Micro Brewery in town.
We stayed on our way back to Phoenix. Beds were OK and it was clean. Close to Casino, so the breakfast area was very crowded.
Comment from Hotel Management
Jun 2, 2015 by Jolene, Hotel Management
Thank you for leaving us feedback, we hope to see you again soon! Sincerely, Jolene Moya, GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Posted May 12, 2015
Hotel Staff was very nice. Everyone from the front desk, to the housekeeping and the lady at breakfast. The facility was clean and comfortable.
Comment from Hotel Management
May 17, 2015 by Jolene , Hotel Management
Thank you for your feedback, we are happy to hear you enjoyed your stay. Hope to see you again soon. Sincerely, Jolene Moya, GM
3 out of 5
by A verified traveler from Brescia Italy

Middle of nowhere

Posted Mar 31, 2015
Too expensive for the location. With did not work. Noise from Hwy 17. Breakfast not so hot.
Comment from Hotel Management
Apr 2, 2015 by Jolene, Hotel Management
I apologize we did not meet your expectations, your feedback is important to us, we hope you will stay with us again. Sincerely, Jolene Moya, GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Television reception was terrible.

Posted Mar 25, 2015
Cons: Television reception.
Location: Not too bad of a drive to Sedona and Jerome. Also, convenient off of the freeway.
We were traveling with a friend, and their television was had very bad reception. They also forgot to clean her room after the first night. Overall the hotel is clean, the desk staff was friendly and courteous, and the breakfast was fine with a very nice lady attendant.
Comment from Hotel Management
Mar 30, 2015 by Jolene, Hotel Management
Thank you for your feedback, I apologize for your TV reception and we have since fixed the issue. We hope to see you again soon! Sincerely, Jolene Moya, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Great bed.

Posted Mar 23, 2015
The hotel was very nice, staff were helpful and friendly. The bed was very comfortable. I sleep like a baby all night long.
Comment from Hotel Management
Mar 30, 2015 by Jolene, Hotel Management
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed your stay, and we hope to see you again soon! Sincerely, Jolene Moya, GM
4 out of 5
Recommended
for Families
by A verified traveler

It's okay

Posted Feb 27, 2015 on Hotels
Our stay was ok but not good enough for the price. Had no choice, lodging was limited in the area. The breakfast was awesome and delicious. The staff were friendly.
Comment from Hotel Management
Mar 30, 2015 by Jolene, Hotel Management
Thank you for your feedback, we will share it with our staff. We hope to see you again soon! Sincerely, Jolene Moya, GM
5 out of 5
Recommended
for Families
by A verified traveler

I will return

Posted Feb 27, 2015 on Hotels
Beds are very soft, like they need to be replaced. Other than that, great place.
Comment from Hotel Management
Mar 30, 2015 by Jolene, Hotel Management
Thank you for sharing your comments, we appreciate your feedback. We hope you will stay with us again! Sincerely, Jolene Moya, GM
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Feb 17, 2015 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

I was satisfied

Posted Feb 9, 2015 on Hotels
Hotel meets the needs of a quick overnight stay.
Comment from Hotel Management
Mar 30, 2015 by Jolene, Hotel Management
Thank you for taking the time to leave feedback, we hope you will stay with us again soon! Sincerely, Jolene Moya, GM