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Reviews of Sedona Real Inn & Suites

3.5 out of 5
Sedona Real Inn & Suites
95 Arroyo Pinon Dr, Sedona, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1193 out of 1611 reviews" "
Rating 8 - Good. 305 out of 1611 reviews" "
Rating 6 - Okay. 70 out of 1611 reviews" "
Rating 4 - Poor. 28 out of 1611 reviews" "
Rating 2 - Terrible. 15 out of 1611 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia, Vancouver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility!
Stayed 3 nights in Apr 2024
Response from Stephanie on Apr 22, 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for your review.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room . I love the ceramic tile floors. The room was large and very clean. The only negative was the traffic noise .
Stayed 1 night in Apr 2024

10/10 Excellent

Zubaidah

Liked: Cleanliness, property conditions & facilities
It was great stay! I recommend this place
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 22, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback. Looking forward to seeing you the next time you are in Sedona.

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 22, 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Conveniently located. Clean
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 22, 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for your review and for recognizing our amazing housekeeping team.

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great room and amenities!
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 21, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

4/10 Poor

Patty

Traveled with family
Our room was terribly dark and facing the busy highway so the road noise was awful. Front desk personnel was not helpful. Ask for a change in rooms for something brighter and quieter and did not get any help. Would never stay here again nor recommend to anyone.
Stayed 3 nights in Apr 2024
Response from Lupita on Apr 20, 2024
We regret to hear that your stay did not live up to expectations, and we thank you for bringing this to our attention. We are connecting with our team about your stay so that we can improve for all our guests. We hope to have the opportunity to host you in the future for a much-improved visit. Thank you.

10/10 Excellent

Kathy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve never stayed heee before and was pleasantly surprised. Even if the decor is a little dated, the room was comfortable. Free breakfast was great, but note you will have to sit outside if you bring your dog. The family/pet park was probably my favorite part of the property.
Stayed 4 nights in Apr 2024
Response from Lupita on Apr 20, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Sangjoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024
Response from Lupita on Apr 20, 2024
Thank you for your feedback, we are so happy you enjoyed your stay!

10/10 Excellent

Marjorie

Traveled with family
Very clean and staff very helpful!
Stayed 1 night in Apr 2024
Response from Lupita on Apr 20, 2024
Thank you for your feedback, we are so happy you enjoyed your stay!

10/10 Excellent

rosana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, but rooms are too small and ordinary for the price.
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 18, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Sedona Real is great, right near the main drag. Traffic noise wasn't bad and it got better when I closed the open windows (I found that two windows were not latched and were actually open 1/4 inch in our ground floor room). The room (single king sized bed) was nicely appointed, it was spacious enough, with expected amenities. Breakfasts were good. We never used the pool. Staff was very friendly. We opted for no room service while we were there. What could have been better? Well, there's only one towel hook. If a room usually has more than one inhabitant at a time, having two or more hooks for towels would be great! The mini fridge made lots of weird noises, so we turned it off for 3 of the 4 days we were there. The bathroom is way too small and cramped--it seemed so 1980s. Like, the door swings within a few inches of the toilet bowl and the walk-in shower. A high-quality inn should have an attractive and spacious bathroom. And breakfasts--the main dish of the day always contained meat. Vegetarian options were not the main dish, they were sides. For a place as new-agey as Sedona, I was surprised that vegetarian options were not on par with the non-vegetarian options. Would I stay there again. Yes. Would I try out another place to see if it was as worthy of my hard-earned dollars? Yes.
Stayed 4 nights in Apr 2024
Response from Stephanie on Apr 18, 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience.

10/10 Excellent

Don

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 17, 2024
Thank you for taking the time to recognize our team. We appreciate your feedback.

8/10 Good

Thomas, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Due to location (room 410) the room was noisy (outside AC) and upstairs residents. Also had very few options at breakfast for my wife who is plant based. A fruit Smoothie or V bar would have been enough.
Stayed 3 nights in Apr 2024
Response from Stephanie on Apr 17, 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Stephanie on Apr 17, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

8/10 Good

Janet

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a great stay. The rooms are definitely aged but clean, comfy beds and great water pressure shower. Hotel is across the street from food, shopping and Juicery. The complimentary breakfast made it very convenient to get the day started early. The coffee was also very good. The staff was the hi-light for us. All very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Lupita on Apr 16, 2024
Thank you for sharing your experience. We are happy our team took care of you!

