I found that the service during my stay was excellent. My expectations were exceeded at every turn. The room itself was underwhelming. I booked an executive king suite, which turned out to be just one room, and a rather small one at that. But it had a lovely lake view and the fantastic service easily made up for it. I was given a coupon at check in for free meals for my 11 year old for the duration of our stay. The food was excellent and when my daughter spilled her soda, the waitress cheerfully cleaned it all up, replaced the tablecloth with a fresh one, and brought my daughter another (complimentary) drink. When I asked for a late check-out, I was offered 2 hours rather than the standard 1. Everywhere we found the staff to be helpful, polite, and professional. I will definitely return again next year!
Everymom from Upstate NY
Situated on a lake, this hotel is close to Smith Center for the Arts, Hobart and William Smith Colleges, and Seneca Lake …More
I was impressed with this hotel and would be happy to stay there again. The room was very nice, new looking, clean, and comfortable. The person who checked me in was nice, although not too friendly. The room was easily accessible.The only thing I would have really liked to have is a refrigerator.
Situated in Seneca Falls, this hotel is close to National Memorial Day Museum, Women's Rights National Historical Park, and …More