Reception

Reviews of Hotel Campanile Rouen Nord - Barentin

3 out of 5
Hotel Campanile Rouen Nord - Barentin
137, Boulevard De Westphalie, Barentin, Seine-Maritime

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 266 reviews" "
Rating 8 - Good. 133 out of 266 reviews" "
Rating 6 - Okay. 63 out of 266 reviews" "
Rating 4 - Poor. 16 out of 266 reviews" "
Rating 2 - Terrible. 6 out of 266 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely welcoming on arrival and throughout our stay.
Stayed 1 night in May 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and friendly staff.
Clean and comfortable. Staff very helpful and friendly. Food is good.
Stayed 1 night in Nov 2021
Response from mn on Dec 15, 2021
Cher client, nous vous remercions d avoir pris le temps de nous donner votre avis sur notre établissement, cordialement, Nathalie

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, pet-friendly place to stay.
Great, pet-friendly place to stay. Very friendly, helpful staff, great food .. and convenient. I always stay here, when in the area.
Stayed 1 night in Feb 2021
Response from nathalie on Mar 30, 2021
Thanks very much best regards Have a nice day Nathalie

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff good hotel at a good price
Reception and staff excellent. Evening meal requested and served to the room. Very good quality. Simple and excellent breakfast also.
Stayed 1 night in Nov 2020

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here a lot.. and will continue to do so.
Very friendly staff. Fantastic service .. amazing chef!
Stayed 1 night in Nov 2020

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent, but basic
Basic hotel but comfotable. An excellent stop over for our journey through France. Room was a bit tight when the pull-out bed was in place. Will definitely be stopping here again!!
Stayed 1 night in Jul 2020
Response from nathalie on Aug 14, 2020
Dear sir, thanks very much for your comment, best regards, Nathalie

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Useful stop on route across France. Exceptionally pleasant, helpful staff.
Stayed 1 night in Jul 2020
Response from nathalie on Aug 1, 2020
Dear madam, thanks very much, best regards, Nathalie

8/10 Good

Denise

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good overnight stop.
It’s a good pet-friendly place to stop for the night when travelling and wish to avoid the traffic in the centre of Rouen.
Stayed 1 night in Jan 2020
Response from NATHALIE M on Feb 18, 2020
Dear customer, we thank you for taking the time to give us your opinion on our establishment. Hope to see you again, cordially, Nathalie

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lady was nice and that’s it. Our room was number 8, I can’t believe that Expedia has a 3 star and is not even a 1 star. The room smelled like wet dog and there were mold in the wall and bathtub. Told the guy in charge and he said sorry. This is not a hotel, it’s a motel for animals not humans. We are traveling all over Europe and this was the worst I have seen yet. Do not go there all the ratings are fake, and lies. I know those people did not stay at this hotel. Please don’t risk it
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was small but adequate, staff very pleasant and welcoming food in restaurant good at a fair price
Stayed 1 night in Sep 2019
Response from nathalie on Sep 7, 2019
Dear customer, we thank you for taking the time to give us your opinion on our establishment, hoping to see you again soon, best regards, Nathalie M.

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice hotel for an overnight on the way to Dieppe.
The hotel rooms are a bit tired in terms of decor (woodchip or Artex on walls and ceilings), but the beds were comfortable and the bathroom was fine. It was a good place to stop en route for Dieppe. We had an evening meal and breakfast at the restaurant and really enjoyed the food. We travelled with our elderly dog, who was very ill by the time we got there. I would have preferred a ground floor room, as the exterior concrete spiral staircase was tricky to manage with her. I didn’t like to ask for a ground floor room when we arrived, The staff were pleasant and helpful. We are a couple travelling with an adult son and daughter, so appreciated the twin room arrangement.
Stayed 1 night in Aug 2019
Response from nathalie on Sep 7, 2019
Dear customer, we thank you for taking the time to give us your opinion on our establishment. Next time do not hesitate to ask us for a room on the ground floor, we are here to make life easier for our guests. See you again, Regards, nathalie.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, friendly hotel.
Very helpful staff, comfortable rooms, good food. Will come back
Stayed 1 night in Aug 2019
Response from nathalie on Aug 16, 2019
Dear customer, we thank you for taking the time to give us your opinion on our establishment, we hope to see you soon, cordially, Nathalie M.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good service from staff, room good value for money and restaurant providing enjoyable food.
Stayed 1 night in Jul 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Nice convenient hotel have stayed there before
Stayed 1 night in Mar 2019

6/10 Okay

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, close to eating and other amenities, but a bit expensive for basic room .
Stayed 1 night in Feb 2019
Response from Nathalie on Feb 22, 2019
Dear customer, we thank you for taking the time to give us your opinion on our establishment. Feedback from our customers is always a source of improvement for us. Hoping to see you again proichainement, cordially, Nathalie M.

