Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
2.5 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Nov 8, 2013 on Hotels.com
for Business Travelersby Stephanie
Not American FriendlyPosted Nov 6, 2012 on Hotels.com
First of all, no one spoke any English at this hotel. Not even a little bit. Apparently, I arrived before their check-in and although no one was checking out, they didn't want to let me check in. I wasn't even staying for 24 hours as I had to return to Tokyo at 7am. I was extremely disappointed with their room. The bed was so hard as if I was sleeping on a board and the air conditioning didn't work so the room was stifling. I would never return to this hotel or this chain ever. Not to mention that I had luggage and the check in desk is located on the second floor. There are two flights of stairs to get there. No elevator! I was extremely disappointed!