Mixed Feelings Posted Jan 3, 2013
Unfortunately from the photos on the hotel's web site and reading other reviews, I set my expectations too high and in the end I was a little bit disappointed. I expected international standard luxury but found the hotel to have more of a local feel. Having said that, for the price the hotel is pretty good and most of the staff are pleasant and keen to please. The beach was disappointing and the noise from the kids in the pool was often annoying. I asked to move to a quieter room and felt the staff could have handled it better - I did move rooms eventually but I had to drive the situation as the staff were not very motivated to do anything. WIFI is only provided in the restaurant and it's unreliable, however a computer room is provided for guests. Not having wireless in the rooms is unusual for a resort of this standard. Free afternoon tea and snacks is provided in the restaurant which is a nice touch.