8/10 Good

Michelle, England

Liked: Staff & service, property conditions & facilities, room comfort
Convenient hotel off a main road good for a stop over. Breakfast was good and rooms were pleasant.
Stayed 1 night in Oct 2018
Response from nathalie on Dec 18, 2018
DEAR CUSTOMER, WE thank you for taking the time to give us your opinion on our establishment, hoping to see you again soon, cordially, Nathalie

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can always trust Campaniles ..
The hotel was fine, I very often choose the Campanile hotels .. but this one was actually a lot further from Rouen than I had thought .. which wasn't good.
Stayed 1 night in Oct 2018

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Henry, King George, VA, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Got logged in quickly. Menu all in French, almost none of which I understand. Room was cool and heat-pump put out almost no warm air no matter the setting. Brought long johns which I DID wear. Only tourist information found was a Rouen map I happened to see in restaurant and picked up. Staff speaks enough English to be very helpful.
Stayed 1 night in Sep 2018
Response from MAURY on Oct 13, 2018
dear customer, we thank you for taking the time to give us your opinion on our establishment. We are sorry for the freshness of the room and the menu in French. Next time do not hesitate to ask at the reception we have menus in Angais and we can activate the electric heating in your room in addition to air conditioning. Hoping that you will not hold us, Best regards, Nathalie M.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop.
Good overnight stop. Next to large supermarket complex with restaurants. G
Stayed 1 night in Jul 2018
Response from nathalie on Aug 21, 2018
Dear customer, thank you for taking the time to give us your opinion on our establishment, we look forward to seeing you again, cordially, Nathalie M.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Iffy
Ok bit claustrophobic. And plastic. Also difficult to find.
Stayed 1 night in Jul 2018
Response from nathalie on Aug 21, 2018
Dear customer, thank you for taking the time to give us your opinion on our establishment, we look forward to seeing you again, cordially, Nathalie M.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for a night
Another great spot to spend one night. A/C was an issue but that may have to do with the time of year that was warmer than usual. Maybe A/C isn’t activated until June?? Not sure.

8/10 Good

David , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights stay traveled to Monet garden day two,
Good day out to Monet garden, good food &accommodation throughout the stay all your needs are at the hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't eat there!!!
Hotel fine, served a purpose for an overnight stop. Restaurant awful, won't never eating there again on a further visit. Roast chicken microwaved to within an inch of its life and overall very poor food especially for the price. Plenty of others fiod outlets close by.
Stayed 1 night in Jul 2017

10/10 Excellent

JR57, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice and helpfull staff. Very friendly.
Especially helpful and friendly staff. Excellent English. Very good food.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stòp off toBrittany Buffet not up to usual Campanile standard Not easy to find

6/10 Okay

Verified traveler

Liked: Staff & service
Was woke up at 2:30 am because the walls are so thin pricey for what it is

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Brian, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stop over hotel en route to the ferries. Lovely friendly staff, good value food , we ate both dinner and breakfast in their restaurant, room as you'd expect for a Campanile, clean, good beds and good overall condition. Only hiccup guests arriving through the night and wheeling suitcases along the veranda but otherwise quiet for such a busy location.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff:Campanile should give it a facelift
Cheap sleep in commercial area. Welcoming staff prepare simple meals but the site is a bit tired. Surprisingly quiet at night although near a busy road.

10/10 Excellent

DEREK Y.

