Ratings based on 790 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

birthday celebration for my husband

Posted Mar 27, 2015
Cons: nothing
Location: golfing, hiking, shopping. great location in Sedona
Pleasantly surprised we were upgraded to a 1 bedroom unit. Spa facilities excellent. Walkable to restaurants.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gilbert, AZ

Walking distance to great restaurants and shops!

Posted Mar 23, 2015
Pros: The grounds and landscaping was beautiful. Great restaurants and waiters!
Cons: Needs modernization on the inside.
Location: Walking distance to upscale art galleries and gift shops, didn't have to drive to get to great restaurants.
The room was very spacious and clean with a large balcony, complete with full kitchen, wine glasses, dishwasher, etc. It seem the room was very dated though, could you some newer touches; old drapes, tile and carpet. But overall very nice location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wow

Posted Mar 23, 2015
The receptionist was friendly and check in was fast and easy! We had a beautiful 2 bedroom unit that was clean and spacious. Close to shopping and sightseeing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Quiet and Quaint

Posted Mar 21, 2015
Very friendly and knowledgable staff. Rooms were comfortable and clean. Close to shopping and food. The only negative was that there is not a great view of the mountains from the room that we stayed in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice one bedroom with lots of space and kitchen

Posted Mar 19, 2015
A little difficult to find the room checking in after dark. Otherwise everything was very nice.
2 out of 5
by A verified traveler

Beautiful property close to attractions

Posted Mar 16, 2015
The staff was extremely rude, unfriendly and did not have much knowledge of the facilities and surrounding areas. Every staff member we approached with questions, including two concierge staff stated they were new and didn't have the answers to our questions. The property was old and the rooms were very much in need of repair. We stayed for three days and our room was never cleaned, when I asked about it at checkout I received a rude response. I was told that it was their policy and if it bothered me I should have requested housekeeping. However, I was never notified of the policy and it wasn't posted anywhere in the room. Last not least, they were very unaccommodating when it came to a late checkout. I asked when we first arrived and was told it was too early to check, I asked the second day and they told me I had waited too long and it was a first come first serve basis and all of the slots were already full. I was told that I should have checked earlier (which I had and was told to wait). I offered to pay for an extension and was told I'd have to reserve an entire night's stay. The restaurants were good and the staff there was friendly. But I would not recommend this property to others, nor would I return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Prescott Valley, AZ

Posted Mar 16, 2015
This is an older resort however the room, 1 bedroom, was quite comfortable, clean and had everything we needed. There are 2 pools, a spa, an exercise area, miniature golf, tennis and common areas each with at least one grill. There is an on site restaurant and bar/lounge. It is centrally located, quiet, easy access and within walking distance of other restaurants and shopping. This was our second stay and just as enjoyable as our first.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gilbert, AZ

Nice hotel with amenities

Posted Mar 15, 2015
Pros: Location next to the creek, lots of amenities
Cons: The sofa bed was bad, but that wasn't a surprise. They always are.
Location: The location is very picturesque with many boutiques and art galleries. There are jeep tours, helicopter rides and many hiking trails.
We had a pleasant stay. The weather was beautiful in March, but the trees were just starting to bud out. We played miniature golf, bocci ball, table tennis, horse shoes, and enjoyed the heated pool and jacuzzi. Lots of things to do.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Very roomy, friendly staff, good location

Posted Mar 13, 2015
Very comfortable . I would definitely go back. The staff was very friendly
3 out of 5
by A verified traveler

Posted Mar 12, 2015
Cons: The rooms are very outdated and need to be redone. We stayed at this location a number of years ago when the resort was much newer. Price very high.
Location: Sedona is a beautiful scenic area and is a wonderful tourist attraction. Spectacular views !
Very disappointed in accomodations for the high room price. Outdated !!!