Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Rich from American in Finland

In the heart of Segovia just off Mayor Plaza

Posted Mar 28, 2014
Pros: Very nice staff, historical building and area with nice rooms.
Cons: I would like to have a fitness room.
Location: Medieval Castle museum, cathedrals, nice shops and cafes, Roman Aqueduct! Good regional wine and food.
I actually stayed one night at the beginning of my work trip, traveled to Bilboa and its surrounds to work and then made a second reservation to stay one more night a few days later rather than staying in Madrid. In fact, if you go to Madrid, make it a point to go stay here for a day or two to jump into some Roman and Medieval history at the same time. Easy to so by fast train. It is a hilly (mountainous) area so be prepared to walk some hills around the village.
4 out of 5
by PK

Steps from Plaza Mayor

Posted Nov 27, 2012 on Hotels.com
We had only two problems with this hotel: the room was very dark and the drunks from the Plaza Mayor made a lot of noise all night. (We didn't think to ask for a room not facing the street.) Bring a couple of lightbulbs -- it was almost too dark to read in the room. The front desk staff was fantastic -- very friendly and helpful. The hotel was very nicely decorated and very historic. The room was spotless.
5 out of 5
for Couples
by Pete from Wiltshire

Lovely hotel in perfect location

Posted Oct 1, 2012
It's a beautiful building in a fantastic location just off the Plaza Mayor, right in front of the Cathedral and midway between the Aqueduct and the Alcazar. The staff were very friendly and helpful, and the restaurant was excellent. Would certainly stay there again.
3 out of 5
by HC

Balcony is the highlight

Posted Aug 6, 2012
Hotel is aging and needs some upkeep. Location is good.
2 out of 5
by Ken from Santa Barbara, CA, USA

Disappointing stay

Posted May 30, 2012
Pros: location
Cons: Comfort of room and bed
Location: Right off off main plaza
Great location with lots of ambiance, but comfort of room and bed poor. Noise level from adjacent rooms was unacceptable. Also breakfast was below par with no service.
4 out of 5
for Getaway With Friends
by Darrick

Middle of city

Posted May 29, 2012 on Hotels.com
Larger rooms, very nice staff which spoke English pretty well. They offer laundry service which I found others did not. Only down side...couldn't get the TV to work, but they had a built in radio which helped to make up for it.
4 out of 5
by A verified traveler

Posted May 15, 2012 on Hotels.com
The location of this hotel is great. Also, we highly recommend the hotel restaurant.
5 out of 5
by A verified traveler from Cornwall UK

Excellent location

Posted Nov 18, 2011
Location: All Segovia is wonderful but do try to walk outside the walls on the north side to look back at the city.
A very good hotel just a few steps from the Plaza Mayor. Our room had a large balcony with superb views of the cathedral and out over the walls to the surrounding country. We dined in the hotel, the quality of the food was good but the portion size was ridiculous and after the first course we scarcely had room for more. Breakfast looked meagre for the cost so we did not try it. The hotel is able to arrange underground parking outside the old walled city at a substantial discount.
5 out of 5
by A verified traveler from New York

Interesting hotel and very convenient.

Posted Oct 10, 2011 on Hotels.com
The hotel was centrally located and provided good options for unloading and parking the car. The staff was helpful and ready to answer any questions and there is a Tourist office around the corner. The room had character but the design of the bathroom was a little odd. In all, the hotel met all our needs.
5 out of 5
for Families
by A verified traveler from London

Great location

Posted Sep 5, 2011
Just off Segovia's main square in the old part of the town, which has lots of picturesque, narrow streets. The hotel is newly refurbed. They didn't have a family room available so we had 2 doubles, one very nice with a view down the street, the other was okay and had daylight but just looked at other bits of the hotel. Both rooms had modern, quiet aircon. We had breakfast at the pastelaria between the hotel and the main square - excellent value at 2 Euros for a coffee and pastry. We had dinner one night at the hotel's restaurant (or rather the Tapas Bar part of the restaurant) which was probably the best meal we had in 5 nights in Spain.