Liked: Cleanliness, staff & service, room comfort
THE STAFF ARE THE KEY
So much , when visiting any hotel depends upon the welcome and attention you get from the staff. We encountered two both young women and both superb . The lady on reception could not have been nicer and more helpful , a real gem . Engaging and pleasant , friendly and interested without being invasive . Our waitress in the evening was also lovely . A thoroughly lovely experience , the hotel was fine ,( pillows were lumpy and hard ), this a minor problem in the scheme of things . Campanile hotels are a part of a large group and you know what to expect the difference with this one was the staff , and what a difference that makes . A little effort transforms the experience . Well done and thank you.

10/10 Excellent

John, Denia. Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly stop over
A nights stop over but what a good hotel. Although in the older style I found I preferred this to the newer upgraded hotels. Food was acceptable and the staff very good with good english.

6/10 Okay

Ian, GB

Liked: Cleanliness
Old Style Campanile definitely in need of updating
Hotel met with expectations despite being quite difficult to find. Convenient if travelling West (or East) across Northern France. Staff friendly and helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money as usual. Never been disappointed
Satisfied as usual. Campanile are usually reliable and convenient. Good food and breakfasts.

8/10 Good

Richard, Newark, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wysiwyg motel
Super welcome by lady on reception. room std motel style on 1st floor very clean & everything in good working order. buffet 2 course evening meal @ €17.50/head was great & included free glass of excellent gazpacho.

8/10 Good

Colin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traveling South
The hotel did what it said on the Tin so to speak, standard room, location just a little wide and could be sign posted a bit more to find it. but it fitted our needs for the next day of 5hours drive to feel refreshed & ready to go

8/10 Good

Matt, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really great. I mean, really great. Great, in a very real way.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good value hotel
A reasonable hotel in a location just north of the city. Even though the new Bordeaux to Tours motorway works are close by we were not held up at all. Many fast food and restaurants within a short drive.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
One night on the way home
This hotel is in the middle of a trading estate. It is quiet, no night traffic, very clean and ideal for a one night stop off. We were heading for Calais. The food in the restaurant was good value and although not 'hot cooking' perfectly OK for a simple supper and the wine was good. Carrefour is just across the way and there are several restaurants near by. The staff were helpful. We nearly got involved in a Weight Watchers session but fortunately managed to escape before they signed us up. An ideal place to stop and have a good nights sleep, pick up your supermarket shopping before heading off on the motorway which is just nearby. It is very good value for money. If you cannot manage stairs you will need to tell them when you book.

10/10 Excellent

Ed, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Perfect for an overnight stopover. Room clean and very comfortable. Helpful friendly staff. Good breakfast.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
window blind broken & very lumpy pillows.

8/10 Good

Stewart, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calais Stop Over
Our SatNav got us to Barentin no trouble, however, it did not direct us to the hotel. Suggest literature mentions close proximity to the Carrefour Superstore as an additional guide. Hotel facilities were clean, tidy and operational. Staff were very pleasant and helpful throughout our stay. We had dinner in the restaurant and found it to be very good quality and value for money, particularly the buffett sweet option. First class desserts of all descriptions, a treat indeed. Restaurant staff were delightful, just the right balance between informative guidance re: menu options and attentive enquiry that all was well. In summary, if you want a stop over on the way to/from Calais to/from the the west this facility, from our experience, will serve you well.

8/10 Good

S, West Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel on way back from Med
Satisfactory room. Very comfortable bed. Room nicely warmed,

8/10 Good

Mrs Stitches, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reassuringly "Campanille"
We always use Campanille hotels when travelling through France. After a long, hot and slow journey the green sign was so welcoming. As always comfortable beds, endless hot water, very helpful reception staff and a surprisingly good glass of wine. Will we use Campanile again? Of course we will. Even though this particular hotel is somewhat dated, it was all immaculately clean and tidy - and a great magazine rack in reception.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
This was an overnight stop on the way to Brittany. It is a typical Campanille with a warm welcome from the jovial host. Conveniently located and quiet surroundings. We didn't use the restaurant and we did have some trouble finding the place as it wasn't particularly well signposted.

8/10 Good

Tow Joe, Lincolnshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for me
OK! Thank you.It suited my purpose returning home from the south.

8/10 Good

Eric, Northampton

Liked: Cleanliness, staff & service
Value for money
Good value stopover. hotel needs refurbishing but was clean and relatively comfortable. Very handy for HyperMarket and shopping arcade.