10/10 Excellent

Keith, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sedona Real was a real treat. The room assigned to us was right above the lobby and had sunrise views with a small balcony. The room was very clean and spacious. The staff were great and the breakfast was good. We will definitely be coming back! The only thing I would suggest would to provide sugar in the raw for the lobby / breakfast area coffee plus perhaps a dairy free creamer choice.
Stayed 2 nights in Apr 2024
Response from Lupita on Apr 15, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff; nice pool; great breakfast; overall pleasant stay.
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 15, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caters to the Sedona mystical set.
Stayed 1 night in Apr 2024
Response from Lupita on Apr 16, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback!

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast
Stayed 1 night in Mar 2024
Response from Lupita on Apr 16, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay. Nice breakfast
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for choosing the Sedona Real as your home away from home! We look forward to welcoming you back the next time you are in town.

10/10 Excellent

Catherine, Tucson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our building is right on the main road of Sedona and just down the street from the hospital. Lots of sirens at night. Breakfast is good. Could use more fruit but there’s always eggs, potatoes, oatmeal, pastries, cold cereal, juices and lots of hot coffee!
Stayed 3 nights in Jan 2024
Response from Stephanie on Apr 14, 2024
Thank you for your review, we appreciate your feedback.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and rustic looking
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience !! Rooms were all excellent and clean.
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

8/10 Good

catherine, livingston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The variety of breakfast options were not that great.
Stayed 3 nights in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for your constructive feedback. We will keep your comments in mind as we continue to work on improvements.

6/10 Okay

Jinghai, Union City

Traveled with family
Liked: Staff & service, amenities
The property is located at the corner of an intersection. The noise of the traffic is terrible. The footsteps from the second floor and the voice from the next door are very loud. The staff is friendly and the garden is nice.
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to trails and awesome red rock vistas. The property is in good condition, with nice private area with shade trees and lounge chairs. Very noisy main street immediately adjacent with heavy traffic. Not pleasant walking.
Stayed 3 nights in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for your review, we appreciate your feedback.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Thum
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 14, 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

6/10 Okay

Meredith

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property was dated and I was very disappointed in it based on the reviews I had read. The breakfast was not good at all and the staff gave us a hard time about wanting to get new towels and wash cloths. I would not recommend staying here.
Stayed 4 nights in Apr 2024
Response from Stephanie on Apr 10, 2024
We regret to hear that your stay did not live up to expectations, and we thank you for bringing this to our attention. We are connecting with our team about your stay so that we can improve for all our guests. We hope to have the opportunity to host you in the future for a much-improved visit. Thank you.

10/10 Excellent

paritosh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms were very clean and plenty of parking., Very nice staff, always assisted with any questions we had.
Stayed 3 nights in Mar 2024
Response from Stephanie on Apr 10, 2024
We appreciate your kind words and are happy to hear you enjoyed the hotel. Thank you for choosing to stay with us.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This location was a great experience and the staff in hotel Lobby and breakfast area were awesome and very polite and respectful of all my experience.
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 9, 2024
Thank you for this amazing review! It was our pleasure to host your vacation and we cannot wait to welcome you again.

10/10 Excellent

Laura, San Carlos

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Stephanie on Apr 10, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to west hiking & away from traffic of downtown area.
Stayed 6 nights in Feb 2024
Response from Stephanie on Apr 8, 2024
Thank you for choosing the Sedona Real as your home away from home! We look forward to welcoming you back the next time you are in town.

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for us. We stayed at the property for 6 nights while we did short hiking trips around Sedona and a day-visit to the Grand Canyon. The breakfast buffet was excellent, with fresh food made on site: hashbrown potatoes, frittata, sausages (sometimes ham), oatmeal, waffles, yogurt, fruit, bread, cereal - basically anything you could want for breakfast. Another highlight for us was the free activities they offer - we did Yoga in the park one morning with instructor Zalla. In fact, it was only me and my son, so like a private yoga class. Lots of fun! The rooms were a little dated in their decor, but clean and spacious. The staff was very friendly and helpful.
Stayed 6 nights in Mar 2024
Response from Lupita on Apr 7, 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for your review.

