Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not worth the expense.

Posted Aug 11, 2014
Pros: Nothing, not even the location.
Cons: Housekeeping, restaurant staff.
Our room was filthy. The lamp shades were covered with dust and there were cobwebs hanging down from the chandelier over the table. There were questionable hairs in the tub and a large clump of lint in the sheets. When I complained they gave us a voucher for breakfast. We went to the restaurant for dessert and were told they could not seat us despite most of the tables being empty. We settled for sitting in the bar where my husband was served warm, not hot, coffee. We had difficulty sleeping because there were unsupervised children in the room next to us who were yelling and running around all night. Their parents were staying in a different room and they were also running back and forth between the rooms. The front desk could not help because the hotel was full and there was no place else to put us. They should have put the family in adjoining rooms and/or should have asked the parents to control their children. We ordered breakfast delivered to the room. They forgot to send the coffee and orange juice. The croissants were burned and one of them looked like it actually had dirt in the middle. The eggs were undercooked and the hot chocolate was warm and was very watered down. All in all inedible. They never adjusted the bill to remove the coffee we never got (I made them bring back the orange juice). I decided to let that go since we were not paying for it anyway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Finally a great Hotel!

Posted Aug 11, 2014
Pros: Everything!
Cons: Nothing!
Location: Perfect!
Hotel was really clean and the rooms were nice and spacious.This is really close to a 5 star.The staff was really welcoming and nice.The grounds and pool area were immaculate. Its about a 7 minute drive from uptown but I personally liked that.Everything was perfect! way from uptown
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Basic hotel but served vacation purposes. Balcony too small, we had unfortunately the view of the parking lot from the balcony. Overall pleasing experience, very close to Sedona and major freeways, a lot of small nearby shops and boutiques and cafe shops.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good facilities/full service.

Posted Aug 5, 2014
Pros: nice pools and good concierge service
Cons: Consider complimentary coffee and light breakfast items
Only issue is need for complimentary coffee outside the room and breakfast prices too steep.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice

Posted Jul 21, 2014
People above us were loud you could hear loud foot steps
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Really Great Hotel

Posted Jul 12, 2014
Pros: The fact it had a pool that children were not allowed in.
Cons: Can't think of anything
Location: Loads to do, golf right next door, pink jeep tour
We really liked this hotel, the setting was great, rooms were clean and comfortable, pool was nice size and quiet (there are 2 pools, one for families and one not for children - what a great idea), good wifi and in-room safe. There is a great 18 hole golf course right next to the hotel. This hotel is close to Oak Creek Village, if you don't eat at the hotel then you will need to drive out to restaurants, there are not many within walking distance. Would recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Jul 7, 2014
We registered early they called my cell the moment the room was ready. Very helpful staff we asked staff for recommendations and did not regret.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Nice pool.

Posted Jul 7, 2014
Pros: We liked the pool and the food was good as well. Staff was extremely helpful.
Had a very nice time at hotel. Pool was very inviting and hotel provided towels and swim toys. Food in restaurant was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Nice hotel away from dowtown Sedona

Posted Jun 30, 2014
Hotel is away from the busiest rodes in Sedona, but close enough to tourist attractions and great hiking. Hotel is clean with good service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Awesome resort. The views are great. Check out the fitness center, lap pool, and spa. Awesome facility.