Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 20, 2015
Perfect hotel for Hobart and William Smith for graduation weekend. Close to the college and on beautiful Seneca Lake. The staff was excellent!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
Great view, right on the water, bar is very nice. Really nice room, very helpful staff.
3 out of 5
by A verified travelerfrom geneva, ny

Posted May 12, 2015
We had gone there on the night of our wedding and the room we were given wasn't clean, bed was unmade, towels on the floor etc. They were quick to upgrade us and right the wrongs but I can't say we were too impressed.
4 out of 5
Recommended
for Everyone
by A verified traveler

For work

Posted May 9, 2015
Pros: The view.
Cons: Lightning and more modern bathroom
Location: Lots of fast food places that I was not a fan off. The wine tours were great and if you're in shopping the outlets are near.
The view was amazing. The room could had better lighting.
3 out of 5
by A verified traveler

WC BRUILLANT

Posted May 4, 2015
Le wc dans la chambre est très bruillant quand on le flush. Pourquoi pas avec wc silencieux?
4 out of 5
Recommended
for Families
by A verified travelerfrom Northern NY

Lovely Lake View

Posted Apr 18, 2015
Pros: Room was clean and quiet. Jogging path, walking pier . Bar was nice and bartender friendly.
Cons: Pool far too small, mostly to soak in. can go across highway to sister hotel for a swimming pool. but then come back wet in car. Breakfast was ok .
Location: Small town but some shops. Near Outlet Mall and wineries.
Our room was in back of hotel overlooking lake and small garden. Very nice view , sailboats and other boaters. Ducks and geese to see also. Quiet and comfortable. Easy access to road for winery travels.
3 out of 5
by A verified traveler

Just OK

Posted Apr 18, 2015
The hotel was OK, not outstanding. We ordered room service breakfast and it was barely edible. The location was excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Elmira, NY

Great but.....

Posted Apr 13, 2015
The room was clean and comfortable. The staff was courteous and friendly. Dinner at the Pier House was superior. All the things I've come to expect from this particular hotel but....the morning of departure we had no hot water. Disappointing!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Just OK.

Posted Apr 12, 2015
Staff was friendly. Bed was quite uncomfortable with old,worn sheets. Bathroom mirror got so fogged up, had to wait 10 minutes to see.
3 out of 5
by A verified traveler

Posted Apr 12, 2015
Fine. but equal to every other 2-3 star hotel so don't pay extra..... though convenience to lake park and downtown are nice.