10/10 Excellent

trent, virginia beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stephanie on Apr 8, 2024
Thank you for your feedback, we are so happy you enjoyed your stay.

8/10 Good

Khoi

Liked: Cleanliness, staff & service, amenities
Good location and very spacious but the room is dated
Stayed 1 night in Mar 2024
Response from Lupita on Apr 7, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excellent

Anupma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice!
Stayed 1 night in Mar 2024
Response from Stephanie on Apr 4, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

6/10 Okay

katherine

Traveled with family
Liked: Staff & service
The room was a little dirty and old looking. The fireplace in the room was nice.
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 4, 2024
We regret to hear that your stay did not live up to expectations, and we thank you for bringing this to our attention. We are connecting with our team about your stay so that we can improve for all our guests. We hope to have the opportunity to host you in the future for a much-improved visit. Thank you.

10/10 Excellent

Jayson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbelievably attentive and helpful. Check in was quick and efficient. The breakfast very good, kudos to the kitchen team. We had an issue with a previous guest “locking” the TV with parental control password (Really???) and not resetting before leaving. The team replaced the cable box in a matter of minutes. We’ll be visiting again, probably with our pet next time as this was one of the most pet friendly hotels I’ve ever come across Keep up the good work team!
Stayed 3 nights in Mar 2024
Response from Stephanie on Apr 4, 2024
Thank you for sharing this experience with us. While we regret this situation, we are so glad to hear that our team was able to turn it around and make sure you were still able to enjoy your stay. We can't wait to welcome you for a perfect stay on your next visit.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice staff
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 7, 2024
Jose thank you so much for your kind words. We look forward to seeing you the next time you are in Sedona,

10/10 Excellent

Phillip

Stayed 3 nights in Mar 2024
Response from Stephanie on Apr 22, 2024
Thank you for your feedback. We appreciate your choice of the Sedona Real for your Sedona getaway.

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Stephanie on Apr 22, 2024
Thank you for sharing your Sedona Real experience, we appreciate your feedback.

10/10 Excellent

Robteresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay clean recently KMS, hot breakfast included, friendly staff. Would stay here again.
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 1, 2024
Thank you for taking the time to recognize our team. We appreciate your feedback.

4/10 Poor

Cristiana, Anaheim

Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Stephanie on Apr 2, 2024
Thank you for your candid feedback. I have shared this with our team as we seek to continually improve our guest experience

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite with a fireplace and it was a spacious room and a great hotel. It's driveable to downtown Sedona, but also has walkable dining options. There was fresh strawberry lemonade available on check-in and a variety of activities offered each day and night. I would absolutely stay here again!
Stayed 1 night in Mar 2024
Response from Stephanie on Apr 1, 2024
We're so glad to hear your visit to the Sedona Real was everything you wanted and needed! We will definitely share your shout-out with the team. Thank you for leaving this lovely review; we hope to welcome you back soon.

10/10 Excellent

Liberty, Rowland Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the overall service. All the staff were friendly and helpful. The breakfast was excellent, with different egg dish every day. We would like to use the same property when we go back to Sedona again.
Stayed 3 nights in Mar 2024
Response from Stephanie on Apr 1, 2024
Thank you for recognizing our amazing breakfast team. We look forward to welcoming you back the next time you are in town.

10/10 Excellent

Ben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, and family friendly.
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 1, 2024
It's a pleasure to hear how much you enjoyed your stay! Thank you for your review.

10/10 Excellent

Merv, Saratoga

Traveled with family
Everything was awesome. Thank you !!
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 1, 2024
Thank you for choosing the Sedona Real as your home away from home! We look forward to welcoming you back the next time you are in town

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 1, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.

10/10 Excellent

Eryn

Stayed 2 nights in Mar 2024
Response from Lupita on Apr 20, 2024
Thank you for your Five Star review. We strive to provide a home away from home for our guests and appreciate your feedback.